2016 BUICK VERANO tow

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/20/15
296 Vehicle Care
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
(Continued)

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/20/15
298 Vehicle Care
Caution
Using wax on low gloss black
finish stripes can increase the
gloss level and create a
non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes
Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Weatherstrips
Apply Dielectric silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. See
Recommended
Fluids and Lubricants 0314.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
(Continued)
Caution (Continued)
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Trim—Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/20/15
Vehicle Care 301
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming. To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
Service and Maintenance 305
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load
Limits 0182.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0217.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving. .
Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0229.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0235.
Once a Month
. Check the tire inflation
pressures. See Tire
Pressure 0269.
. Inspect the tires for wear. See
Tire Inspection 0274.
. Check the windshield washer
fluid level. See Washer
Fluid 0245.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
Customer Information 325
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
328 Customer Information
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0324.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
Customer Information 329
If the airbag has inflated, seeWhat
Will You See after an Airbag
Inflates? 067.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably serviceGeneral Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
346 Index
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 74
Securing . . . . . . . . . . . . . . . . . . . . 87, 90
Systems . . . . . . . . . . . . . . . . . . . . . . . . 78
Circuit Breakers . . . . . . . . . . . . . . . . 255
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 295
Interior Care . . . . . . . . . . . . . . . . . . 300
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 170
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cluster, Instrument . . . . . . . . . . . . . 102
Clutch, Hydraulic . . . . . . . . . . . . . . . 238
Collision Damage Repair . . . . . . . 327
Compact Spare Tire . . . . . . . . . . . . 289
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 93
Compass . . . . . . . . . . . . . . . . . . . . . . . . 99
Messages . . . . . . . . . . . . . . . . . . . . .118
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 336
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 204
Control of a Vehicle . . . . . . . . . . . . . 177
Convex Mirrors . . . . . . . . . . . . . . . . . . 42
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 241 Coolant (cont'd)
Engine Temperature Gauge . . 104
Cooling System . . . . . . . . . . . . . . . . . 240 Engine Messages . . . . . . . . . . . . .119
Courtesy Lamps . . . . . . . . . . . . . . . . 136
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 326
Cruise Control . . . . . . . . . . . . . . . . . . 206 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Cupholders . . . . . . . . . . . . . . . . . . . . . . 94
Customer Assistance . . . . . . . . . . . 322 Offices . . . . . . . . . . . . . . . . . . . . . . . . 322
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 322
Customer Information Service PublicationsOrdering Information . . . . . . . . 329
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 320D
Damage Repair, Collision . . . . . . . 327
Danger, Warning, and Caution . . . . 2
Data Recorders, Event . . . . . . . . . 332
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 133
Defensive Driving . . . . . . . . . . . . . . . 176
Delayed Locking . . . . . . . . . . . . . . . . . 35 Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 153
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 338
Distracted Driving . . . . . . . . . . . . . . . 176
Dome Lamps . . . . . . . . . . . . . . . . . . . 136
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .113
Ajar Messages . . . . . . . . . . . . . . . .118
Delayed Locking . . . . . . . . . . . . . . . . 35
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Locks . . . . . . . . . . . . . . . . . . . . 35
Drive Belt Routing, Engine . . . . . . 319
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 114
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 221
Defensive . . . . . . . . . . . . . . . . . . . . . 176
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 176
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 180
If the Vehicle is Stuck . . . . . . . . . 182
Loss of Control . . . . . . . . . . . . . . . 178
Off-Road Recovery . . . . . . . . . . . 178
Vehicle Load Limits . . . . . . . . . . . 182
Wet Roads . . . . . . . . . . . . . . . . . . . 179
Winter . . . . . . . . . . . . . . . . . . . . . . . . 180