Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
248 Vehicle Care
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching.
3. Set the parking brake firmly and put the shift lever in
P (Park) with an automatic
transmission, or Neutral with a
manual transmission.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting. 4. Turn the ignition to LOCK/OFF.
Turn off all lights and
accessories in both vehicles,
except the hazard warning
flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
(Continued)
Warning (Continued)
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red positive (+) cable to the
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the
positive (+) terminal of the good
battery.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
252 Vehicle Care
5. Remove the key from theignition.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Towing the Vehicle from
the Rear
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0272.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 265
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care 0252.
. Check restraint system
components. See Safety System
Check 058.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0252. .
Check starter switch. See Starter
Switch Check 0208.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function
Check 0208.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0208.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism
Check 0209. .
Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
. Inspect sunroof track and seal,
if equipped. See Sunroof039.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
OnStar 293
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
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298 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
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302 OnStar
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar—such as hills,
tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 288 information regarding part
4.6.2 of the IFT NOM
121-SCT1-2009.
This service is provided through a
public telecommunications network
duly authorized in Mexican
Republic.
OnStar.com.mx
The website provides access to
account information, allows
management of the OnStar
subscription, and enables viewing of
videos of each service. Get
subscription plan pricing and sign
up for OnStar Vehicle Diagnostics.
Click on the “My Account” tab on the home page. The website navigation
and services provided may vary by
country.
OnStar Personal Identification
Number (NIP)
A NIP is needed to access some
OnStar services, like Remote Door
Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the NIP the first time when
speaking with an Advisor. To
change the OnStar NIP, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English
and Spanish.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignitions cycle. If the
vehicle cannot be started for
five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels, and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
310 Index
Automatic (cont'd)Headlamp System . . . . . . . . . . . . 128
Transmission . . . . . . . . . . . . . . . . . 164
Transmission Fluid . . . . . . . . . . . 198
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 165
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 208
B
BatteryPower Protection . . . . . . . . . . . . . 132
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . .116
Battery - North America . . . . 207, 246
Blade Replacement, Wiper . . . . . 209
Brake System Warning Light . . . . . . . . 108
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Antilock . . . . . . . . . . . . . . . . . . . . . . . 167
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 168
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Parking . . . . . . . . . . . . . . . . . . . . . . . 167
System Messages . . . . . . . . . . . . .117
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 146
Break-In, New Vehicle . . . . . . . . . . 155
Bulb Replacement . . . . . . . . . . . . . . 214 Halogen Bulbs . . . . . . . . . . . . . . . . .211
Headlamp Aiming . . . . . . . . . . . . . .211 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . .211
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate Lamps . . . . . . . . . 213
Buying New Tires . . . . . . . . . . . . . . . 235
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 97
California Fuel Requirements . . . . . . . . . . . 183
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 188
California Proposition
65 Warning . . . . . . . . . .188, 207, 246
Camera Rear Vision (RVC) . . . . . . . . . . . . 173
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 276
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 163
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 32
Winter Driving . . . . . . . . . . . . . . . . 149
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Management System . . . . . . . . . . . 91 Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 240
Charging System Light . . . . . . . . . 106
Check
Ignition Transmission Lock . . . 208
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 106
Child Restraints Infants and Young Children . . . . . 72
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . 71
Securing . . . . . . . . . . . . . . . . . . . . 83, 85
Systems . . . . . . . . . . . . . . . . . . . . . . . . 75
Circuit Breakers . . . . . . . . . . . . . . . . 215
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 257
Climate Control Systems . . . . . . . 134 Air Conditioning . . . . . . . . . . . . . . 134
Dual Automatic . . . . . . . . . . . . . . . 137
Heating . . . . . . . . . . . . . . . . . . . . . . . 134
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . 101
Collision Damage Repair . . . . . . . 285
Compact Spare Tire . . . . . . . . . . . . 245
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Index 313
G
GaugesEngine CoolantTemperature . . . . . . . . . . . . . . . . 103
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Odometer . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . 102
Tachometer . . . . . . . . . . . . . . . . . . . 102
Trip Odometer . . . . . . . . . . . . . . . . 102
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 100
General Information Service and Maintenance . . . . . 262
Towing . . . . . . . . . . . . . . . . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . 188
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 281
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 211
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 42
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . .211
Automatic . . . . . . . . . . . . . . . . . . . . . 128
Bulb Replacement . . . . . . . . . . . . .211
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 127 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
High-Beam On Light . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Lamps On Reminder . . . . . . . . . .112
Heated Steering Wheel . . . . . . . . . . . . . . . . . 95
Heated Front Seats . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 158
Heating and Air Conditioning . . . 134
High-Beam On Light . . . . . . . . . . . . 112
Hill and Mountain Roads . . . . . . . . 148
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 54
I
Ignition Positions . . . . . . . . . . . . . . . 155
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 208
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 34
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . .110
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 72 Infotainment . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . 291
Instrument Cluster . . . . . . . . . . . . . . 101
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . 89
Interior Rearview Mirrors . . . . . . . . . 37
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 246
K
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 223
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 130
Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exterior Controls . . . . . . . . . . . . . . 126
Front Fog . . . . . . . . . . . . . . . . . . . . . 129
Headlamps, Front TurnSignal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate . . . . . . . . . . . . . . . . . 213
Malfunction Indicator . . . . . . . . . 106