Buick Cascada Owner Manual (GMNA-Localizing-U.S-9186636) - 2016 - crc -
3/9/16
Customer Information 351
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
Buick Cascada Owner Manual (GMNA-Localizing-U.S-9186636) - 2016 - crc -
3/9/16
352 Customer Information
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area. Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
Buick Cascada Owner Manual (GMNA-Localizing-U.S-9186636) - 2016 - crc -
3/9/16
Customer Information 353
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the properequipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
Buick Cascada Owner Manual (GMNA-Localizing-U.S-9186636) - 2016 - crc -
3/9/16
Customer Information 357
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Company. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Buick Cascada Owner Manual (GMNA-Localizing-U.S-9186636) - 2016 - crc -
3/9/16
OnStar 363
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices. OnStar Subscribers can access the
following services from a mobile
device:
.
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide special
offers from restaurants and retailers
on your route, help locate hotels,
or book a room.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Buick Cascada Owner Manual (GMNA-Localizing-U.S-9186636) - 2016 - crc -
3/9/16
Index 371
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 350
Assistance Systems for Parking and Backing . . . . . . . . . . 243
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 164
Audio Players
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 28
Headlamp System . . . . . . . . . . . . 121
Transmission . . . . . . . . . . . . . . . . . 233
Transmission Fluid . . . . . . . . . . . 263
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 234
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 272
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 164
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . 155
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 125
Load Management . . . . . . . . . . . . 124 Battery (cont'd)
Power Protection . . . . . . . . . . . . . 125
Battery - North America . . . . 271, 315
Blade Replacement, Wiper . . . . . 273
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . 197
Bluetooth Audio . . . . . . . . . . . . . . . . 164
Brake System Warning Light . . . . . . . . 104
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Antilock . . . . . . . . . . . . . . . . . . . . . . . 236
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 238
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Parking . . . . . . . . . . . . . . . . . . . . . . . 236
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 218
Break-In, New Vehicle . . . . . . . . . . 226
Bulb Replacement . . . . . . . . . . . . . . 281
Back-up Lamps . . . . . . . . . . . . . . . 279
Fog Lamps . . . . . . . . . . . . . . . . . . . 276
Front Turn Signal Lamps . . . . . 276
Headlamp Aiming . . . . . . . . . . . . . 274
Headlamps . . . . . . . . . . . . . . . . . . . 275
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 275
License Plate Lamps . . . . . . . . . 280
Side Turn Signal Lamps . . . . . . 278
Sidemarker Lamps . . . . . . . . . . . 277
Buying New Tires . . . . . . . . . . . . . . . 302
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 95
California Fuel Requirements . . . . . . . . . . . 249
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 255
California Proposition
65 Warning . . . . . . . . . .255, 271, 315
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 344
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 232
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Winter Driving . . . . . . . . . . . . . . . . 221
Caution, Danger, and Warning . . . . 2
CD Player . . . . . . . . . . . . . . . . . . . . . . 155
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 307
Charging System Light . . . . . . . . . 102
Check Ignition Transmission Lock . . . 273
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 102
Child Restraints Infants and Young Children . . . . . 71
Buick Cascada Owner Manual (GMNA-Localizing-U.S-9186636) - 2016 - crc -
3/9/16
372 Index
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 76
Older Children . . . . . . . . . . . . . . . . . . 69
Securing . . . . . . . . . . . . . . . . . . . . 83, 86
Systems . . . . . . . . . . . . . . . . . . . . . . . . 73
Circuit Breakers . . . . . . . . . . . . . . . . 282
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 321
Interior Care . . . . . . . . . . . . . . . . . . 326
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 212
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Cluster, Instrument . . . . . . . . . . . . . . 98
Collision Damage Repair . . . . . . . 353
Compact Spare Tire . . . . . . . . . . . . 314
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 95
Configure Menu . . . . . . . . . . . . . . . . 183
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 362
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 239
Control of a Vehicle . . . . . . . . . . . . . 218
Controls Steering Wheel . . . . . . . . . . . . . . . 130 Convertible Top . . . . . . . . . . . . . . . . . . 37
