2016 AUDI Q5 maintenance

Table of content s
Use of jumper cables . . . . . . . . . . . . . . . . . 271
Towing with a tow tr uck . . . . . . . . . . . . . . 272
Ra is ing the veh icle . . . . . . . . . . . . . . . . . . . 274
Technical Data . . . . . . . . . . . . . . . . . . . 276
Technical data . . . . . . . . . . . . . . . . . . . . 276
Veh icle identif ication . . . . . . . . . . . . . . . . . 276
We ights . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . 277
Capac it ies . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Gasoline engines . . . . . . . . . . . . . . . . . . . . 278
Diese l eng ine . . . . . . . . . . . . . . . . . . . . . . . 279
Consumer information . . . . . . . . . . 280
Wa rranty coverages . . . . . . . . . . . . . . . . . . 280
Operating your ve hicle outside the U.S.A.
or Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Aud i Service Repair Man ua ls and
Literature . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 280
Accessories and techn ical changes . . . . . . 282
Declarat ion of Compliance,
Telecommun ications and Electro nic
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Inde x ... .. .. .. .. . ... ... .... .. .. .. . 284
4

,....,
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,...., In addition to t his Owner's Man ual, your Au di
comes w ith a War ranty
& M aintenance boo klet.
Mor eover , de pe ndi ng on th e mo del and th e
e quip ment, there may be add itional i nstru ctio n
b o oklets delive red with yo ur vehicle ( fo r ex am ­
p le, Ope rating I nstructions for your Sound Sys­
tem, Navigation System etc.).
If yo u a re mi ssing one of these public ations, or if
you believe t hat the informa tio n is not com plete,
contact your authorized A udi dealer for assis­
tance.
The Warranty & Maintenance booklet
e x pl ain s how yo u ca n keep yo ur Audi in top driv ­
ing cond itio n by having i t se rvi ced reg ularly and
con tains de tailed i nforma tion a bout t he war ran ­
ties cove ring your Audi. Always have the boo klet
wit h you when you take your veh icle to an author­
ized A udi dealer for serv ice. Your Audi Serv ice Ad ­
visor w ill record each sched uled service and ca n
a nswer a ny questions yo u may have rega rding
h ow to maintain your ve hicle .
In Canada,
the vehicle lite rature is also available in French.
To obtain a copy, co ntact you r dealer or write t o:
Au Cana da, on peut se p roc urer un exemp lai re en
fran~ais de ce docume nt au pres du concessio n­
na ire o u de :
Au di Canad a
C lient Assistance
Assistance a la Clientele
777 Bayly Street, West,
Ajax, Ontario LlS 7G7
If you sell your Audi
al l lite ra tur e should be left in t he ve hicl e to make
the Warranty terms as well as a ll operating, safe ­
ty a nd ma inte nance informat ion ava ila bl e to the
next owner.
If you change your address or if you bought
this Audi used
be sure to se nd in a "Notice of A ddress Change" I
"N otice of Used Car Pu rchase" post card. This
card can be found in the Warranty
& Ma inte-
Owner 's Literature
nance boo klet o r o bta ined from your au thori zed
A udi dealer.
It is in your own interest that we are able to
contact you should the need arise.
5

