2016 BUICK VERANO infotainment

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
320 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 320
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 322
Customer Assistance for Text Telephone (TTY) Users . . . . . 322
Online Owner Center . . . . . . . . . 323
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 323
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 324
Scheduling Service Appointments . . . . . . . . . . . . . . . 326
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 326
Collision Damage Repair . . . . . 327
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 329
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 330
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 330 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 331
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 331
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 331
Event Data Recorders . . . . . . . . 332
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 332
Infotainment System . . . . . . . . . . 333
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
Customer Information 333
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional
Information 0338.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
348 Index
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 256
Fuses and Circuit Breakers . . . 255
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 258
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 260
G
Garage Door Opener . . . . . . . . . . . 129Programming . . . . . . . . . . . . . . . . . 129
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 104
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Odometer . . . . . . . . . . . . . . . . . . . . . 103
Speedometer . . . . . . . . . . . . . . . . . 103
Tachometer . . . . . . . . . . . . . . . . . . . 103
Trip Odometer . . . . . . . . . . . . . . . . 103
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 101
General Information Service and Maintenance . . . . . 304
Towing . . . . . . . . . . . . . . . . . . . . . . . . 221
Vehicle Care . . . . . . . . . . . . . . . . . . 228
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 93
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 323
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 251
Hazard Warning Flashers . . . . . . . 134
Head Restraints . . . . . . . . . . . . . . . . . 49
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 251
Automatic . . . . . . . . . . . . . . . . . . . . . 133
Bulb Replacement . . . . . . . . . . . . 251
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 133
Flash-to-Pass . . . . . . . . . . . . . . . . . 133
High-Beam On Light . . . . . . . . . . .113
High/Low Beam Changer . . . . . 132
Lamps On Reminder . . . . . . . . . .113
Heated Steering Wheel . . . . . . . . . . . . . . . . . 98
Heated Front Seats . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 43
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 191
High-Beam On Light . . . . . . . . . . . . 113
Hill and Mountain Roads . . . . . . . . 180
Hill Start Assist (HSA) . . . . . . . . . . 203
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 57
Hydraulic Clutch . . . . . . . . . . . . . . . . 238
I
Ignition Positions . . . . . . . . . . 186, 188
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 249
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . .110
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 75
Infotainment . . . . . . . . . . . . . . . . . . . . 139
Infotainment System . . . . . . . . . . . . 333
Instrument Cluster . . . . . . . . . . . . . . 102
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 93
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 43
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 290
K
Key and Lock Messages . . . . . . . . 120
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
350 Index
MessagesBattery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .117
Brake System . . . . . . . . . . . . . . . . .118
Compass . . . . . . . . . . . . . . . . . . . . . .118
Door Ajar . . . . . . . . . . . . . . . . . . . . . .118
Engine Cooling System . . . . . . . .119
Engine Oil . . . . . . . . . . . . . . . . . . . . .119
Engine Power . . . . . . . . . . . . . . . . 120
Fuel System . . . . . . . . . . . . . . . . . . 120
Key and Lock . . . . . . . . . . . . . . . . . 120
Object Detection System . . . . . 120
Ride Control System . . . . . . . . . . 121
Security . . . . . . . . . . . . . . . . . . . . . . 122
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Transmission . . . . . . . . . . . . . . . . . 122
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .117
Washer Fluid . . . . . . . . . . . . . . . . . 123
Window . . . . . . . . . . . . . . . . . . . . . . . 123
Mirrors Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 43
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 42
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 43
Manual Rearview . . . . . . . . . . . . . . . 43
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Mirrors, Interior Rearview . . . . . . . . 43 Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 270
