
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-9369286) -
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36 Rear Seat Infotainment
If equipped with RSE, features
above will be in the rear of the
center console. These ports are for
the primary use of the rear
passengers and not all media is
available to the front passengers.
The A/V jacks allow audio or video
cables to be connected from an
auxiliary device such as a
camcorder, video game system,
or Apple device. A cable from Apple
is required.
The A/V jacks are color coded :
.Yellow for video input
. White for left audio input
. Red for right audio input
Power for the auxiliary devices is
not supplied by the infotainment
system.
To use the auxiliary inputs of the
RSE system :
1. Connect the auxiliary device cables to the A/V jacks.
2. Power on both the auxiliary device and the RSE video
screen. 3. Press Media on the remote
control and use the left or right
arrows to change the source
to AUX.
USB/SD
This allows for video and audio
playback of supported media.
Audio from these ports can only be
heard and controlled by the rear
seat passengers. Video can be
heard, shown, and controlled by the
rear and front passengers.
To use the USB and SD : 1. Insert the device in the appropriate slot.
2. Select the source via the rear screen menu with the remote
control MEDIA button.
3. Select the source via the front by touching on the Video
application on the home
screen.Audio Output
Audio from a Blu-ray/DVD/CD
player or auxiliary inputs can be
heard through :
.Wireless headphones : Available
for any source depending on the
selected channel.
. Vehicle speakers : Touch the
VIDEO screen button. Select
any other source to stop the
speaker audio.
. Vehicle wired headphone jack :
See “Wired Headphone Jack”
following.
The RSE system transmits the
audio signal to the wireless
headphones if an audio signal is
available. See “Headphones” earlier
in this section.
Front seat passengers can listen to
playback from the A/V jacks through
the vehicle speakers by selecting
Rear A/V as the source on the radio.

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Wired Headphone Jack
Select MENU on the remote control,
then select Settings and then Wired
Headphones to listen to audio on
the wired headphones. The
headphone audio plays depending
on which screen is selected. The
default is screen 1 audio.
Remote Control
Remote Control Buttons1.
7(Previous/Reverse)
. Radio : Press to seek the
previous radio station.
. CD : Press to seek the
previous track.
. Blu-ray/DVD : Press to
seek the previous chapter. .
Press and hold for fast
reverse.
2. MEDIA .Press to scroll through the
menus including : CD, AUX,
Blu-ray/DVD, SD, USB.
3.
J(Play/Pause)
. Press to start playing.
Press to pause. Press
again to continue playing.
4.
6(Next/Fast Forward)
. Radio : Press to seek the
next radio station.
. CD : Press to seek the next
track.
. Blu-ray/DVD : Press to
seek the next chapter.
. Press and hold to fast
forward.
5. SCREEN 1 .For dual seatback screens :
Press to select the left
screen. Once pressed, all
remote control commands
will only pertain to screen 1. .
For single overhead
screens :
Press to change the source
displayed on the overhead
screen to SCREEN 1
selected source. Select
audio sources. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
. For dual overhead
screens :
Press to select the second
row overhead screen. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
6.
O(Power)
. Press to turn the video
screens on and off.

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Check the batteries if the remote
control does not seem to be
working. See“Battery Replacement”
following. Objects blocking the line
of sight could also affect the
function of the remote control.
If a CD, Blu-ray/DVD, or MP3 disc is
in the CD slot, the remote control
O
button can be used to turn on the
video screen display and start the
disc. The infotainment system can
also turn on the video screen
display.
Caution
Storing the remote control in a hot
area or in direct sunlight can
damage it, and the repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
remote control stored in a cool,
dry place. Battery Replacement
To change the remote control
batteries :
1. Insert a coin or key to pull up the rear cover on the remote
control.
2. Replace the two AAA batteries in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
RSE Troubleshooting
No power : The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides or it looks stretched out :
Press the MENU button on the
remote control to change the display
mode setting. In auxiliary mode, the picture
moves or scrolls :
Check the
auxiliary input connections at both
devices.
The remote control does not
work : Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on : If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The auxiliary source is running
but there is no picture or sound :
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices.

