Page 287 of 368

Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
286 Vehicle Care
Buying New Tires
GM has developed and matched
specific tires for the vehicle. The
original equipment tires installed
were designed to meet General
Motors Tire Performance Criteria
Specification (TPC Spec)
system rating. When
replacement tires are needed,
GM strongly recommends
buying tires with the same TPC
Spec rating.
GM's exclusive TPC Spec
system considers over a dozen
critical specifications that impact
the overall performance of the
vehicle, including brake system
performance, ride and handling,
traction control, and tire
pressure monitoring
performance. GM's TPC Spec
number is molded onto the tire's
sidewall near the tire size. If the
tires have an all-season tread
design, the TPC spec number
will be followed by MS, for mud
and snow. Although developedto comply with GM's TPC Spec,
vehicles equipped with 245/
40R20 Dunlop tires will not have
a TPC Spec number molded
onto the sidewall. See
Tire
Sidewall Labeling 0274.
GM recommends replacing worn
tires in complete sets of four.
Uniform tread depth on all tires
will help to maintain the
performance of the vehicle.
Braking and handling
performance may be adversely
affected if all the tires are not
replaced at the same time.
If proper rotation and
maintenance have been done,
all four tires should wear out at
about the same time. See Tire
Rotation 0284. However, if it is
necessary to replace only one
axle set of worn tires, place the
new tires on the rear axle.
Winter tires with the same speed
rating as the original equipment
tires may not be available for H,
V, W, Y, and ZR speed rated tires. Never exceed the winter
tires’
maximum speed capability
when using winter tires with a
lower speed rating.
{Warning
Tires could explode during
improper service. Attempting
to mount or dismount a tire
could cause injury or death.
Only your dealer or authorized
tire service center should
mount or dismount the tires.
{Warning
Mixing tires of different sizes,
brands, or types may cause
loss of control of the vehicle,
resulting in a crash or other
vehicle damage. Use the
correct size, brand, and type
of tire on all wheels.
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Page 291 of 368

Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
290 Vehicle Care
Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or
odometer calibration, headlamp
aim, bumper height, vehicle
ground clearance, and tire
clearance to the body and
chassis.
{Warning
Never use oil or grease on studs
or the threads of the wheel nuts.
The wheel nuts might come loose
and the wheel could fall off,
causing a crash.
{Warning
Incorrect wheel nuts or improperly
tightened wheel nuts can cause
the wheel to become loose and
even come off. This could lead to(Continued)
Warning (Continued)
a crash. Be sure to use the
correct wheel nuts. If you have to
replace them, be sure to get new
GM original equipment
wheel nuts.
Caution
Improperly tightened wheel nuts
can lead to brake pulsation and
rotor damage. To avoid expensive
brake repairs, evenly tighten the
wheel nuts in the proper
sequence and to the proper
torque specification.
Used Replacement Wheels
{Warning
Replacing a wheel with a used
one is dangerous. How it has
been used or how far it has been
driven may be unknown. It could (Continued)
Warning (Continued)
fail suddenly and cause a crash.
When replacing wheels, use a
new GM original equipment
wheel.
Tire Chains
{Warning
Do not use tire chains. There is
not enough clearance. Tire chains
used on a vehicle without the
proper amount of clearance can
cause damage to the brakes,
suspension, or other vehicle
parts. The area damaged by the
tire chains could cause loss of
control and a crash.
Use another type of traction
device only if its manufacturer
recommends it for the vehicle's
tire size combination and road
conditions. Follow that
manufacturer's instructions. To(Continued)
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Page 338 of 368

Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Customer Information 337
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first. In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make
any changes or discontinue the
Roadside Service program at any
time without notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar. For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified ELR or Volt
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered for the duration of the
Extended Range Electric Vehicle
(EREV) component warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
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