2016 BUICK ENCORE maintenance

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
274 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Customer Information 281
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History) : View and
print dealer-recorded service
records and self-enter other service
records.
D(Preferred Dealer
Information) : Select a dealer and
view locations, maps, phone
numbers, and hours.
r(Warranty Tracking
Information) : Track your vehicle’s
warranty information.
J(Recall Information) : View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0275.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F(Live Chat Support) : Chat with
online help representatives.
See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section. .
Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the Buick-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 287
If the airbag has inflated, seeWhat
Will You See after an Airbag
Inflates? 064.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember, if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
296 OnStar
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. The Proactive Alerts
feature (if available) can help predict
and alert of potential upcoming
maintenance issues with select
components on the vehicle, before
they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.

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Index 309
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 189
Accessory Power . . . . . . . . . . . . . . . 160
Add-On Electrical Equipment . . . 186
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . 296, 301
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 269
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 44
Air Cleaner/Filter, Engine . . . . . . . 198
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 141
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 141
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 141
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 63
Passenger Sensing System . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 63
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 61
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 69
Passenger Status Indicator . . . 105
Readiness Light . . . . . . . . . . . . . . 104
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . 59
Alarm Vehicle Security . . . . . . . . . . . . . . . . 33
Alert Side Blind Zone (SBZA) . . . . . . 178
All-Season Tires . . . . . . . . . . . . . . . . 222
All-Wheel Drive . . . . . . . . . . . . 166, 208
Antilock Brake System (ABS) . . . 167 Warning Light . . . . . . . . . . . . . . . . . 109
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 252
Interior . . . . . . . . . . . . . . . . . . . . . . . . 257
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 47
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 52
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 282
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 31

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Index 313
G
GaugesEngine CoolantTemperature . . . . . . . . . . . . . . . . 103
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Odometer . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . 102
Tachometer . . . . . . . . . . . . . . . . . . . 102
Trip Odometer . . . . . . . . . . . . . . . . 102
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 100
General Information Service and Maintenance . . . . . 262
Towing . . . . . . . . . . . . . . . . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . 188
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 281
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 211
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 42
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . .211
Automatic . . . . . . . . . . . . . . . . . . . . . 128
Bulb Replacement . . . . . . . . . . . . .211
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 127 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
High-Beam On Light . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Lamps On Reminder . . . . . . . . . .112
Heated Steering Wheel . . . . . . . . . . . . . . . . . 95
Heated Front Seats . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 158
Heating and Air Conditioning . . . 134
High-Beam On Light . . . . . . . . . . . . 112
Hill and Mountain Roads . . . . . . . . 148
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 54
I
Ignition Positions . . . . . . . . . . . . . . . 155
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 208
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 34
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . .110
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 72 Infotainment . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . 291
Instrument Cluster . . . . . . . . . . . . . . 101
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . 89
Interior Rearview Mirrors . . . . . . . . . 37
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 246
K
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 223
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 130
Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exterior Controls . . . . . . . . . . . . . . 126
Front Fog . . . . . . . . . . . . . . . . . . . . . 129
Headlamps, Front TurnSignal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate . . . . . . . . . . . . . . . . . 213
Malfunction Indicator . . . . . . . . . 106

