
Black plate (14,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
7-14 Infotainment System Making a Call Calls can be made using the
following commands:
Call: This command is used to dial
a stored name.
Phone Number: This command
allows a phone number to be dialed
by entering the digits one at a time.
Special Number: This command
allows special characters in a phone
number.
Re-dial: This command is used to
dial the last number used on the cell
phone.
Call Back: This command is used
to call the last incoming phone
number.
During a Call
During a call there are several
command options available. Press
g V on the steering wheel to mute
the receiving voice and enter
commands. Help: The system announces the
available commands.
Cancel or Quit: The system
announces “ Cancel, ” ends the
session, and returns to the call.
Send: Use the Send command to
enter numbers, “ * ” or “ # ” during a
call. For example, if you were
directed to dial an extension by an
automated system, say “ Send one
two three four. ”
The system acknowledges the
command and sends the tones
associated with the numbers. The
system then ends the session and
returns to the call. Say “ star ” for “ * ”
and say “ pound ” for “ # ” .
Transfer call: Use the Transfer
Call command to transfer the call
from the Bluetooth ®
Hands-Free
Phone System to the cell phone
when privacy is desired.
The system announces, “ Transfer
call. Call transferred to privacy
mode. ” The system then ends the
session. To reconnect the call from the cell
phone to the Bluetooth Hands-Free
System, press the
g V button.
Mute: Use this command to mute
your voice so the other party cannot
hear it. Use the mute command
again to unmute your voice.
Using the “ Call ” Command
1. Press
g V .
2. Say “ Call. ”
3. Say the name you want to call.
4. The system repeats it back.
If there are multiple numbers
associated with the name, the
system asks you to choose the
correct number.
5. Once you have confirmed the
name and location, the system
begins the call.

Black plate (17,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Infotainment System 7-17Recent Calls Use the Recent Calls command to
access outgoing, incoming,
or missed calls or dial numbers for
the last incoming or outgoing calls.
Outgoing: Use the Outgoing
command to list the outgoing
calls made.
Incoming: Use the Incoming
command to list the incoming
calls made.
Missed: Use the Missed command
to list the calls not answered.
Call Back: Use the Call Back
command to call the last incoming
phone number.
Re-dial: Use the Re-dial command
to call the last outgoing number
called.
Using the “ Outgoing ” Command
1. Press
g V .
2. Say “ Outgoing. ”
3. The system repeats a list of the
outgoing calls. Using the “ Incoming ” Command
1. Press
g V .
2. Say “ Incoming. ”
3. The system repeats a list of the
incoming calls.
Using the “ Missed ” Command
1. Press
g V .
2. Say “ Missed. ”
3. The system repeats a list of
missed calls.
Using the “ Call Back ” Command
1. Press
g V .
2. Say “ Call Back. ”
3. The system calls back the last
incoming phone number.
Using the “ Re-dial ” Command
1. Press
g V .
2. Say “ Re-dial. ”
3. The system calls the last
outgoing number called. Receiving a Call When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle. .
Press
g V to answer the call. .
Press
V to ignore a call.
Ending a Call Press
V to end a call.
Voice Adaptation (VA) Mode VA allows up to two out-of-dialect
users to train the system to improve
recognition accuracy. By repeating a
number of commands, the users
can create a voice model of their
own voice that is stored in the
system. The system is capable of
storing a different voice adaptation
model for each connected phone.
Training
To train a voice:
1. Park the vehicle in a reasonably
quiet outdoor location.

Black plate (18,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
7-18 Infotainment System 2. Sit in the driver seat with the
engine running and the parking
brake on.
3. Press and hold
g V for more
than five seconds.
4. The system responds with,
“ Press the PHONE/SEND (
g V )
button for the hands-free phone
system to enter the voice
adaptation mode or press the
PHONE/END (
V ) button to
select a different language. ” See
“ Language ” previously in this
section.
5. Voice memory A or B is
automatically selected. If both
memory locations are already
used, the system will prompt you
to overwrite one. Follow the
instructions provided by the
system. 6. When the preparation is
complete and you are ready to
begin, press
g V .
7. The VA mode will be explained.
Follow the instructions provided
by the system.
8. When the training is finished, the
system will tell you that an
adequate number of phrases
have been recorded.
9. The system will announce that
VA has been completed and the
system is ready.
The VA mode will stop if: .
The
g V button is pressed for
more than five seconds in
VA mode. .
The vehicle begins moving
during VA mode. .
The ignition switch is placed in
the OFF or LOCK position. Manual Control While using the voice recognition
system, it is possible to select menu
options to use the steering wheel
controls instead of speaking voice
commands. This can be especially
helpful if the noise of driving makes
it difficult for the voice recognition
system to accurately interpret
commands. The manual control
mode does not allow dialing a
phone number by digits. The user
may select an entry from the
Phonebook or Recent Calls lists. To
re-activate voice recognition, exit
the manual control mode by
pressing and holding
V , then press
g V to start the Hands Free Phone
System.
To start Manual Control Mode:
1. From an active Phone book or
Recent Call list, press
Q TUNE/
FF-REW FOLDER
R up
or down.

