
Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-4 Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its CustomerAssistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History): View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view locations, maps,
phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F(Live Chat Support): Chat live
with online help representatives.
See my.chevrolet.com to register
your vehicle.

Black plate (5,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Customer Information 13-5
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online help
representatives.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
.Download owner manuals.
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.

Black plate (11,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Customer Information 13-11
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Black plate (1,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-41
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-7
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-3
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-29
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-20
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-22
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-20
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-20
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-18
Where Are the Airbags? . . . . . . 3-17 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-29
Passenger Status Indicator . . . 5-10
Readiness Light . . . . . . . . . . . . . . . 5-9
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-28
System Check . . . . . . . . . . . . . . . . 3-15
Alarm Vehicle Security . . . . . . . . . . . . . . 2-10
All-Season Tires . . . . . . . . . . . . . . 10-27
All-Terrain Tires . . . . . . . . . . . . . . . 10-28
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-5
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-22
Warning Light . . . . . . . . . . . . . . . . . 5-15
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-61
Interior . . . . . . . . . . . . . . . . . . . . . . 10-65
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . 3-6
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . . 7-7
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Audio System
Fixed Mast Antenna . . . . . . . . . . . 7-6
Radio Reception . . . . . . . . . . . . . . . 7-6
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 7-9
B
Back Doors . . . . . . . . . . . . . . . . . . . . . 2-8
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Jump Starting . . . . . . . . . . . . . . . 10-55
Battery - California Propostion 65 Warning . . . . . . . 10-2
Blade Replacement, Wiper . . . 10-22
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 7-10
Brake System Warning Light . . . . . . . . 5-14
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-19 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-24
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-4 INDEX
Engine (cont'd)Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-17
Overheated Protection
Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-18
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-15
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-13
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-1
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
F
Filter,
Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-2
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-47 Changing . . . . . . . . . . . . . . . . . . . 10-48
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-69
Fluid Brakes . . . . . . . . . . . . . . . . . . . . . . 10-19
Washer . . . . . . . . . . . . . . . . . . . . . 10-18 Folding Mirrors . . . . . . . . . . . . . . . . 2-13
Folding Seatback . . . . . . . . . . . . . . . 3-6
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Seat Armrest . . . . . . . . . . . . . 3-6
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37 Additives . . . . . . . . . . . . . . . . . . . . . 9-38
Economy Driving . . . . . . . . . . . . . 1-15
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-40
Filling the Tank . . . . . . . . . . . . . . . 9-39
Foreign Countries . . . . . . . . . . . . 9-38
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Low Fuel Warning Light . . . . . . . 5-18
Requirements, California . . . . . 9-38
System Messages . . . . . . . . . . . . 5-20
Full-Size Spare Tire . . . . . . . . . . 10-55
Fuses Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-25
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-25
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-26
G
GaugesFuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . . 5-8
Tachometer . . . . . . . . . . . . . . . . . . . . 5-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-8
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . 5-6
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-23
Hazard Warning Flashers . . . . . . . 6-2
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-23
Bulb Replacement . . . . . . . . . . 10-23
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2

Black plate (6,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-6 INDEX
Lights (cont'd)Engine Coolant
Temperature Warning . . . . . . . 5-17
Engine Oil Pressure . . . . . . . . . . 5-18
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On . . . . . . . . . . . . . . . . 5-19
High/Low Beam Changer . . . . . . 6-1
Low Fuel Warning . . . . . . . . . . . . 5-18
Low Washer Fluid Warning . . . 5-19
Overdrive Off . . . . . . . . . . . . . . . . . 5-15
Safety Belt Reminders . . . . . . . . . 5-9
Security . . . . . . . . . . . . . . . . . . . . . . 5-19
Tire Pressure . . . . . . . . . . . . . . . . . 5-17
Warning, Power Steering . . . . . 5-15
Locks Automatic Door . . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Lockout Protection . . . . . . . . . . . . . 2-7
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-18
Low Washer Fluid Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-38 Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 11-7
Maintenance Schedule . . . . . . . . 11-3
Recommended Fluidsand Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-11
Manual Mirrors . . . . . . . . . . . . . . . . 2-12
Messages Fuel System . . . . . . . . . . . . . . . . . . 5-20
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . 2-12
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-13
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-13
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-12
Manual Rearview . . . . . . . . . . . . . 2-13
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Mirrors, Interior Rearview . . . . . . 2-13
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-36
N
New Vehicle Break-In . . . . . . . . . . 9-13
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-8Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Pressure Light . . . . . . . . . . . . . . . . 5-18
Older Children, Restraints . . . . . 3-30
Online Owner Center . . . . . . . . . . 13-4
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . 10-17
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Ordering Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Overdrive Off Light . . . . . . . . . . . . 5-15
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-17

Black plate (7,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-7
Overheating, Engine . . . . . . . . . . 10-16
Overview, InfotainmentSystem . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
ParkingBrake . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Over Things That Burn . . . . . . . 9-17
Parking Assist . . . . . . . . . . . . . . . . . 9-30
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-10
Passenger Sensing System . . . 3-22
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-21
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-10
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Privacy Vehicle Data Recording . . . . . 13-14
Program Courtesy Transportation . . . . . . 13-7
Proposition
65 Warning,
California . . . . . . . . . 10-2, 10-21, 10-55
R
Radio Frequency
Identification (RFID) . . . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-5
Reception . . . . . . . . . . . . . . . . . . . . . 7-6
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Vision Camera (RVC) . . . . 9-31
Rearview Mirrors . . . . . . . . . . . . . . 2-13
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-11 Records
Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-59
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Replacement Bulbs . . . . . . . . . . . 10-23
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-30
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-30
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-42
Replacing Safety Belt
System Parts after a Crash . . . 3-14
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-37
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5

Black plate (8,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-8 INDEX
Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . . 13-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-39
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-18
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Extender . . . . . . . . . . . . . . . . . . . . . . 3-13
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . . 3-10
Reminders . . . . . . . . . . . . . . . . . . . . . 5-9
Replacing after a Crash . . . . . . 3-14
Use During Pregnancy . . . . . . . . 3-13
Safety Defects Reporting
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Safety System Check . . . . . . . . . . 3-13
Scheduling Appointments . . . . . . 13-7 Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Folding Seatback . . . . . . . . . . . . . . 3-6
Head Restraints . . . . . . . . . . . . . . . 3-2
Lumbar Adjustment, Front . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-4
Underseat Storage . . . . . . . . . . . . 4-1
Securing Child Restraints . . . . . . 3-42
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-10
Service . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-11
Maintenance Records . . . . . . .11-13
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Publications Ordering
Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Services Special Application . . . . . . . . . . . 11-7
Servicing the Airbag . . . . . . . . . . . 3-28 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-3
Sliding Door . . . . . . . . . . . . . . . . . . . . 2-8
Special Application Services . . . 11-7
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-8
Starting the Engine . . . . . . . . . . . . 9-15
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Power, Warning Lights . . . . . . . . 5-15
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Underseat . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-8
Summer Tires . . . . . . . . . . . . . . . . 10-28
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . 7-1, 13-15