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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314 Index
Lamps (cont'd)On Reminder . . . . . . . . . . . . . . . . . .112
Reading . . . . . . . . . . . . . . . . . . . . . . 131
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 180
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 83
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 77
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 131
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Illumination Control . . . . . . . . . . . 130
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Airbag Readiness . . . . . . . . . . . . . 104
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 109
Brake System Warning . . . . . . . 108
Charging System . . . . . . . . . . . . . 106
Cruise Control . . . . . . . . . . . . . . . . .113
Engine Oil Pressure . . . . . . . . . . . 111
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
Front Fog Lamp . . . . . . . . . . . . . . .112 Lights (cont'd)
High-Beam On . . . . . . . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Immobilizer . . . . . . . . . . . . . . . . . . . .112
Lane Departure Warning . . . . . . 109
Low Fuel Warning . . . . . . . . . . . . .112
Safety Belt Reminders . . . . . . . . 104
StabiliTrak
®OFF . . . . . . . . . . . . . .110
Tire Pressure . . . . . . . . . . . . . . . . . . 111
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . .110
Traction Off . . . . . . . . . . . . . . . . . . . .110
Warning, Power Steering . . . . . 109
Locks
Automatic Door . . . . . . . . . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . . 31
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lockout Protection . . . . . . . . . . . . . . 31
Power Door . . . . . . . . . . . . . . . . . . . . . 31
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loss of Control . . . . . . . . . . . . . . . . . 147
Low Fuel Warning Light . . . . . . . . . 112
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 44 Front Seats . . . . . . . . . . . . . . . . . . . . . 44
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 274
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 269
Maintenance Schedule . . . . . . . . . 263 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 272
Malfunction Indicator Lamp . . . . . 106
Manual Mode . . . . . . . . . . . . . . . . . . . 165
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 45
Messages Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .116
Brake System . . . . . . . . . . . . . . . . .117
Door Ajar . . . . . . . . . . . . . . . . . . . . . .117
Engine Cooling System . . . . . . . .117
Engine Oil . . . . . . . . . . . . . . . . . . . . .117
Engine Power . . . . . . . . . . . . . . . . .118
Fuel System . . . . . . . . . . . . . . . . . . .118
Object Detection System . . . . . .118
Ride Control System . . . . . . . . . . .119
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Transmission . . . . . . . . . . . . . . . . . 120
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .116

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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316 Index
Proposition65 Warning,
California . . . . . . . . . . . .188, 207, 246
R
Radio Frequency Statement . . . . 288
Reading Lamps . . . . . . . . . . . . . . . . . 131
Rear Seat Armrest . . . . . . . . . . . . . . . 52
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 49
Rear Vision Camera (RVC) . . . . . 173
Rear Window Washer/Wiper . . . . . 97
Rearview Mirrors . . . . . . . . . . . . . . . . 37
Automatic Dimming . . . . . . . . . . . . . 37
Reclining Seatbacks . . . . . . . . . . . . . 44
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 272
Records
Maintenance . . . . . . . . . . . . . . . . . . 274
Recreational Vehicle Towing . . . . 250
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 281
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . . . 29
Replacement Bulbs . . . . . . . . . . . . . 214
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . 273
Replacing Airbag System . . . . . . . . 70 Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 83
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 58
Reporting Safety Defects Canadian Government . . . . . . . . 289
General Motors . . . . . . . . . . . . . . . 289
U.S. Government . . . . . . . . . . . . . 288
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 76
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 160
Reverse Tilt Mirrors . . . . . . . . . . . . . . 36
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . .119
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 147
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 282
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 39
Roof Rack System . . . . . . . . . . . . . . . 93
Rotation, Tires . . . . . . . . . . . . . . . . . . 234
Routing, Engine Drive Belt . . . . . . 277
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 163
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 53Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Extender . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 54
Lap-Shoulder Belt . . . . . . . . . . . . . . 55
Reminders . . . . . . . . . . . . . . . . . . . . 104
Replacing after a Crash . . . . . . . . 58
Use During Pregnancy . . . . . . . . . . 57
Safety Defects Reporting Canadian Government . . . . . . . . 289
General Motors . . . . . . . . . . . . . . . 289
U.S. Government . . . . . . . . . . . . . 288
Safety Locks . . . . . . . . . . . . . . . . . . . . . 32
Safety System Check . . . . . . . . . . . . 58
Scheduling Appointments . . . . . . . 284
Seats Adjustment, Front . . . . . . . . . . . . . . . 43
Folding Seatback . . . . . . . . . . . . . . . 48
Head Restraints . . . . . . . . . . . . . . . . 42
Heated Front . . . . . . . . . . . . . . . . . . . 47
Lumbar Adjustment, Front . . . . . . 44
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Adjustment, Front . . . . . . . 44
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . 44
Underseat Storage . . . . . . . . . . . . . 90