2016 BUICK REGAL phone

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159380) - 2016 - CRC - 2/23/16
Customer Information 325
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History) : View and
print dealer-recorded service
records and self-enter other service
records.
D(Preferred Dealer
Information) : Select a dealer and
view locations, maps, phone
numbers, and hours.
r(Warranty Tracking
Information) : Track your vehicle’s
warranty information.
J(Recall Information) : View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0318.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F(Live Chat Support) : Chat with
online help representatives.
See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section. .
Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the Buick-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159380) - 2016 - CRC - 2/23/16
326 Customer Information
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered. Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159380) - 2016 - CRC - 2/23/16
330 Customer Information
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0326.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159380) - 2016 - CRC - 2/23/16
Customer Information 335
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional
Information 0340.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159380) - 2016 - CRC - 2/23/16
OnStar 341
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency
Statement 0332.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159380) - 2016 - CRC - 2/23/16
348 Index
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Cluster, Instrument . . . . . . . . 104, 108
Collision Damage Repair . . . . . . . 329
Compact Spare Tire . . . . . . . . . . . . 287
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compass . . . . . . . . . . . . . . . . . . . . . . . 101
Messages . . . . . . . . . . . . . . . . . . . . 132
Compressor Kit, Tire Sealant . . . 275
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 338
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 192
Control of a Vehicle . . . . . . . . . . . . . 165
Convenience Net . . . . . . . . . . . . . . . . 97
Convex Mirrors . . . . . . . . . . . . . . . . . . 43
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 235
Engine Temperature Gauge . . .112
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 121
Cooling System . . . . . . . . . . . . . . . . . 233 Engine Messages . . . . . . . . . . . . 133
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 328
Cruise Control . . . . . . . . . . . . . . . . . . 194 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Cruise Control (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . 132
Cruise Control, Adaptive . . . . . . . . 197
Cupholders . . . . . . . . . . . . . . . . . . . . . . 95
Customer Assistance . . . . . . . . . . . 324 Offices . . . . . . . . . . . . . . . . . . . . . . . . 324
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 324
Customer Information
Service PublicationsOrdering Information . . . . . . . . 331
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 322
D
Damage Repair, Collision . . . . . . . 329
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 334
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 151
Defensive Driving . . . . . . . . . . . . . . . 165
Delayed Locking . . . . . . . . . . . . . . . . . 37
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 340
Distracted Driving . . . . . . . . . . . . . . . 164
Dome Lamps . . . . . . . . . . . . . . . . . . . 154
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 123
Ajar Messages . . . . . . . . . . . . . . . 133 Door (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 321
Drive Systems All-Wheel Drive . . . . . . . . . . 188, 242
Driver Assistance Systems . . . . . 204
Driver Information Center (DIC) . . . . . . . . . . . . . 125, 127
Driving Assistance Systems . . . . . . . . . . 207
Defensive . . . . . . . . . . . . . . . . . . . . . 165
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 165
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 169
If the Vehicle is Stuck . . . . . . . . . 170
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 167
Track Events andCompetitive . . . . . . . . . . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . 171
Wet Roads . . . . . . . . . . . . . . . . . . . 168
Winter . . . . . . . . . . . . . . . . . . . . . . . . 169
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 157

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159380) - 2016 - CRC - 2/23/16
Index 355
Storage AreasCenter Console . . . . . . . . . . . . . . . . . 96
Convenience Net . . . . . . . . . . . . . . . 97
Glove Box . . . . . . . . . . . . . . . . . . . . . . 95
Instrument Panel . . . . . . . . . . . . . . . 95
Storage Compartments . . . . . . . . . . 95
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 281
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 170
Summer Tires . . . . . . . . . . . . . . . . . . 255
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 46
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 207
Infotainment . . . . . . . . . . . . . 156, 335
Systems Driver Assistance . . . . . . . . . . . . . 204
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 111
TaillampsBulb Replacement . . . . . . . . . . . . 246
Text Telephone (TTY) Users . . . . 324
Theft-Deterrent Systems . . . . . . . . . 42 Immobilizer . . . . . . . . . . . . . . . . . . . . . 42
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . 254
Buying New Tires . . . . . . . . . . . . . 269
Chains . . . . . . . . . . . . . . . . . . . . . . . . 273
Changing . . . . . . . . . . . . . . . . . . . . . 282
Compact Spare . . . . . . . . . . . . . . . 287
Designations . . . . . . . . . . . . . . . . . 257
Different Size . . . . . . . . . . . . . . . . . 270
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 267
Messages . . . . . . . . . . . . . . . . . . . . 139
Pressure . . . . . . . . . . . . . . . . . . . . . . 262
Pressure Light . . . . . . . . . . . . . . . . 121
Pressure Monitor Operation . . 264
Pressure Monitor System . . . . . 262
Rotation . . . . . . . . . . . . . . . . . . . . . . 267
Sealant and
Compressor Kit . . . . . . . . . . . . . 275
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 281
Sidewall Labeling . . . . . . . . . . . . . 255
Terminology and Definitions . . 258
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 270
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 272
Wheel Replacement . . . . . . . . . . 272 Tires (cont'd)
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 268
Winter . . . . . . . . . . . . . . . . . . . . . . . . 254
Towing General Information . . . . . . . . . . 218
Recreational Vehicle . . . . . . . . . . 293
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 292
Track Events and
Competitive Driving . . . . . . . . . . . 168
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 120
Off Light . . . . . . . . . . . . . . . . . . . . . . 120
Selective Ride Control . . . . . . . . 193
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 192
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 186
Fluid, Automatic . . . . . . . . . . . . . . 231
Messages . . . . . . . . . . . . . . . . . . . . 139
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 328
Trip Odometer . . . . . . . . . . . . . . . . . . 111
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 152