Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159288) - 2016 - CRC - 10/5/15
Customer Information 333
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
All Overseas Locations
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user cancommunicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History) : View and
print dealer-recorded service
records and self-enter other service
records.
D(Preferred Dealer
Information) : Select a dealer and
view locations, maps, phone
numbers, and hours.
r(Warranty Tracking
Information) : Track your vehicle’s
warranty information.
J(Recall Information) : View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 326 orVehicle Identification
Number (VIN) 0326.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F(Live Chat Support) : Chat with
online help representatives.
See my.buick.com to register your
vehicle.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159288) - 2016 - CRC - 10/5/15
334 Customer Information
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
.Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the Buick-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159288) - 2016 - CRC - 10/5/15
340 Customer Information
Service Publications
Ordering Information
(U.S. and Canada Only)
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles. ORDER TOLL FREE:
1-800-551-4123 Monday
–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159288) - 2016 - CRC - 10/5/15
OnStar 349
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. Real-time Diagnostic
Alerts can be sent by e-mail or text.
The Proactive Alerts feature (if
available) can help predict and alert
of potential upcoming maintenance
issues with select components on
the vehicle, before they become a
problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase. Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159288) - 2016 - CRC - 10/5/15
Index 359
Front SeatsAdjustment . . . . . . . . . . . . . . . . . . . . . 52
Heated and Ventilated . . . . . . . . . . 56
Front Storage . . . . . . . . . . . . . . . . . . . . 98
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Additives . . . . . . . . . . . . . . . . . . . . . 216
Economy Driving . . . . . . . . . . . . . . . 25
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 219
Filling the Tank . . . . . . . . . . . . . . . 217
Foreign Countries . . . . . . . . . . . . 216
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .110
Low Fuel Warning Light . . . . . . . 120
Requirements, California . . . . . 216
System Messages . . . . . . . . . . . . 133
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 259
Fuses and Circuit Breakers . . . 258
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 262
G
Garage Door Opener . . . . . . . . . . . 145
Programming . . . . . . . . . . . . . . . . . 145
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . . 111
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Gauges (cont'd)
Odometer . . . . . . . . . . . . . . . . . . . . . 109
Speedometer . . . . . . . . . . . . . . . . . 109
Tachometer . . . . . . . . . . . . . . . . . . . 109
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 105
General Information Service and Maintenance . . . . . 313
Towing . . . . . . . . . . . . . . . . . . . . . . . . 220
Vehicle Care . . . . . . . . . . . . . . . . . . 227
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 97
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 334
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 254
Hazard Warning Flashers . . . . . . . 151
Head Restraints . . . . . . . . . . . . . . . . . 50
Head-up Display . . . . . . . . . . . . . . . . 126
HeadlampsAdaptive ForwardLighting (AFL) . . . . . . . . . . . . . . . 150
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 254
Automatic . . . . . . . . . . . . . . . . . . . . . 149
Bulb Replacement . . . . . . . . . . . . 254
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 149
Flash-to-Pass . . . . . . . . . . . . . . . . . 149 Headlamps (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 254
High-Beam On Light . . . . . . . . . . 120
High/Low Beam Changer . . . . . 149
Lamps On Reminder . . . . . . . . . 121
Heated Steering Wheel . . . . . . . . . . . . . . . 101
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 181
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 257
High-Beam On Light . . . . . . . . . . . . 120
High-Speed Operation . . . . . . . . . . 272
Hill and Mountain Roads . . . . . . . . 168
Hill Start Assist (HSA) . . . . . . . . . . 192
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 60
I
Ignition Positions . . . . . . . . . . 175, 176
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 252
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 41
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159288) - 2016 - CRC - 10/5/15
Index 361
Lights (cont'd)Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . .118
Traction Off . . . . . . . . . . . . . . . . . . . .117
Limited-Slip Differential . . . . . . . . . 194
Locks Automatic Door . . . . . . . . . . . . . . . . . 37
Delayed Locking . . . . . . . . . . . . . . . . 36
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 37
Power Door . . . . . . . . . . . . . . . . . . . . . 36
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 120
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 84
Lumbar Adjustment . . . . . . . . . . . . . . 53
Front Seats . . . . . . . . . . . . . . . . . . . . . 53
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 325
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 320
Maintenance Schedule . . . . . . . . . 314 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 323
Malfunction Indicator Lamp . . . . . 114 Manual Mode . . . . . . . . . . . . . . . . . . . 188
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 55
Messages
Airbag System . . . . . . . . . . . . . . . . 137
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 130
Brake System . . . . . . . . . . . . . . . . 130
Compass . . . . . . . . . . . . . . . . . . . . . 131
Door Ajar . . . . . . . . . . . . . . . . . . . . . 132
Engine Cooling System . . . . . . . 132
Engine Oil . . . . . . . . . . . . . . . . . . . . 133
Engine Power . . . . . . . . . . . . . . . . 133
Fuel System . . . . . . . . . . . . . . . . . . 133
Key and Lock . . . . . . . . . . . . . . . . . 133
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 134
Object Detection System . . . . . 134
Ride Control System . . . . . . . . . . 136
Security . . . . . . . . . . . . . . . . . . . . . . 137
Service Vehicle . . . . . . . . . . . . . . . 137
Starting the Vehicle . . . . . . . . . . . 137
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Transmission . . . . . . . . . . . . . . . . . 138
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 130
Vehicle Speed . . . . . . . . . . . . . . . . 138
