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412 OnStar
2. Request directions to bedownloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Destination Download
Subscribers can have directions
sent to the vehicle’ s navigation
screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
RemoteLink mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
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OnStar 413
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices. OnStar Subscribers can access the
following services from a mobile
device:
.
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide special
offers from restaurants and retailers
on your route, help locate hotels,
or book a room.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
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414 OnStar
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. If equipped, Diagnostic
Alerts can be received in real-time
via e-mail or text. The Proactive
Alerts feature (if available) can help
predict and alert of potential
upcoming maintenance issues with
select components on the vehicle,
before they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
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OnStar 415
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency
Statement 0406.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
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416 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
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422 Index
Center Console Storage . . . . . . . . . 98
Chains, Tire . . . . . . . . . . . . . . . . . . . . 357
Charging System Light . . . . . . . . . 119
CheckMalfunction IndicatorEngine Light . . . . . . . . . . . . . . . . .119
Child Restraints
Infants and Young Children . . . . . 80
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 85
Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 333
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 371
Interior Care . . . . . . . . . . . . . . . . . . 376
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 240
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . . . . . . 111
Collision Damage Repair . . . . . . . 403
Compact Spare Tire . . . . . . . . . . . . 364
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 412 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 273
Control of a Vehicle . . . . . . . . . . . . . 250
Convenience Net . . . . . . . . . . . . . . . 100
Convex Mirrors . . . . . . . . . . . . . . . . . . 43
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 320
Engine Temperature Gauge . . .116
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 124
Cooling System . . . . . . . . . . . . . . . . . 319 Engine Messages . . . . . . . . . . . . 139
Courtesy Lamps . . . . . . . . . . . . . . . . 160
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 402
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Coverage Explanations . . . . . . . . . 213
Cruise Control . . . . . . . . . . . . . . . . . . 275 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Messages . . . . . . . . . . . . . . . . . . . . 137
Cruise Control, Adaptive . . . . . . . . 277
Cupholders . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . 398 Offices . . . . . . . . . . . . . . . . . . . . . . . . 398
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 398 Customer Information
Service Publications
Ordering Information . . . . . . . . 405
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 396
D
Damage Repair, Collision . . . . . . . 403
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 408
Database CoverageExplanations . . . . . . . . . . . . . . . . . . 213
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 157
Defensive Driving . . . . . . . . . . . . . . . 249
Delayed Locking . . . . . . . . . . . . . . . . . 34
Destination . . . . . . . . . . . . . . . . . . . . . 196
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 414
Distracted Driving . . . . . . . . . . . . . . . 249
Dome Lamps . . . . . . . . . . . . . . . . . . . 160
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 128
Ajar Messages . . . . . . . . . . . . . . . 138
Delayed Locking . . . . . . . . . . . . . . . . 34
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Locks . . . . . . . . . . . . . . . . . . . . 34
Drive Belt Routing, Engine . . . . . . 395
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Index 423
Drive SystemsAll-Wheel Drive . . . . . . . . . . 270, 328
Driver Assistance Systems . . . . . 284
Driver Behavior . . . . . . . . . . . . . . . . . 248
Driver Information Center (DIC) . . . . . . . . . . . . . 128, 131
Driving
Assistance Systems . . . . . . . . . . 289
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 301
Defensive . . . . . . . . . . . . . . . . . . . . . 249
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 250
Environment . . . . . . . . . . . . . . . . . . 248
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 253
If the Vehicle is Stuck . . . . . . . . . 255
Loss of Control . . . . . . . . . . . . . . . 251
Off-Road Recovery . . . . . . . . . . . 251
Vehicle Load Limits . . . . . . . . . . . 255
Wet Roads . . . . . . . . . . . . . . . . . . . 252
