2016 CADILLAC ELR towing

Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
304 Vehicle Care
battery. Do not let the other
end of the cable touch anything
until after the next step.
2. Disconnect the black negative (−) jumper cable from the ELR.
3. Disconnect the red positive (+) jumper cable from the ELR. Do
not let the other end of the
cable touch anything until after
the next step.
4. Disconnect the red positive (+) jumper cable from the other
vehicle.
5. Return the positive (+) and negative (−) terminal covers to
their original positions.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage to the
vehicle. The disabled vehicle
should be towed on a flatbed car
carrier. Use care when there is
low ground clearance and/or
special equipment. Attempting to
pull the vehicle onto a flatbed
without following the proper steps
could damage the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To load a vehicle onto a flatbed
carrier: 1. The vehicle must be on a flat surface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace
a flat or damaged tire.
3. Place the tow chain hooks (2)
into one of the torque box
openings (1) behind the front
wheels.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
306 Vehicle Care
Caution
When using tow straps to move
the vehicle, damage may occur if
the tow straps contact the rear
fascia. Do not let the tow straps
contact the rear fascia.
If you cannot access the front
torque box openings, wrap a tow
strap through one, or both of the
rear trailing arms (1) between the
bushing and torque tube, and pull
the vehicle onto a flat surface. Do
not wrap the tow strap around the
rear torque tube (2).
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
. The towing capacity of the
towing vehicle. Read the tow
vehicle manufacturer's
recommendations.
. How far the vehicle can be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
. Whether the vehicle has the
proper towing equipment. See
your dealer or trailering professional for additional advice
and equipment
recommendations.
. Whether the vehicle is ready to
be towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
electric drive unit. The repairs
would not be covered by the
vehicle warranty. If using a shield,
only use one that attaches to the
towing vehicle.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Vehicle Care 307
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drive
unit could be damaged. Repairs
would not be covered by the
vehicle warranty. Do not tow the
vehicle with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be towed, a dolly should be used. See
the information on dolly towing
following.
Dolly Towing from the Front
The vehicle can be towed from the
front using a dolly. To tow the
vehicle using a dolly:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Put the shift lever in P (Park).
4. Set the parking brake and remove the key. 5. Clamp the steering wheel in a
straight-ahead position with a
clamping device designed for
towing.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
8. Check for adequate rear fascia to ground clearance.
Dolly Towing from the Rear
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
308 Vehicle Care
Caution
Towing the vehicle from the rear,
with the front wheels on the
ground, could damage the drive
unit, and front fascia. Do not tow
the vehicle from the rear with the
front wheels on the ground.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0327.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
This symbol
eis on any
underhood compartment electrical
center that should not be power
washed. This could cause damage
that would not be covered by the
vehicle warranty.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Customer Information 337
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first. In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make
any changes or discontinue the
Roadside Service program at any
time without notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar. For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified ELR or Volt
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered for the duration of the
Extended Range Electric Vehicle
(EREV) component warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
338 Customer Information
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership. Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner ’s
responsibility.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Customer Information 341
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service
0336.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Index 361
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 263
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 266, 268
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 269
G
Garage Door Opener . . . . . . . . . . . 152
Programming . . . . . . . . . . . . . . . . . 152
Gauges
Battery . . . . . . . . . . . . . . . . . . . . . . . 108
Driver Efficiency . . . . . . . . . . . . . . 109
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Odometer . . . . . . . . . . . . . . . . . . . . . 108
Power Indicator . . . . . . . . . . . . . . . 109
Speedometer . . . . . . . . . . . . . . . . . 108
Trip Odometer . . . . . . . . . . . . . . . . 108
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . 104
General Information Service and Maintenance . . . . . 317
Towing . . . . . . . . . . . . . . . . . . . . . . . . 233
Vehicle Care . . . . . . . . . . . . . . . . . . 236
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 95
H
Hazard Warning Flashers . . . . . . . 159
Head Restraints . . . . . . . . . . . . . . . . . 50
Headlamps Aiming . . . . . . . . . . . . . . . . . . . . . . . . 260
Automatic . . . . . . . . . . . . . . . . . . . . . 158
Bulb Replacement . . . . . . . . . . . . 260
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 158
Flash-to-Pass . . . . . . . . . . . . . . . . . 158
High-Beam On Light . . . . . . . . . . 120
High/Low Beam Changer . . . . . 158
Lamps On Reminder . . . . . . . . . 120
Heated
Steering Wheel . . . . . . . . . . . . . . . . . 98
Heated Front Seats . . . . . . . . . . . . . . 56
Heated Mirrors . . . . . . . . . . . . . . . . . . . 46
High Voltage Battery Gauge . . . . 108
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 262
High-Beam On Light . . . . . . . . . . . . 120
Hill and Mountain Roads . . . . . . . . 177
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 59
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 44
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . .116
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 78
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 132
Infotainment . . . . . . . . . . . . . . . . . . . . 163
Infotainment System . . . . . . . . . . . . 346
Instrument Cluster . . . . . . . . . . . . . . 104
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 95
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 299
K
Key and Lock Messages . . . . . . . . 139
Keyless EntryRemote (RKE) System . . . . . . . . . 31
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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