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40 Rear Seat Infotainment
Sometimes the wireless
headphone audio cuts out or
buzzes :Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones : See your dealer for
assistance.
The Blu-ray/DVD is playing, but
there is no picture or sound :
Check that the RSE video screen is
sourced to the Blu-ray/DVD player
by pressing the MEDIA button on
the remote control.Video Display Error Messages
The video screen may display one
of the following :
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted : No disc is
present.
Disc Player Error : The
temperature is outside the operating
range of the RSE system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPSs), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Rear Seat Entertainment
(RSE) System (Platinum)
Vehicles with an RSE system
include two head restraint video
display screens with integrated DVD
players, auxiliary inputs, two wired
headphones, and remote control.
This system works independently
from the vehicle's Overhead DVD
RSE system. See Rear Seat
Entertainment (RSE) System 023
or Rear Seat Entertainment (RSE)
System (Platinum) 040 for
information about the Overhead
DVD RSE system.
The vehicle has a feature called
Retained Accessory Power (RAP).
With RAP, the RSE system can be
played even after the ignition is
turned off. See “Retained Accessory
Accessory Power (RAP)” in the
owner manual.
Video Display Screens
The video display screens are on
the back of each head restraint.

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11. USB Port.Connect the USB drive to
listen to music or view
pictures. To charge a
device, connect it to the
USB port. Not all devices
are able to be charged. For
playback, the formats
available are :
‐JPEG
‐ JPG
‐ M2V
‐ MP3
‐ MPE
‐ MPEG-1
‐ MPEG-2
‐ MPG
‐ OGG
‐ WMA
12. SOURCE .Press to select between
Screen 3, Screen 4, or the
AV INPUT. Each video
display screen can be
adjusted independently, as well as display information
from both DVD players and
both A/V inputs.
13. POWER
O
. Press to turn the power on
or off. Each video screen
can be powered on or off
independently.
Infrared Remote Sensor : Located
in the top center of the video display
screen. Do not block the signal from
the remote to the sensor.
Infrared Transmitters : Located in
the top center of the video display
screen. Do not block the signal from
the headphones to the transmitter.
Using the RSE On-Screen
Display (OSD) Menus
Use the OSD setup display menus
for :
. General Setup
. Audio Setup
. Quality Setup
. Preference Setup To use the OSD menus while using
the DVD player or an auxiliary
device :
1. Press the SETUP button on the remote control to display the
icons and pages on the display
screen.
2. Select the desired page by using the left/right navigation
arrows to move the cursor.
3. Press the SETUP button again on the remote control to cancel
use of the setup display.
Not all DVDs support all of the
feature defaults in the setup menus.
If a feature is not supported, the
defaults are provided by the DVD
media.
General Setup Menu
To set the language for the OSD : 1. Press the SETUP button on the remote control.
2. Use the left/right navigation arrows to navigate the General
Setup Page, then use the down
navigation arrow to select the
OSD language.

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46 Rear Seat Infotainment
To change the Parental Control
Password :1. Press the SETUP button on the remote control.
2. Navigate to the Password sub-menu under the
Preference Menu and press
ENTER.
3. At the Old Password option, enter the old password or the
default password (136900).
4. At the New Password option, enter the new password (six
digits) using numeric buttons.
5. At the Confirm PWD option, confirm the new password by
entering the new password
again.
6. Scroll to the OK button and press ENTER. The message
“Your password has been
changed” displays.
To reset the system back to the
factory default settings : 1. Press the SETUP button on the remote control. 2. Use the left/right and down
navigation arrows on the
remote control to select the
Default sub-menu under the
Preference Page and press the
ENTER button to reset the
settings. The parental settings
will not be affected.
Vehicle Speakers
Audio from the DVD player or an
auxiliary device can be heard
through the vehicle speakers or the
wireless/wired headphones, while
the radio is tuned to one of the
many frequencies selected on the
Sound Around portion of the
system’ s remote control. See
“Remote Control” later in this
section.
Only one audio source can be heard
through the vehicle’ s speakers at a
time. The audio source being used
is specified by the A/V (audio/video)
source selected on the driver side
head restraint video display screen.
To turn the RSE system audio
output to the vehicle’s speakers,
press Sound Around ON, on the
system’ s remote control. The audio from the RSE system can be heard
through the wireless/wired
headphones and the vehicle’s
speakers at the same time. The
volume on the radio can vary when
switching between the radio, CD,
DVD, MP3, or an auxiliary device.
Wired Headphones
VOL0(Volume) :
Use to adjust
the volume on the headphones.
100 Channel FM-Modulation
Control
For Screen “3”Only :
To activate the FM modulation
feature, press the “Sound Around
On/Off ”button on the remote until
the text “FM CH XX.XMH2” is
dislpayed on the monitor.
On the remote, press the “Sound
Around Select” button to cycle
through a pre-established list of 6
channels (88.3MHz, 88.7MHz,
89.1MHz, 89.5MHz, 89.9MHz,
90.3MHz).
If none of these stations are suitable
for FM Modulation, use the “Fine
Tune” Option. To “Fine Tune” the