Window . . . . . . . . . . . . . . . . . . . . . . . 138 Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 45
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 43
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manual Rearview . . . . . . . . . . . . . . . 44
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 44
Mirrors, Interior Rearview . . . . . . . . 44
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 273
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 346
Net, Convenience . . . . . . . . . . . . . . . 99
New Vehicle Break-In . . . . . . . . . . . 174
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 134
Odometer . . . . . . . . . . . . . . . . . . . . . . . 109
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 167
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 236
Engine Oil Life System . . . . . . . 238
Messages . . . . . . . . . . . . . . . . . . . . 133
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159288) - 2016 - CRC - 10/5/15
362 Index
Oil (cont'd)Pressure Light . . . . . . . . . . . . . . . . .119
Older Children, Restraints . . . . . . . 77
Online Owner Center . . . . . . . . . . . 333
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 343
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 349
OnStar
®Connections . . . . . . . . . . . 347
OnStar®Diagnostics . . . . . . . . . . . . 349
OnStar®Emergency . . . . . . . . . . . . 346
OnStar®Navigation . . . . . . . . . . . . . 346
OnStar®Overview . . . . . . . . . . . . . . 345
OnStar®Security . . . . . . . . . . . . . . . 346
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 246
Ordering Service Publications . . . . . . . . . . 340
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 103
Overheated Engine Protection Operating Mode . . . . 246
Overheating, Engine . . . . . . . . . . . . 245
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 183
Shifting Out of . . . . . . . . . . . . . . . . 184 Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 190
Brake and P (Park)
Mechanism Check . . . . . . . . . . 252
Over Things That Burn . . . . . . . 185
Parking or Backing Assistance Systems . . . . . . . . . . 205
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 112
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Passenger Sensing System . . . . . 71
Perchlorate Materials Requirements, California . . . . . . 228
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 139
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 122
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 103
Protection, Battery . . . . . . . . . . . . 155
Retained Accessory (RAP) . . . 183
Seat Adjustment . . . . . . . . . . . . . . . . 53
Steering Fluid . . . . . . . . . . . . . . . . . 247
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Pregnancy, Using Safety Belts . . . 64 Privacy
Vehicle Data Recording . . . . . . . 342
Program Courtesy Transportation . . . . . . 336
Proposition 65 Warning,
California . . . . . . . . . 227, 250, 297, 298
R
Radio Frequency Statement . . . . 341
Reading Lamps . . . . . . . . . . . . . . . . . 153
Rear Seat Armrest . . . . . . . . . . . . . . . 59
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 58
Rear Window Sunshade . . . . . . . . . 47
Rearview Mirrors . . . . . . . . . . . . . . . . 44
Automatic Dimming . . . . . . . . . . . . . 45
Reclining Seatbacks . . . . . . . . . . . . . 54
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 323
Records Maintenance . . . . . . . . . . . . . . . . . . 325
Recreational Vehicle Towing . . . . 301
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 334
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . . . 34
Replacement Bulbs . . . . . . . . . . . . . 257
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159288) - 2016 - CRC - 10/5/15
Index 363
Replacement PartsAirbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 324
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 91
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 65
Reporting Safety Defects Canadian Government . . . . . . . . 342
General Motors . . . . . . . . . . . . . . . 342
U.S. Government . . . . . . . . . . . . . 341
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 83
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 183
Reverse Tilt Mirrors . . . . . . . . . . . . . . 44
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . 194
Messages . . . . . . . . . . . . . . . . . . . . 136
Selective . . . . . . . . . . . . . . . . . . . . . 194
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 168
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 334
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 47 Rotation, Tires . . . . . . . . . . . . . . . . . . 277
Routing, Engine Drive Belt . . . . . . 329
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 186
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 59Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Extender . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 60
Lap-Shoulder Belt . . . . . . . . . . . . . . 61
Reminders . . . . . . . . . . . . . . . . . . . . . 111
Replacing after a Crash . . . . . . . . 65
Use During Pregnancy . . . . . . . . . . 64
Safety Defects Reporting Canadian Government . . . . . . . . 342
General Motors . . . . . . . . . . . . . . . 342
U.S. Government . . . . . . . . . . . . . 341
Safety Locks . . . . . . . . . . . . . . . . . . . . . 37
Safety System Check . . . . . . . . . . . . 64
Scheduling Appointments . . . . . . . 336
Sealant Kit, Tire . . . . . . . . . . . . . . . . 285
Seats Adjustment, Front . . . . . . . . . . . . . . . 52
Head Restraints . . . . . . . . . . . . . . . . 50
Heated and Ventilated Front . . . . 56
Lumbar Adjustment, Front . . . . . . 53
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 55 Seats (cont'd)
Power Adjustment, Front . . . . . . . 53
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Reclining Seatbacks . . . . . . . . . . . . 54
Securing Child Restraints . . . . 91, 93
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Messages . . . . . . . . . . . . . . . . . . . . 137
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 346
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 40
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 40
Selective Ride Control . . . . . . . . . . 194
Service . . . . . . . . . . . . . . . . . . . . . . . . . 162 Accessories and
Modifications . . . . . . . . . . . . . . . . 228
Doing Your Own Work . . . . . . . . 229
Engine Soon Light . . . . . . . . . . . . .114
Maintenance Records . . . . . . . . 325
Maintenance, General Information . . . . . . . . . . . . . . . . . . 313
Parts Identification Label . . . . . 326
Publications Ordering Information . . . . . . . . . . . . . . . . . . 340
Scheduling Appointments . . . . . 336
Vehicle Messages . . . . . . . . . . . . 137
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 116