2016 BUICK ENCORE battery

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Vehicle Care 249
7. Connect one end of the blacknegative (–) cable to the
negative (–) terminal of the
good battery.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point for
the discharged battery.
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck. If
a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
270 Service and Maintenance
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.
Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
. Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0272 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled. Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
Customer Information 283
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
292 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 292
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 293
Security . . . . . . . . . . . . . . . . . . . . . . 293
Navigation . . . . . . . . . . . . . . . . . . . . 293
Connections . . . . . . . . . . . . . . . . . . 294
Diagnostics . . . . . . . . . . . . . . . . . . . 296
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 296
OnStar Additional Information . . . . . . . . . . . . . . . . . . 301
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar ’s Terms &Conditions and Privacy Statement
for more details including system
limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
OnStar 293
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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298 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
OnStar 303
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few kilometers into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0186. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The responsible of the treatment of
your personnel data will be OnStar
de México, S. de R.L. de C.V., with
head office at Ejército Nacional No.
843, Colonia Granada, Delegación
Miguel Hidalgo, zip code 11520,
Federal District, Mexico. The
personal data we may collect
includes: your name, address,
email address, telephone number

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
310 Index
Automatic (cont'd)Headlamp System . . . . . . . . . . . . 128
Transmission . . . . . . . . . . . . . . . . . 164
Transmission Fluid . . . . . . . . . . . 198
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 165
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 208
B
BatteryPower Protection . . . . . . . . . . . . . 132
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . .116
Battery - North America . . . . 207, 246
Blade Replacement, Wiper . . . . . 209
Brake System Warning Light . . . . . . . . 108
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Antilock . . . . . . . . . . . . . . . . . . . . . . . 167
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 168
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Parking . . . . . . . . . . . . . . . . . . . . . . . 167
System Messages . . . . . . . . . . . . .117
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 146
Break-In, New Vehicle . . . . . . . . . . 155
Bulb Replacement . . . . . . . . . . . . . . 214 Halogen Bulbs . . . . . . . . . . . . . . . . .211
Headlamp Aiming . . . . . . . . . . . . . .211 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . .211
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate Lamps . . . . . . . . . 213
Buying New Tires . . . . . . . . . . . . . . . 235
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 97
California Fuel Requirements . . . . . . . . . . . 183
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 188
California Proposition
65 Warning . . . . . . . . . .188, 207, 246
Camera Rear Vision (RVC) . . . . . . . . . . . . 173
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 276
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 163
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 32
Winter Driving . . . . . . . . . . . . . . . . 149
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Management System . . . . . . . . . . . 91 Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 240
Charging System Light . . . . . . . . . 106
Check
Ignition Transmission Lock . . . 208
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 106
Child Restraints Infants and Young Children . . . . . 72
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . 71
Securing . . . . . . . . . . . . . . . . . . . . 83, 85
Systems . . . . . . . . . . . . . . . . . . . . . . . . 75
Circuit Breakers . . . . . . . . . . . . . . . . 215
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 257
Climate Control Systems . . . . . . . 134 Air Conditioning . . . . . . . . . . . . . . 134
Dual Automatic . . . . . . . . . . . . . . . 137
Heating . . . . . . . . . . . . . . . . . . . . . . . 134
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . 101
Collision Damage Repair . . . . . . . 285
Compact Spare Tire . . . . . . . . . . . . 245