Roll Bars . . . . . . . . . . . . . . . . . . . . . . . 63
Convex Mirrors . . . . . . . . . . . . . . . . . . 33
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 265
Engine Temperature Gauge . . 100
Cooling System . . . . . . . . . . . . . . . . . 264
Courtesy Lamps . . . . . . . . . . . . . . . . 123
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 352
Coverage Explanations . . . . . . . . . 191
Cruise Control . . . . . . . . . . . . . . . . . . 241
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Customer Assistance . . . . . . . . . . . 348 Offices . . . . . . . . . . . . . . . . . . . . . . . . 348
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 348
Customer Information Service PublicationsOrdering Information . . . . . . . . 355
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 346
D
Damage Repair, Collision . . . . . . . 353
Danger, Warning, and Caution . . . . 2
Data Recorders, Event . . . . . . . . . 358
Database CoverageExplanations . . . . . . . . . . . . . . . . . . 191 Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 120
Defensive Driving . . . . . . . . . . . . . . . 217
Delayed Locking . . . . . . . . . . . . . . . . . 28
Destination . . . . . . . . . . . . . . . . . . . . . 172
Destination Download OnStar
®. . . . . . . . . . . . . . . . . . . . . . 182
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 164
USB . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 364
Distracted Driving . . . . . . . . . . . . . . . 217
Dome Lamps . . . . . . . . . . . . . . . . . . . 123
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 109
Delayed Locking . . . . . . . . . . . . . . . . 28
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Locks . . . . . . . . . . . . . . . . . . . . 28
Drive Belt Routing, Engine . . . . . . 345
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 110
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 217
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 217
For Better Fuel Economy . . . . . . . 19
Hill and Mountain Roads . . . . . . 221
If the Vehicle is Stuck . . . . . . . . . 223
Buick Cascada Owner Manual (GMNA-Localizing-U.S-9186636) - 2016 - crc -
3/9/16
Index 373
Driving (cont'd)Loss of Control . . . . . . . . . . . . . . . 219
Off-Road Recovery . . . . . . . . . . . 219
Vehicle Load Limits . . . . . . . . . . . 223
Wet Roads . . . . . . . . . . . . . . . . . . . 220
Winter . . . . . . . . . . . . . . . . . . . . . . . . 221
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 212
E
Electric Parking Brake Light . . . . 105
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 252
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 282
Fuses and Circuit Breakers . . . 282
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 285
Overload . . . . . . . . . . . . . . . . . . . . . 281
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 286
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 361
Engine Air Cleaner/Filter . . . . . . . . . . . . . 263
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 102
Compartment Overview . . . . . . . 259 Engine (cont'd)
Coolant . . . . . . . . . . . . . . . . . . . . . . . 265
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 264
Drive Belt Routing . . . . . . . . . . . . 345
Exhaust . . . . . . . . . . . . . . . . . . . . . . 232
Oil Life System . . . . . . . . . . . . . . . 262
Oil Pressure Light . . . . . . . . . . . . 107
Overheating . . . . . . . . . . . . . . . . . . 268
Running While Parked . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . 229
Entry Lighting . . . . . . . . . . . . . . . . . . . 124
Event Data Recorders . . . . . . . . . . 358
Exit Lighting . . . . . . . . . . . . . . . . . . . . 124
Extender, Safety Belt . . . . . . . . . . . . 56
Exterior Lamp Controls . . . . . . . . . 119
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 125
F
Filter,Engine Air Cleaner . . . . . . . . . . . 263
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 120
Flashers, Hazard Warning . . . . . . 122
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 307
Changing . . . . . . . . . . . . . . . . . . . . . 309
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 329 Fluid
Automatic Transmission . . . . . . 263
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 270
Washer . . . . . . . . . . . . . . . . . . . . . . . 269
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 122 Bulb Replacement . . . . . . . . . . . . 276
Folding Mirrors . . . . . . . . . . . . . . . . . . 33
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 245
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 356
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Front Seats Heated . . . . . . . . . . . . . . . . . . . . . . . . . 49
Front Turn Signal Lamps . . . . . . . 276
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Additives . . . . . . . . . . . . . . . . . . . . . 249
Economy Driving . . . . . . . . . . . . . . . 19
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 251
Filling the Tank . . . . . . . . . . . . . . . 250
Foreign Countries . . . . . . . . . . . . 249
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . 108
Requirements, California . . . . . 249