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Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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274 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
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Customer Information 281
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History) : View and
print dealer-recorded service
records and self-enter other service
records.
D(Preferred Dealer
Information) : Select a dealer and
view locations, maps, phone
numbers, and hours.
r(Warranty Tracking
Information) : Track your vehicle’s
warranty information.
J(Recall Information) : View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0275.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F(Live Chat Support) : Chat with
online help representatives.
See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section. .
Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the Buick-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
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Customer Information 287
If the airbag has inflated, seeWhat
Will You See after an Airbag
Inflates? 064.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember, if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
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314 Index
Lamps (cont'd)On Reminder . . . . . . . . . . . . . . . . . .112
Reading . . . . . . . . . . . . . . . . . . . . . . 131
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 180
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 83
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 77
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 131
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Illumination Control . . . . . . . . . . . 130
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Airbag Readiness . . . . . . . . . . . . . 104
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 109
Brake System Warning . . . . . . . 108
Charging System . . . . . . . . . . . . . 106
Cruise Control . . . . . . . . . . . . . . . . .113
Engine Oil Pressure . . . . . . . . . . . 111
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
Front Fog Lamp . . . . . . . . . . . . . . .112 Lights (cont'd)
High-Beam On . . . . . . . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Immobilizer . . . . . . . . . . . . . . . . . . . .112
Lane Departure Warning . . . . . . 109
Low Fuel Warning . . . . . . . . . . . . .112
Safety Belt Reminders . . . . . . . . 104
StabiliTrak
®OFF . . . . . . . . . . . . . .110
Tire Pressure . . . . . . . . . . . . . . . . . . 111
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . .110
Traction Off . . . . . . . . . . . . . . . . . . . .110
Warning, Power Steering . . . . . 109
Locks
Automatic Door . . . . . . . . . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . . 31
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lockout Protection . . . . . . . . . . . . . . 31
Power Door . . . . . . . . . . . . . . . . . . . . . 31
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loss of Control . . . . . . . . . . . . . . . . . 147
Low Fuel Warning Light . . . . . . . . . 112
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 44 Front Seats . . . . . . . . . . . . . . . . . . . . . 44
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 274
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 269
Maintenance Schedule . . . . . . . . . 263 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 272
Malfunction Indicator Lamp . . . . . 106
Manual Mode . . . . . . . . . . . . . . . . . . . 165
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 45
Messages Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .116
Brake System . . . . . . . . . . . . . . . . .117
Door Ajar . . . . . . . . . . . . . . . . . . . . . .117
Engine Cooling System . . . . . . . .117
Engine Oil . . . . . . . . . . . . . . . . . . . . .117
Engine Power . . . . . . . . . . . . . . . . .118
Fuel System . . . . . . . . . . . . . . . . . . .118
Object Detection System . . . . . .118
Ride Control System . . . . . . . . . . .119
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Transmission . . . . . . . . . . . . . . . . . 120
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .116
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