Warm and cold
Warm and cold
Climate control system
Description
The climate control system warms, cools and
adds humidity to the air in the veh icle inter ior. It
is the most effective when the windows and pan­
oramic sliding sunroof* are closed. If there is a
bui ld-up of heat inside the vehicle, ventilation
can help to speed up the cooling process.
I n all heating mode functions except
defrost, the
b lower only switches to a higher speed once the
engine coolant has reached a certain tempera­
ture .
Condensat ion from the cooling system can drip
and form a puddle of water under the veh icle.
This is normal and does not mean there is a leak.
P ollutant filt er
The pol lutant filte r removes pollutants such as
dust and pollen from the a ir.
The air pollutants filter must be changed at the intervals specif ied in your Warranty
& Mainte­
nance booklet, so that the a ir cond it ioner can
properly work.
If you drive your vehicle in an area with high air pollut ion, the filter may need to be changed
more frequently than specified i n your Aud i War­
ranty
& Maintenance booklet. If in doubt, ask
your author ized Audi Service Advisor for advice.
Ke y cod ed setting s
The climate control settings are automatically
stored and assigned to the remote control key
that is in use .
.8, WARNING
Reduced visib ility is dangerous and can ca use
accidents.
- For safe dr iv ing it is very impo rtant that all
windows be free of ice, snow and condensa­
tion .
80
-Complete ly familiarize yourself with the
proper use and function of the heating and
ventilation system and espec ially how to de­
fog and defrost the windows .
- Never use the windshield wiper/washer sys­
tem in freezing weather until you have
warmed the windshield first, using the heat­ ing and vent ilation system. The washer solu­
tion may freeze on the windshield and re­
duce visibi lity.
(D Note
- If you suspect that the air conditioner has
been damaged, sw itch the system off to
avoid further damage and have it inspected
by a qualified dealership.
- Repa irs to the Aud i air cond itioner requ ire
special techn ica l know ledge and spec ial
tools. Contact an authorized Audi dealer fo r
assistance.
@ For the sake of the environment
By reduc ing the amo unt of fuel you use, you
also reduce the amount of pollutants emitted
into the a ir.
(D Tips
- Keep the a ir intake slots (in front of the
windshield) free from ice, snow and debr is
in orde r to maintain the prope r funct ion of
the climate control system .
- The energy management system may sw itch
the seat heating* o r rear window defroster
off temporarily. These systems are available
again as soon as the energy balance has
been restored.
- The air flowing out of the vents and
throughout the ve hicle's ent ire interior is
discharged at the rear of the vehicle. Make
sure that the out let slots are not covered by
clothing, etc.

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,...., Hybrid
Hybrid drive
Introduction
Applies to vehicles: with hybrid drive
General informatio n
The hybrid drive is a combined drive concept that
automatically switches between combustion en­
gine and electric drive types or combines them.
All work on high voltage systems is intended only
for high voltage technicians and may only be per­
formed by authorized service facilit ies in accord­
ance w ith Aud i regulations.
T he high voltage system is composed of the fol­
lowing h igh voltage components: the high volt­
age battery, the power electronics, the electric
motor, the high voltage A/C compressor and the
orange high voltage wir ing.
Hi gh vo ltag e b att e ry
The high voltage battery is located in the luggage
compartment underneath the cargo floor . You do
not need to perform any maintenance work on
the high voltage battery . Additional informat ion
about the h igh voltage battery can be fo und un­
der
~ page 104 .
The high voltage battery service plug is also
found underneath an orange cover under the car ­
go floor. The serv ice plug is provided only for use
by service personnel and must not be
removed by
others who are not trained to use it.
A WARNING
-The voltage in the high voltage system is life­
threatening . Touching a damaged high volt­
age component can result in a fatal electric
shock. The components in the high voltage
system are marked with a warning label which
warns against the h igh voltage .
- Never perform work on orange high voltage
cables or on high voltage components . Only
authorized repair fac ilities that are certified
may perform work on the high voltage sys­
tem .
Hyb ri d
-Never open or remove the service plug cover
in the center of the cargo floor .
- Never damage, alter or
remove the orange
high voltage cable or disconnect it from the
high voltage system .
- Aud i regulations must be followed during
all work performed on the high voltage sys­
tem and high voltage components.
A WARNING ,-
While in electric drive mode, the vehicle pro-
duces considerably less idling, driving and op­
erating noise than when the combust ion en­
g ine is running . This may make it difficu lt or
i mpossible fo r others such as pedestrians and
chi ldren to hear and notice the vehicle when it
i s in elect rical drive mode. Th is can lead to
collisions and injuries, for example in low
traffic areas, when maneuvering or when driv­
ing in
reverse.
A WARNING
--Never leave the vehicle unattended while in
the drive ready mode. The vehicle could begin moving if the accelerator pedal is pressed ,
even if the combustion engine is switched off .
This may cause coll is ions and severe or fatal
i njuries. When the vehicle enters dr ive ready
mode, the status message h~
.Jrid rca yap­
pears br iefly in the instrument cluster display
and the needle in the power meter points to
READ Y ~page 98 .
-When exiting the vehicle, make sure these­
lecto r lever is in the P position, the ignition
is switched off and the hybrid system is de-
activated.
(D Note
- The h igh vo ltage system can be damaged if
the vehicle underbody comes into contact
w ith the ground . Immediately drive your
ve­
hicle to an authorized repair facility and
have it inspected.
- Do not transport fluids in open containers in
the luggage compartment. Spilled fluids
can seep underneath the cargo f loor. This
can damage the high voltage system.
97

