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364 OnStar
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
Q. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Destination Download
Subscribers can have directions
sent to the vehicle’ s navigation
screen, if equipped.
Press
|then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
RemoteLink mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Indentifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
Q, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
|or call
1-888-4ONSTAR to connect
with an Advisor.
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366 OnStar
Verify Minutes and Expiration
PressQand say“Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail or by pressing
|. The Proactive Alerts feature (if
available) can help predict and alert
of potential upcoming maintenance
issues with select components on
the vehicle, before they become a
problem.
OnStar can also monitor and report
tire pressure, if vehicle is equipped
with a Tire Pressure Monitoring
System.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase. Press
|to set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
Press|to request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
Press|and follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
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OnStar 367
.Press|to speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather, electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency
Statement 0357.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
|to help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
|or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
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368 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
|and ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
|to try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0246. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
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OnStar 369
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutesconsent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it.
If you have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
|to speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - software
acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third party software please see
http://www.lg.com/global/support/
opensource/index and
https://www.onstar.com/us/en/
support/getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010,
Daniel Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
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378 Index
Maintenance Schedule (cont'd)Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 338
Malfunction Indicator Lamp . . . . . 118
Manual Mode . . . . . . . . . . . . . . . . . . . 218
Manual Transmission . . . . . . . . . . . 221
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Matching Active Rev . . . . . . . . . . . . . . . . . . . . 222
Media Avoiding Untrusted Devices . . 167
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 55
Messages Airbag System . . . . . . . . . . . . . . . . 137
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 131
Brake System . . . . . . . . . . . . . . . . 131
Compass . . . . . . . . . . . . . . . . . . . . . 132
Convertible Top . . . . . . . . . . . . . . . 132
Door Ajar . . . . . . . . . . . . . . . . . . . . . 133
Engine Cooling System . . . . . . . 134
Engine Oil . . . . . . . . . . . . . . . . . . . . 134
Engine Power . . . . . . . . . . . . . . . . 134
Fuel System . . . . . . . . . . . . . . . . . . 135
Key and Lock . . . . . . . . . . . . . . . . . 135
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 135
Object Detection System . . . . . 136 Messages (cont'd)
Ride Control System . . . . . . . . . . 136
Security . . . . . . . . . . . . . . . . . . . . . . 137
Service Vehicle . . . . . . . . . . . . . . . 137
Starting the Vehicle . . . . . . . . . . . 138
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Transmission . . . . . . . . . . . . . . . . . 138
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 131
Vehicle Reminder . . . . . . . . . . . . . 140
Vehicle Speed . . . . . . . . . . . . . . . . 140
Window . . . . . . . . . . . . . . . . . . . . . . . 140
Mirrors Automatic Dimming . . . . . . . . . . . . . 42
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 43
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 42
Manual Rearview . . . . . . . . . . . . . . . 43
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Tilt in Reverse . . . . . . . . . . . . . . . . . . 43
Mirrors, Interior Rearview . . . . . . . . 43
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Driver Control . . . . . . . . . . . . . . . . . 228
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 294
Multi-band Antenna . . . . . . . . . . . . . 167N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 363
Net, Convenience . . . . . . . . . . . . . . . 96
New Vehicle Break-In . . . . . . . . . . . 207
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 136
Odometer . . . . . . . . . . . . . . . . . . . . . . . 110 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 257
Engine Oil Life System . . . . . . . 259
Engine Oil Pressure Gauge . . . .113
Messages . . . . . . . . . . . . . . . . . . . . 134
Pressure Light . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . 78
Online Owner Center . . . . . . . . . . . 350
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 360
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 366
OnStar
®Connections . . . . . . . . . . . 364
OnStar®Diagnostics . . . . . . . . . . . . 366
OnStar®Emergency . . . . . . . . . . . . 363
OnStar®Navigation . . . . . . . . . . . . . 363
OnStar®Overview . . . . . . . . . . . . . . 361