
Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
Customer Information 325
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 331
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 335
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 337
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices. OnStar Subscribers can access the
following services from a mobile
device:
.
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide special
offers from restaurants and retailers
on your route, help locate hotels,
or book a room.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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340 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9085356) - 2016 - crc - 10/19/15
344 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 228
Accessory Power . . . . . . . . . . . . . . . 192
Add-On Electrical Equipment . . . 226
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 338
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 311
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 52
Agreements Trademarks and License . . . . . 166
Air Cleaner/Filter, Engine . . . . . . . 239
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 174
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 173
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 73
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 66
Passenger Sensing System . . . . 68
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 66
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 67
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 64
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 72
Passenger Status Indicator . . . 105
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 72
System Check . . . . . . . . . . . . . . . . . . 62
Alarm Vehicle Security . . . . . . . . . . . . . . . . 39
Alert Side Blind Zone (SBZA) . . . . . . 214
All-Season Tires . . . . . . . . . . . . . . . . 263
AM-FM Radio . . . . . . . . . . . . . . . . . . . 145
Antenna Backglass . . . . . . . . . . . . . . . . . . . . 150
Multi-band . . . . . . . . . . . . . . . . . . . . 151
Antilock Brake System (ABS) . . . 201 Warning Light . . . . . . . . . . . . . . . . . 109
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 295
Interior . . . . . . . . . . . . . . . . . . . . . . . . 300
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 324
Audio Theft-Deterrent Feature . . . . . . . 140

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Index 345
Audio PlayersCD . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Headlamp System . . . . . . . . . . . . 133
Transmission . . . . . . . . . . . . . . . . . 196
Transmission Fluid . . . . . . . . . . . 238
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 198
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 249
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 153
B
Backglass Antenna . . . . . . . . . . . . . 150
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 138
Power Protection . . . . . . . . . . . . . 137
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . .117
Battery - North America . . . . 248, 290
Blade Replacement, Wiper . . . . . 250
Bluetooth Overview . . . . . . . . . . . 156, 158, 161
Brake System Warning Light . . . . . . . . 108
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Brakes (cont'd)
Antilock . . . . . . . . . . . . . . . . . . . . . . . 201
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 203
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Parking . . . . . . . . . . . . . . . . . . . . . . . 201
System Messages . . . . . . . . . . . . .118
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 177
Break-In, New Vehicle . . . . . . . . . . 186
Bulb Replacement . . . . . . . . . . . . . . 254 Fog Lamps . . . . . . . . . . . . . . . . . . . 252
Halogen Bulbs . . . . . . . . . . . . . . . . 251
Headlamp Aiming . . . . . . . . . . . . . 251
Headlamps . . . . . . . . . . . . . . . . . . . 251
Headlamps, Front TurnSignal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 251
License Plate Lamps . . . . . . . . . 254
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 252
Buying New Tires . . . . . . . . . . . . . . . 276
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 99
California Fuel Requirements . . . . . . . . . . . 218 California (cont'd)
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 228
California
Proposition
65 Warning . . . . . . . . . .228, 248, 290
Camera Rear Vision (RVC) . . . . . . . . . . . . 208
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 318
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 195
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Winter Driving . . . . . . . . . . . . . . . . 180
Caution, Danger, and Warning . . . . 2
CD Player . . . . . . . . . . . . . . . . . . . . . . 151
Center Console Storage . . . . . . . . . 94
Chains, Tire . . . . . . . . . . . . . . . . . . . . 281
Charging System Light . . . . . . . . . 106
Check Ignition Transmission Lock . . . 249
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 106
Child Restraints Infants and Young Children . . . . . 75
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 80

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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346 Index
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 74
Securing . . . . . . . . . . . . . . . . . . . . 87, 90
Systems . . . . . . . . . . . . . . . . . . . . . . . . 78
Circuit Breakers . . . . . . . . . . . . . . . . 255
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 295
Interior Care . . . . . . . . . . . . . . . . . . 300
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 170
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cluster, Instrument . . . . . . . . . . . . . 102
Clutch, Hydraulic . . . . . . . . . . . . . . . 238
Collision Damage Repair . . . . . . . 327
Compact Spare Tire . . . . . . . . . . . . 289
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 93
Compass . . . . . . . . . . . . . . . . . . . . . . . . 99
Messages . . . . . . . . . . . . . . . . . . . . .118
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 336
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 204
Control of a Vehicle . . . . . . . . . . . . . 177
Convex Mirrors . . . . . . . . . . . . . . . . . . 42
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 241 Coolant (cont'd)
Engine Temperature Gauge . . 104
Cooling System . . . . . . . . . . . . . . . . . 240 Engine Messages . . . . . . . . . . . . .119
Courtesy Lamps . . . . . . . . . . . . . . . . 136
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 326
Cruise Control . . . . . . . . . . . . . . . . . . 206 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Cupholders . . . . . . . . . . . . . . . . . . . . . . 94
Customer Assistance . . . . . . . . . . . 322 Offices . . . . . . . . . . . . . . . . . . . . . . . . 322
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 322
Customer Information Service PublicationsOrdering Information . . . . . . . . 329
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 320D
Damage Repair, Collision . . . . . . . 327
Danger, Warning, and Caution . . . . 2
Data Recorders, Event . . . . . . . . . 332
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 133
Defensive Driving . . . . . . . . . . . . . . . 176
Delayed Locking . . . . . . . . . . . . . . . . . 35 Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 153
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 338
Distracted Driving . . . . . . . . . . . . . . . 176
Dome Lamps . . . . . . . . . . . . . . . . . . . 136
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .113
Ajar Messages . . . . . . . . . . . . . . . .118
Delayed Locking . . . . . . . . . . . . . . . . 35
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Locks . . . . . . . . . . . . . . . . . . . . 35
Drive Belt Routing, Engine . . . . . . 319
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 114
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 221
Defensive . . . . . . . . . . . . . . . . . . . . . 176
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 176
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 180
If the Vehicle is Stuck . . . . . . . . . 182
Loss of Control . . . . . . . . . . . . . . . 178
Off-Road Recovery . . . . . . . . . . . 178
Vehicle Load Limits . . . . . . . . . . . 182
Wet Roads . . . . . . . . . . . . . . . . . . . 179
Winter . . . . . . . . . . . . . . . . . . . . . . . . 180