2016 CHEVROLET CITY EXPRESS instrument panel
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Black plate (2,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-2 Customer Information STEP TWO: If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative: .
Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield. .
Dealership name and location. .
Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE — U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line ®
Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Page 290 of 297
Black plate (3,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-3Cruise Control . . . . . . . . . . . . . . . . . 9-28
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information
Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . 13-1
DDamage Repair, Collision . . . . . . 13-9
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-2
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-4 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 5-19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Doors
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Drive Belt Routing, Engine . . . . . 12-3
Driving
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-15
Hill and Mountain Roads . . . . . . . 9-6
If the Vehicle is Stuck . . . . . . . . . . 9-8
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . . 9-9
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-5
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7 E Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-41
Electrical System
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-25
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-25
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-26
Overload . . . . . . . . . . . . . . . . . . . 10-24
Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . . 5-16
Electronic Stability Control Light
Traction Control
System (TCS) . . . . . . . . . . . . . . . 5-16
Engine
Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-11
Compartment Overview . . . . . . . 10-7
Coolant . . . . . . . . . . . . . . . . . . . . . 10-13
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-17
Cooling System . . . . . . . . . . . . . 10-13
Drive Belt Routing . . . . . . . . . . . . 12-3
Page 291 of 297
Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-4 INDEX Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-17
Overheated Protection
Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-18
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-15
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-13
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-1
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
FFilter,
Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-2
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-47
Changing . . . . . . . . . . . . . . . . . . . 10-48
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-69
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-19
Washer . . . . . . . . . . . . . . . . . . . . . 10-18 Folding Mirrors . . . . . . . . . . . . . . . . 2-13
Folding Seatback . . . . . . . . . . . . . . . 3-6
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Seat Armrest . . . . . . . . . . . . . 3-6
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Additives . . . . . . . . . . . . . . . . . . . . . 9-38
Economy Driving . . . . . . . . . . . . . 1-15
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-40
Filling the Tank . . . . . . . . . . . . . . . 9-39
Foreign Countries . . . . . . . . . . . . 9-38
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Low Fuel Warning Light . . . . . . . 5-18
Requirements, California . . . . . 9-38
System Messages . . . . . . . . . . . . 5-20
Full-Size Spare Tire . . . . . . . . . . 10-55
Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-25
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-25
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-26 G Gauges
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . . 5-8
Tachometer . . . . . . . . . . . . . . . . . . . . 5-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-8
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-6
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H Halogen Bulbs . . . . . . . . . . . . . . . . 10-23
Hazard Warning Flashers . . . . . . . 6-2
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-23
Bulb Replacement . . . . . . . . . . 10-23
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2