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Service and Maintenance 271
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire. .
Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care 0257 and
Exterior Care 0252.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment. Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
.
Signs of damage include
scratches, cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
. Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 287
If the airbag has inflated, seeWhat
Will You See after an Airbag
Inflates? 064.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember, if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
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Index 313
G
GaugesEngine CoolantTemperature . . . . . . . . . . . . . . . . 103
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Odometer . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . 102
Tachometer . . . . . . . . . . . . . . . . . . . 102
Trip Odometer . . . . . . . . . . . . . . . . 102
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 100
General Information Service and Maintenance . . . . . 262
Towing . . . . . . . . . . . . . . . . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . 188
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 281
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 211
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 42
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . .211
Automatic . . . . . . . . . . . . . . . . . . . . . 128
Bulb Replacement . . . . . . . . . . . . .211
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 127 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
High-Beam On Light . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Lamps On Reminder . . . . . . . . . .112
Heated Steering Wheel . . . . . . . . . . . . . . . . . 95
Heated Front Seats . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 158
Heating and Air Conditioning . . . 134
High-Beam On Light . . . . . . . . . . . . 112
Hill and Mountain Roads . . . . . . . . 148
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 54
I
Ignition Positions . . . . . . . . . . . . . . . 155
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 208
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 34
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . .110
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 72 Infotainment . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . 291
Instrument Cluster . . . . . . . . . . . . . . 101
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . 89
Interior Rearview Mirrors . . . . . . . . . 37
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 246
K
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 223
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 130
Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exterior Controls . . . . . . . . . . . . . . 126
Front Fog . . . . . . . . . . . . . . . . . . . . . 129
Headlamps, Front TurnSignal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate . . . . . . . . . . . . . . . . . 213
Malfunction Indicator . . . . . . . . . 106
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314 Index
Lamps (cont'd)On Reminder . . . . . . . . . . . . . . . . . .112
Reading . . . . . . . . . . . . . . . . . . . . . . 131
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 180
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 83
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 77
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 131
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Illumination Control . . . . . . . . . . . 130
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Airbag Readiness . . . . . . . . . . . . . 104
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 109
Brake System Warning . . . . . . . 108
Charging System . . . . . . . . . . . . . 106
Cruise Control . . . . . . . . . . . . . . . . .113
Engine Oil Pressure . . . . . . . . . . . 111
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
Front Fog Lamp . . . . . . . . . . . . . . .112 Lights (cont'd)
High-Beam On . . . . . . . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Immobilizer . . . . . . . . . . . . . . . . . . . .112
Lane Departure Warning . . . . . . 109
Low Fuel Warning . . . . . . . . . . . . .112
Safety Belt Reminders . . . . . . . . 104
StabiliTrak
®OFF . . . . . . . . . . . . . .110
Tire Pressure . . . . . . . . . . . . . . . . . . 111
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . .110
Traction Off . . . . . . . . . . . . . . . . . . . .110
Warning, Power Steering . . . . . 109
Locks
Automatic Door . . . . . . . . . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . . 31
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lockout Protection . . . . . . . . . . . . . . 31
Power Door . . . . . . . . . . . . . . . . . . . . . 31
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loss of Control . . . . . . . . . . . . . . . . . 147
Low Fuel Warning Light . . . . . . . . . 112
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 44 Front Seats . . . . . . . . . . . . . . . . . . . . . 44
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 274
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 269
Maintenance Schedule . . . . . . . . . 263 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 272
Malfunction Indicator Lamp . . . . . 106
Manual Mode . . . . . . . . . . . . . . . . . . . 165
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 45
Messages Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .116
Brake System . . . . . . . . . . . . . . . . .117
Door Ajar . . . . . . . . . . . . . . . . . . . . . .117
Engine Cooling System . . . . . . . .117
Engine Oil . . . . . . . . . . . . . . . . . . . . .117
Engine Power . . . . . . . . . . . . . . . . .118
Fuel System . . . . . . . . . . . . . . . . . . .118
Object Detection System . . . . . .118
Ride Control System . . . . . . . . . . .119