Airbag system
(D Tips
If the weight-sensing mat in the front passen­
ger seat detects an empty seat, the front air­
bag on the passenger side will be turned off,
and
PASSENGER AIR BAG OFF will stay on.
Repair , care and disposal of the airbags
Parts of the airbag system are installed at many
different places on your Audi. Installing , remov­
ing, servicing or repairing a part in an area of the
vehicle can damage a part of an airbag system and prevent that system from working properly in a collision.
There are some important things you have to
know to make sure that the effectiveness of the
system will not be impaired and that discarded
components do not cause injury or pollute the
environment.
A WARNING
Improper care, servicing and repair proce­
dures can increase the risk of personal injury
and death by preventing an airbag from de­
ploying when needed or deploying an airbag
unexpectedly:
-
- Never cover, obstruct, or change the steer­
ing wheel horn pad or airbag cover or the in­
strument panel or modify them in any way .
- Never attach any objects such as cupholders
or telephone mountings to the surfaces cov­
ering the airbag units.
- For cleaning the horn pad or instrument panel, use only a soft, dry cloth or one mois­
tened with plain water. Solvents or cleaners could damage the airbag cover or change
the stiffness or strength of the material so
that the airbag cannot deploy and protect properly.
- Never repair, adjust , or change any parts of
the airbag system.
- All work on the steering wheel, instrument
panel, front seats or electrical system (in­
cluding the installation of audio equipment,
cellular telephones and CB radios, etc.)
must be performed by a qualified technician
164
who has the training and special equipment necessary.
- For any work on the airbag system, we
strongly recommend that you see your au­
thorized Audi dealer or qualified workshop .
- Never modify the front bumper or parts of
the vehicle body.
- Always make sure that the side airbag can
inflate without interference:
- Never install seat covers or replacement
upholstery over the front seatbacks that
have not been specifically approved by
Audi .
- Never use additional seat cushions that
cover the areas where the side airbags in­
flate.
- Damage to the original seat covers or to
the seam in the area of the side airbag
module must always be repaired immedi­
ately by an authorized Audi dealer .
- The airbag system can be activated only
once . After an airbag has inflated, it must
be replaced by an authorized Audi dealer or
qualified technician who has the technical
information, training and special equipment
necessary.
- The airbag system can be deployed only
once . After an airbag has been deployed, it
must be replaced with new replacement
parts designed and approved especially for
your Audi model version. Replacement of complete airbag systems or airbag compo­
nents must be performed by qualified work­
shops only. Make sure that any airbag serv­
ice action is entered in your Audi Warranty
& Maintenance booklet under AIRBAG RE­
PLACEMENT RECORD.
- In accidents when an airbag is deployed, the
vehicle battery separates the alternator and
the starter from the vehicle electrical sys­
tem for safety reasons with a pyrotechnic
circuit interrupter.
- Work on the pyrotechnic circuit interrupt­
er must only be performed by a qualified
dealer - risk of an accident!
- If the vehicle or the circuit interrupter is
scrapped, all applicable safety precautions
must be followed.
llll-