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-9369286) -
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Index 91
IndexA
Accepting or Declining a Call . . . . 74
AgreementsTrademarks and License . . . . . . . . 80
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 10
Antenna
Backglass. . . . . . . . . . . . . . . . . . . . . . . 13
Multi-band. . . . . . . . . . . . . . . . . . . . . . . 14
Applications Tray . . . . . . . . . . . . . . . . . 6
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 21
Audio Output . . . . . . . . . . . . . . . . . . . . 36
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Audio System . . . . . . . . . . . . . . . . . . . . 71
Auxiliary Inputs . . . . . . . . . . . . . . . . . . 35
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 21
B
Backglass Antenna . . . . . . . . . . . . . . 13
Bluetooth Overview. . . . . . . . . . . . . . . . . . . . 71, 72
Bluetooth (If Equipped) . . . . . . . . . . 78
Bluetooth Audio . . . . . . . . . . . . . . . . . 21
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 74
Card Reader
SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CD Player . . . . . . . . . . . . . . . . . . . . . . . 15
Character Handwriting
Recognition . . . . . . . . . . . . . . . . . . . . 60
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . . 8
Cleaning the Components . . . . . . . 51
Cleaning the Video Screens . . . . . 51
Climate . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Controls . . . . . . . . . . . . . . . . . . . . . . . . . 71 Steering Wheel. . . . . . . . . . . . . . . . . . . 4
Coverage Explanations . . . . . . . . . . 70
Customer Assistance . . . . . . . . . . . . . 3
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 70
Destination . . . . . . . . . . . . . . . . . . . . . . 59
Detailed Areas . . . . . . . . . . . . . . . . . . . 57
Display . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Dual Tone Multi-Frequency (DTMF) Tones . . . . . . . . . . . . . . . . . . 75

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92 Index
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 75
Energy (If Equipped) . . . . . . . . . . . . . . 5
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 79
Error Messages . . . . . . . . . . . . . . . . . 16
F
Finding a Station . . . . . . . . . . . . . . . . 11
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
G
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . 68
Guidance Problems with the Route . . . . . . . . 69
H
Haptic Feedback . . . . . . . . . . . . . . . . . 6
Headphones . . . . . . . . . . . . . . . . . . . . . 34
Home Page . . . . . . . . . . . . . . . . . . . . . . . 4
I
If the System Needs Service . . . . . 69
Infotainment Gestures . . . . . . . . . . . . 6
Infotainment System . . . . . . . . . . . . . . 3
Infotainment System Settings . . . . 10
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 21
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 77
Loading and Ejecting Discs . . . . . . 15
M
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 73
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 74
Map Adjustments . . . . . . . . . . . . . . . . 56
Map Data Updates . . . . . . . . . . . . . . . 69
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . . 84
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Menus and Features . . . . . . . . . . . . . 24
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Mixed-Audio Favorites . . . . . . . . . . . 11
Mobile Phone Usage . . . . . . . . . . . . 13
MP3 Guidelines . . . . . . . . . . . . . . . . . 16
Multi-band Antenna . . . . . . . . . . . . . . 14
N
NAV (Navigation, If Equipped) . . . . 5
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 59
Using the System . . . . . . . . . . . . . . . 52
Navigation Symbols . . . . . . . . . . . . . 57
O
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Bluetooth. . . . . . . . . . . . . . . . . . . . 71, 72
Playing an Audio MP3 or CD . . . . 15
Playing Audio CD . . . . . . . . . . . . . . . . 49
Playing from a USB . . . . . . . . . . . . . . 17
Playing MP3 CD . . . . . . . . . . . . . . . . . 50
Playing the Radio . . . . . . . . . . . . . . . . 10
Port USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Power (On/Off/Mute) . . . . . . . . . . . . . . 3
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 69
Proximity Sensing . . . . . . . . . . . . . . . . 6