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Transmission . . . . . . . . . . . . . . . . . 120
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .116
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Index 315
MirrorsAutomatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 37
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 35
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Rearview . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Tilt in Reverse . . . . . . . . . . . . . . . . . . 36
Mirrors, Interior Rearview . . . . . . . . 37
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 229
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 293
Net, Convenience . . . . . . . . . . . . . . . 92
New Vehicle Break-In . . . . . . . . . . . 155
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 118
Odometer . . . . . . . . . . . . . . . . . . . . . . . 102 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 147
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 195
Engine Oil Life System . . . . . . . 197 Oil (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . .117
Pressure Light . . . . . . . . . . . . . . . . . 111
Older Children, Restraints . . . . . . . 71
Online Owner Center . . . . . . . . . . . 281
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 290
OnStar
®Additional
Information . . . . . . . . . . . . . . . 296, 301
OnStar
®Connections . . . . . . . . . . . 294
OnStar®Diagnostics . . . . . . . . . . . . 296
OnStar®Emergency . . . . . . . . . . . . 293
OnStar®Navigation . . . . . . . . . . . . . 293
OnStar®Overview . . . . . . . . . . . . . . 292
OnStar®Security . . . . . . . . . . . . . . . 293
Ordering Service Publications . . . . . . . . . . 287
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 203
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 160
Shifting Out of . . . . . . . . . . . . . . . . 161
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 167
Brake and P (Park)Mechanism Check . . . . . . . . . . 209 Parking (cont'd)
Over Things That Burn . . . . . . . 162
Parking Assist . . . . . . . . . . . . . . . . . . 175
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 105
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Passenger Sensing System . . . . . 65
Perchlorate Materials Requirements, California . . . . . . 188
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 121
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 132
Retained Accessory (RAP) . . . 160
Seat Adjustment . . . . . . . . . . . . . . . . 44
Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pregnancy, Using Safety Belts . . . 57
Privacy
Vehicle Data Recording . . . . . . . 289
Program Courtesy Transportation . . . . . . 284
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Index 317
Securing Child Restraints . . . . 83, 85
SecurityOnStar
®. . . . . . . . . . . . . . . . . . . . . . 293
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 33
Service Accessories and
Modifications . . . . . . . . . . . . . . . . 189
Climate Control System . . . . . . . 134
Doing Your Own Work . . . . . . . . 189
Engine Soon Light . . . . . . . . . . . . 106
Maintenance Records . . . . . . . . 274
Maintenance, General Information . . . . . . . . . . . . . . . . . . 262
Parts Identification Label . . . . . 275
Publications Ordering Information . . . . . . . . . . . . . . . . . . 287
Scheduling Appointments . . . . . 284
Services Special Application . . . . . . . . . . . 269
Servicing the Airbag . . . . . . . . . . . . . 69
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 208
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 160
Out of Park . . . . . . . . . . . . . . . . . . . 161
Side Blind Zone Alert (SBZA) . . . 178 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 129
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 245
Special Application Services . . . . 269
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 276
Speedometer . . . . . . . . . . . . . . . . . . . 102
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . .110
Start Vehicle, Remote . . . . . . . . . . . 29
Starter Switch Check . . . . . . . . . . . 208
Starting the Engine . . . . . . . . . . . . . 157
Steering . . . . . . . . . . . . . . . . . . . . . . . . 146
Heated Wheel . . . . . . . . . . . . . . . . . . 95
Power, Warning Lights . . . . . . . . 109
Wheel Adjustment . . . . . . . . . . . . . . 95
Wheel Controls . . . . . . . . . . . . . . . . . 95
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 91
Cargo Management System . . . . 91
Center Console . . . . . . . . . . . . . . . . . 91
Convenience Net . . . . . . . . . . . . . . . 92
Glove Box . . . . . . . . . . . . . . . . . . . . . . 89
Instrument Panel . . . . . . . . . . . . . . . 89
Roof Rack System . . . . . . . . . . . . . . 93
Sunglasses . . . . . . . . . . . . . . . . . . . . . 90
Underseat . . . . . . . . . . . . . . . . . . . . . . 90 Storage Compartments . . . . . . . . . . 89
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 150
Summer Tires . . . . . . . . . . . . . . . . . . 223
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Sunglass Storage . . . . . . . . . . . . . . . . 90
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 177
Infotainment . . . . . . . . . . . . . 133, 291
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 93
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 102
Text Telephone (TTY) Users . . . . 280
Theft-Deterrent Systems . . . . . . . . . 35
Immobilizer . . . . . . . . . . . . . . . . . . . . . 34
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 All-Season . . . . . . . . . . . . . . . . . . . . 222
Buying New Tires . . . . . . . . . . . . . 235
Chains . . . . . . . . . . . . . . . . . . . . . . . . 240
Changing . . . . . . . . . . . . . . . . . . . . . 241
Compact Spare . . . . . . . . . . . . . . . 245
Designations . . . . . . . . . . . . . . . . . 225
Different Size . . . . . . . . . . . . . . . . . 237
If a Tire Goes Flat . . . . . . . . . . . . 240
Inspection . . . . . . . . . . . . . . . . . . . . 233