Winter . . . . . . . . . . . . . . . . . . . . . . . . 253
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 240E
Electric Parking Brake . . . . . . . . . . 271
Electric Parking Brake Light . . . . 122
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 308
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 334
Fuses and Circuit Breakers . . . 333
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 336
Overload . . . . . . . . . . . . . . . . . . . . . 333
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 337
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . .411
Engine Air Cleaner/Filter . . . . . . . . . . . . . 318
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . .119
Compartment Overview . . . . . . . 313
Coolant . . . . . . . . . . . . . . . . . . . . . . . 320
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .116
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 124
Cooling System . . . . . . . . . . . . . . . 319
Cooling System Messages . . . 139 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . 395
Exhaust . . . . . . . . . . . . . . . . . . . . . . 266
Heater . . . . . . . . . . . . . . . . . . . . . . . . 263
Oil Life System . . . . . . . . . . . . . . . 316
Oil Messages . . . . . . . . . . . . . . . . . 139
Oil Pressure Light . . . . . . . . . . . . 125
Overheating . . . . . . . . . . . . . . . . . . 323
Power Messages . . . . . . . . . . . . . 140
Running While Parked . . . . . . . . 266
Starting . . . . . . . . . . . . . . . . . . . . . . . 261
Entry Lighting . . . . . . . . . . . . . . . . . . . 161
Equipment, Towing . . . . . . . . . . . . . 307
Event Data Recorders . . . . . . . . . . 408
Exit Lighting . . . . . . . . . . . . . . . . . . . . 162
Extender, Safety Belt . . . . . . . . . . . . 64
Exterior Lamp Controls . . . . . . . . . 155
Exterior Lamps Off Reminder . . . 157
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 162
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 318
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 157
Flashers, Hazard Warning . . . . . . 159
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 357
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424 Index
Flat Tire (cont'd)Changing . . . . . . . . . . . . . . . . . . . . . 359
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 379
Fluid Automatic Transmission . . . . . . 317
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 325
Washer . . . . . . . . . . . . . . . . . . . . . . . 324
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 160
Folding Mirrors . . . . . . . . . . . . . . . . . . 44
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 290
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 406
Front Automatic Braking
(FAB) System . . . . . . . . . . . . . . . . . 292
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Front Seats
Heated and Cooled . . . . . . . . . . . . . 55
Front Storage . . . . . . . . . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Additives . . . . . . . . . . . . . . . . . . . . . 299
Economy Driving . . . . . . . . . . . . . . . 24
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 301
Filling the Tank . . . . . . . . . . . . . . . 299
Foreign Countries . . . . . . . . . . . . 299
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .115 Fuel (cont'd)
Low Fuel Warning Light . . . . . . . 126
Requirements, California . . . . . 299
System Messages . . . . . . . . . . . . 140
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 334
Fuses and Circuit Breakers . . . 333
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 336
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 337
G
Garage Door Opener . . . . . . . . . . . 151Programming . . . . . . . . . . . . . . . . . 151
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .116
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Odometer . . . . . . . . . . . . . . . . . . . . . .114
Speedometer . . . . . . . . . . . . . . . . . .114
Tachometer . . . . . . . . . . . . . . . . . . . .114
Trip Odometer . . . . . . . . . . . . . . . . .114
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .110
General Information Service and Maintenance . . . . . 381
Towing . . . . . . . . . . . . . . . . . . . . . . . . 301 General Information (cont'd)
Vehicle Care . . . . . . . . . . . . . . . . . . 310
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . 211
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 97
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 399
Guidance Problems with the Route . . . . . . 212
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 331
Hazard Warning Flashers . . . . . . . 159
HD Radio Technology . . . . . . . . . . 173
Head Restraints . . . . . . . . . . . . . . . . . 50
Head-up Display . . . . . . . . . . . . . . . . 133
Headlamp Leveling Control . . . . . 158
HeadlampsAdaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . 158
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 331
Automatic . . . . . . . . . . . . . . . . . . . . . 157
Bulb Replacement . . . . . . . . . . . . 331
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 157
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 331
High-Beam On Light . . . . . . . . . . 126