Multi-band Antenna . . . . . . . . . . . . . 151
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 335
New Vehicle Break-In . . . . . . . . . . . 186
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 120
Odometer . . . . . . . . . . . . . . . . . . . . . . . 103
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 178
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 235
Engine Oil Life System . . . . . . . 237
Messages . . . . . . . . . . . . . . . . . . . . .119
Pressure Light . . . . . . . . . . . . . . . . .112
Older Children, Restraints . . . . . . . 74
Online Owner Center . . . . . . . . . . . 323
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 332
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 338
OnStar
®Connections . . . . . . . . . . . 336
OnStar®Diagnostics . . . . . . . . . . . . 338
OnStar®Emergency . . . . . . . . . . . . 335 OnStar
®Navigation . . . . . . . . . . . . . 335
OnStar®Overview . . . . . . . . . . . . . . 334
OnStar®Security . . . . . . . . . . . . . . . 335
Operation Infotainment System . . . . . . . . . . 142
Ordering Service Publications . . . . . . . . . . 329
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 100
Overheating, Engine . . . . . . . . . . . . 244
Overview . . . . . . . . . . . . . . . . . . . . . . . 141
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 193
Shifting Out of . . . . . . . . . . . . . . . . 194
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 194
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 201
Brake and P (Park)Mechanism Check . . . . . . . . . . 249
Over Things That Burn . . . . . . . 194
Parking Assist . . . . . . . . . . . . . . . . . . 211
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 105
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Passenger Sensing System . . . . . 68
Perchlorate Materials Requirements, California . . . . . . 228

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
352 Index
Safety Defects Reporting (cont'd)General Motors . . . . . . . . . . . . . . . 331
U.S. Government . . . . . . . . . . . . . 330
Safety Locks . . . . . . . . . . . . . . . . . . . . . 37
Safety System Check . . . . . . . . . . . . 61
Satellite Radio . . . . . . . . . . . . . . . . . . 148
Scheduling Appointments . . . . . . . 326
Seats Adjustment, Front . . . . . . . . . . . . . . . 50
Head Restraints . . . . . . . . . . . . . . . . 49
Heated Front . . . . . . . . . . . . . . . . . . . 53
Lumbar Adjustment, Front . . . . . . 52
Power Adjustment, Front . . . . . . . 51
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Reclining Seatbacks . . . . . . . . . . . . 52
Securing Child Restraints . . . . 87, 90
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Messages . . . . . . . . . . . . . . . . . . . . 122
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 335
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 39
Service
Accessories andModifications . . . . . . . . . . . . . . . . 228
Doing Your Own Work . . . . . . . . 229
Engine Soon Light . . . . . . . . . . . . 106
Maintenance Records . . . . . . . . 316 Service (cont'd)
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 304
Parts Identification Label . . . . . 317
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 329
Scheduling Appointments . . . . . 326
Services Special Application . . . . . . . . . . . .311
Servicing the Airbag . . . . . . . . . . . . . 72
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 249
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 193
Out of Park . . . . . . . . . . . . . . . . . . . 194
Side Blind Zone Alert (SBZA) . . . 214
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 135
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 289
Special Application Services . . . . 311
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 318
Speedometer . . . . . . . . . . . . . . . . . . . 103
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . .110
Start Assist, Hills . . . . . . . . . . . . . . . 203 Start Vehicle, Remote . . . . . . . . . . . 33
Starter Switch Check . . . . . . . . . . . 249
Starting the Engine . . . . . . . . . . . . . 190
Steering . . . . . . . . . . . . . . . . . . . . . . . . 177
Heated Wheel . . . . . . . . . . . . . . . . . . 98
Wheel Adjustment . . . . . . . . . . . . . . 97
Wheel Controls . . . . . . . . . . . . . . . . . 97
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 252
Storage Areas Center Console . . . . . . . . . . . . . . . . . 94
Glove Box . . . . . . . . . . . . . . . . . . . . . . 93
Instrument Panel . . . . . . . . . . . . . . . 93
Storage Compartments . . . . . . . . . . 93
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 182
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 46
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 212
Infotainment . . . . . . . . . . . . . 139, 333
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 103
Taillamps Bulb Replacement . . . . . . . . . . . . 252
Text Telephone (TTY) Users . . . . 322
Theft-Deterrent Systems . . . . . 40, 41