Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
336 Customer Information
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience allows interaction with
Cadillac and keeps important
vehicle-specific information in one
place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules and
OnStar vehicle diagnostic
information. Schedule service
appointments.
I(Service History) : View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information) : Select a dealer and
view locations, maps, phone
numbers, and hours.
r(Warranty Tracking
Information) : Track the vehicle’s
warranty information.
J(Recall Information) : View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0330.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support) : Chat with
online help representatives.
w(Charging and Efficiency) :
View the battery status, charging
information, and mileage history.
x(Remote Commands) :
Remotely start/stop the vehicle,
activate the horn and lights alert,
and lock/unlock the vehicle.
Requires an Android™ or iPhone
®
and an active OnStar subscription. See my.cadillac.com to register the
vehicle.
Cadillac Owner Centre
(Canada) cadillacowner.ca
Visit the Cadillac Owner Centre:
.
Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Feature Articles and Auto Care
Sections.
. Download owner manuals.
. Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-855-422-3357
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
338 Customer Information
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership. Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner ’s
responsibility.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
342 Customer Information
In a crash, the sensing system may
shut down the high voltage system.
SeeBattery - North America 0256
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 069.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. See Battery -
North America 0256 andHigh
Voltage Safety Information 021 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engine, electric drive unit, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
OnStar 347
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 347
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 348
Security . . . . . . . . . . . . . . . . . . . . . . 348
Navigation . . . . . . . . . . . . . . . . . . . . 348
Connections . . . . . . . . . . . . . . . . . . 349
Diagnostics . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 351
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar ’s Terms &Conditions and Privacy Statement
for more details including system
limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
348 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
OnStar 353
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
358 Index
B
Battery . . . . . . . . . . . . . . . . . . . . . . . . . 108Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 162
Power Protection . . . . . . . . . . . . . 162
Battery - North America . . . . 256, 299
Battery and Charging Messages. . . . . . . . . . . . . . . . . . . . . 135
Battery Gauge High Voltage . . . . . . . . . . . . . . . . . . 108
Blade Replacement, Wiper . . . . . 259
Brake Parking, Electric . . . . . . . . . . . . . . 195
System Warning Light . . . . . . . . .114
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Antilock . . . . . . . . . . . . . . . . . . . . . . . 195
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Regenerative Braking . . . . . . . . . 197
System Messages . . . . . . . . . . . . 135
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 174
Break-In, New Vehicle . . . . . . . . . . 182
Bulb Replacement . . . . . . . . . . . . . . 261 Back-up Lamps . . . . . . . . . . . . . . . 260
Headlamp Aiming . . . . . . . . . . . . . 260
Headlamps . . . . . . . . . . . . . . . . . . . 260
License Plate Lamps . . . . . . . . . 261
Buying New Tires . . . . . . . . . . . . . . . 286
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 101
California Fuel Requirements . . . . . . . . . . . 230
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 236
California Proposition
65 Warning . . . . . . . . . .236, 256, 299
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 331
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 192
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . 177
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 96
Center Stack Display . . . . . . . . . . . 121
Chains, Tire . . . . . . . . . . . . . . . . . . . . 290
Charge Cord . . . . . . . . . . . . . . . . . . . . 227
Charging Delay Override . . . . . . . . . . . . . . . 223
Electrical Requirements . . . . . . 229
Plug-In . . . . . . . . . . . . . . . . . . . . . . . 222
Programmable . . . . . . . . . . . . . . . . 123
Utility Interruption . . . . . . . . . . . . . 228
Wireless . . . . . . . . . . . . . . . . . . . . . . 103 Charging Status Screens . . . . . . . 223
Charging System Light . . . . . . . . . 112
Check
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . .113
Child Restraints Infants and Young Children . . . . . 78
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 83
Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 89, 91
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 308
Interior Care . . . . . . . . . . . . . . . . . . 313
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 164
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Cluster, Instrument . . . . . . . . . . . . . 104
Collision Damage Repair . . . . . . . 340
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compass . . . . . . . . . . . . . . . . . . . . . . . 101 Messages . . . . . . . . . . . . . . . . . . . . 136
Competitive Driving Mode . . . . . . 201
Compressor Kit, Tire Sealant . . . 292
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 349
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
360 Index
Electric Mode . . . . . . . . . . . . . . . . . . . 187
Electric Parking Brake . . . . . . . . . . 195
Electric Parking Brake Light . . . . 115
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 234
Electrical Requirements for Battery Charging . . . . . . . . . . . . . . 229
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 263
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 266, 268
Overload . . . . . . . . . . . . . . . . . . . . . 262
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 269
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 348
Energy Efficiency Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Energy Information . . . . . . . . . . . . . 132
Engine Air Cleaner/Filter . . . . . . . . . . . . . 246
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . .113
Compartment Overview . . . . . . . 242
Coolant . . . . . . . . . . . . . . . . . . . . . . . 250
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . .118 Engine (cont'd)
Cooling System . . . . . . . . . . 248, 249
Cooling System Messages . . . 137
Drive Belt Routing . . . . . . . . . . . . 332
Exhaust . . . . . . . . . . . . . . . . . . . . . . 192
Oil Life System . . . . . . . . . . . . . . . 245
Oil Messages . . . . . . . . . . . . . . . . . 138
Oil Pressure Light . . . . . . . . . . . . .119
Overheating . . . . . . . . . . . . . . . . . . 253
Running While Parked . . . . . . . . 193
Engine Unavailable Out of Fuel . . . . . . . . . . . . . . . . . . . 190
Entry Lighting . . . . . . . . . . . . . . . . . . . 161
Event Data Recorders . . . . . . . . . . 345
Exit Lighting . . . . . . . . . . . . . . . . . . . . 161
Extended Range Mode . . . . . . . . . 187
Extender, Safety Belt . . . . . . . . . . . . 63
Exterior Lamp Controls . . . . . . . . . 156
Exterior Lamps Off Reminder . . . 158
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 162
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 246
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 158
Flashers, Hazard Warning . . . . . . 159 Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 291
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 315
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 255
Washer . . . . . . . . . . . . . . . . . . . . . . . 253
Folding Mirrors . . . . . . . . . . . . . . . . . . 46
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 214
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 343
Front Automatic Braking
(FAB) System . . . . . . . . . . . . . . . . . 217
Front Seats Heated . . . . . . . . . . . . . . . . . . . . . . . . . 56
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Additives . . . . . . . . . . . . . . . . . . . . . 231
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 233
Filling the Tank . . . . . . . . . . . . . . . 231
Foreign Countries . . . . . . . . . . . . 231
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 108
Low Fuel Warning Light . . . . . . . .119
Requirements, California . . . . . 230
System Messages . . . . . . . . . . . . 138
Function Check
Electric Drive Unit ShiftLock Control . . . . . . . . . . . . . . . . 258
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