Black plate (2,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
8-2 Climate Controls
[ (Floor): Air is directed to the
floor outlets.
W (Defog): This mode clears the
windows of fog or moisture. Air is
directed to the floor, windshield, and
side window outlets.
1 (Defrost): This mode clears the
windshield of fog or frost more
quickly. Air is directed to the
windshield and side window outlets.
Do not drive the vehicle until all
windows are clear.
In defrost or defog mode, excessive
air conditioning use can cause the
windows to fog. If this happens,
change the air delivery mode to
Yand reduce the fan speed.
Move the air intake control to
%or
M to select the outside air or
recirculation modes.
% (Outside Air): This mode
pulls outside air inside the vehicle. M (Recirculation): This mode
recirculates and helps to quickly
cool the air inside the vehicle. It can
be used to reduce the outside air
and odors that may enter the
vehicle.
Using the recirculation mode for
extended periods may cause the
windows to fog. If this happens,
select the defrost mode.
To allow outside air to enter in these
conditions, move the air intake
control to
% .
A/C (Air Conditioning): Turn the
fan control to the desired speed and
press A/C . The air conditioning
does not operate when the fan
control knob is in the off position.
Press A/C to turn the air
conditioning on and off. When A/C
is pressed, an indicator light comes
on to show that the air conditioning
is on.
For quick cool down on hot days:
1. Open the windows to let hot air
escape. 2. Move the air intake control
to
M .
3. Press A/C.
4. Select the coolest temperature.
5. Select the highest
A speed.
Using these settings together for
long periods of time may cause the
air inside the vehicle to become too
dry. To prevent this from happening,
after the air in the vehicle has
cooled, move the air intake control
to
% Rear Window Defogger and
Heated Outside Mirrors
N (Rear Window Defogger, If
Equipped): Press to turn the rear
window defogger on or off. An
indicator light comes on in the
display to show that the feature is
on. This helps to clear frost from the
rear window and outside mirrors.
The ignition must be on for the
defogger to work.

Black plate (16,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
9-16 Driving and Operating START position. Release the
key when the engine starts.
If the engine starts, but fails to
run, repeat the above procedure. .
If the engine is very hard to
start in extremely cold
weather or when restarting,
depress the accelerator
pedal a little (approximately
1/3 to the floor) and hold it
and then crank the engine.
Release the key and the
accelerator pedal when the
engine starts. .
If the engine is very hard to
start because it is flooded,
depress the accelerator
pedal all the way to the floor
and hold it. Crank the engine
for five to six seconds.
After cranking the engine,
release the accelerator
pedal. Crank the engine with
your foot off the accelerator
pedal by turning the ignition
key to START. Release the
key when the engine starts. If the engine starts, but fails
to run, repeat the above
procedure.
{ CautionDo not operate the starter for
more than 15 seconds at a time.
If the engine does not start, turn
the key off and wait 10 seconds
before cranking again, otherwise
the starter could be damaged.
4. Allow the engine to idle for at
least 30 seconds after starting.
Do not race the engine while
warming it up. Drive at moderate
speed for a short distance first,
especially in cold weather.
In cold weather, keep the engine
running for a minimum of two to
three minutes before shutting it
off. Starting and stopping the
engine over a short period of
time may make the vehicle more
difficult to start. Note: Care should be taken to
avoid situations that can lead to
potential battery discharge and
potential no-start conditions
such as:
1. Installation or extended use of
electronic accessories that
consume battery power when
the engine is not running (Phone
chargers, GPS, DVD
players, etc.).
2. Vehicle is not driven regularly
and/or only driven short
distances. In these cases, the
battery may need to be charged
to maintain battery health.

Black plate (22,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
9-22 Driving and Operating Each time the engine is started,
or when the shift lever is shifted to
any position other than D (Drive),
the Overdrive off mode will be
automatically turned off.
Accelerator Downshift in D
Position For passing or hill climbing, depress
the accelerator pedal to the floor.
This shifts the transmission down
into a lower gear, depending on the
vehicle speed.
Fail Safe
When the fail-safe operation occurs,
the CVT will not be shifted into the
selected driving position.
If the vehicle is driven under
extreme conditions, such as
excessive wheel spinning and
subsequent hard braking, the
fail-safe system may be activated.
The MIL may come on to indicate
the fail-safe mode is activated. See
Malfunction Indicator Lamp on
page 5-11 . This will occur even if all
electrical circuits are functioning properly. In this case, place the
ignition switch in the OFF position
and wait for 10 seconds. Then place
the ignition switch back in the ON
position. The vehicle should return
to its normal operating condition. If it
does not return to its normal
operating condition, have a dealer
check the transmission and repair if
necessary.
{ WarningWhen the high fluid temperature
protection mode or fail-safe
operation occurs, vehicle speed
may be gradually reduced. The
reduced speed may be lower than
other traffic, which could increase
the chance of a collision. Be
especially careful when driving.
If necessary, pull to the side of
the road at a safe place and allow
the transmission to return to
normal operation, or have it
repaired if necessary. Brakes Antilock Brake
System (ABS)
{ Warning .
The ABS is a sophisticated
device, but it cannot prevent
accidents resulting from
careless or dangerous driving
techniques. It can help
maintain vehicle control
during braking on slippery
surfaces. Remember that
stopping distances on
slippery surfaces will be
longer than on normal
surfaces even with ABS.
Stopping distances may also
be longer on rough, gravel or
snow covered roads, or if you
are using tire chains. Always
maintain a safe distance from
(Continued)

Black plate (10,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-10 Customer Information recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer. Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5 .
Gather the following information: .
Driver name, address, and
telephone number. .
Driver license number. .
Owner name, address, and
telephone number. .
Vehicle license plate number. .
Vehicle make, model, and
model year. .
Vehicle Identification
Number (VIN). .
Insurance company and policy
number. .
General description of the
damage to the other vehicle. Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-20 .
Managing the Vehicle Damage
Repair Process In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using

Black plate (12,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-12 Customer Information Current and Past Models Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday – Friday
8:00 AM – 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds. Radio Frequency
Identification (RFID) RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information. Radio Frequency
Statement This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/220/310, ICES ‐ 001.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.