Driving and th e en vironm ent
- Do not apply additional undercoating or
rustproofing on or near the exhaust mani­
fold, exhaust pipes, catalytic converter or heat sh ields . During dr iv ing, the substance
used for undercoating could overheat and
cause a fire .
{U) Note
-Be aware that just one tank filling with
leaded fuel will already seriously degrade
the performance of the catalytic co nverter .
- Do not exceed the correct engine oil level
c:>page224 .
-Do not drive until the fuel tank becomes
completely empty . The engine could mis­
fire. Unburned fuel could also get into the
exhaust system and this could cause the
catalytic converte r to overheat.
- Do not turn off the ignition while the vehicle
. . 1s moving.
- Do not continue to operate your vehicle un ­
der these cond itions, as otherwise fuel can
r each the catalytic converte r. This could re­
su lt in overheating of the converter, requir­
i ng its replacement .
- To assure efficient operation of the Emis ­
s ion Control System:
- Have your vehicle maintained properly and in accordance with the service recommen­
dations in your Warranty
& Maintenance
booklet .
- Lack of proper maintenance as well as im­
proper use of the vehicle will impair the
function of the em ission control system
and could lead to damage.
@ For the sake of the environment
Even when the Emission Control System is op­
erat ing properly, the exhaust gas can have a
sulfur-like exhaust gas smell under some op­
erat ing states . This depends on the su lfur
content of the fuel be ing used. Using a differ­
ent brand of fue l may he lp, or filling the tank
with lead-free super grade gasoline.
198
Diesel particulate filter
Applies to vehicles: with diesel engine
The diese l particulate filter filters near ly all of
the soot particles out of th e exhaust. The filter
cleans itself automat ically under normal d riving
conditions. If the filter cannot clean itself (for ex­
ample, because you are only driving shor t distan­
ces), the filter becomes clogged with soot and
the
II symbol for the diesel part iculate filter il­
luminates
c:> page 34 .
&_ WARNING
-Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the diesel particu­
late filter could start a fire.
-
- Do not apply an underbody protectant in the
exhaust system area or a fire could start.
Avoid damaging the
vehicle
When you are driving on poor roads, or over
curbs, steep ramps, etc., make certain that low­
lying parts such as spoilers and exhaust system
parts do no t bottom out and ge t damaged.
This is espec ially true for vehicles with low-s lung
chassis (sports chassis)* and fully loaded
vehicles.
Economical and environ­
mentally-friendly driving
General
Your personal style of driving will determine the
economy of your vehicle, as well as exhaust and
noise levels.
Fuel economy, environmental impact, and wear
on your engine, brakes and tires largely depend
on three factors:
- your personal driving style
- operating conditions
- technical limitations
If you anticipate what you need to do next and
drive economically, you can easily cu t your fuel

..... N
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..... ..... consumption by 10-15 percent . This section w ill
give you some tips on how you can he lp the envi­
ronment and your pocketbook.
(D Tips
T he consumpt ion estimates as published by
ENVIRONMENTAL PROTECTION AGENCY
(EPA) and Transport Canada may not corre ­
spond to your act ual consumption on the
road, which will vary depending upon vehicle
load and speed, road and weather conditions,
trip length, etc.
Drive smoothly and keep a lookout ahead
Vehicles use the most fuel when they are acceler­
ating .
.. Avoid unnecessary accelerating and braking.
Vehicles use the most fuel when they are acceler­
ating . If you anticipate what is going to happen
next, you will need to brake less and, thus, accel ­
erate less . Let the vehicle coast whenever possi­
b le -for example when you see that the next traf­
fic light is red .
Avoid full throttle
Driving a t moderate speeds saves fuel and im­
proves your mileage .
.. Try and keep well be low your car's max imum
speed.
Accelerating gent ly reduces f uel consumption,
engine wear, and does not disturb the environ­
ment.
F ue l cons umption, exha ust emissions and engine
noise increase d isproportionately at high speeds.
If yo u drive at approximately three quarters of
top speed, fuel consumpt ion w ill be reduced by
one ha lf. Never drive faster than the posted
speed limit and weather conditions perm it .
Driving and the envir onment
Reducing unnecessary idling
Even when your car is just idling it burns up fuel .
.. Shut the eng ine off when you are not driving
the vehicle.
.. Do not warm up t he vehicle by lett ing the en-
gine run at idle .
The idling phase is automatically reduced for
vehicles with the Start-Stop-System*. It is effi­ c ient to sw itch off the engine in veh icles without
the Start-Stop-System* when stopped at ra ilroad
c ross ings and long red lights . T urning the engine
off fo r just 30-40 seconds saves mo re fue l th an is
bur ned by s tarti ng the eng ine again .
It takes a long time for the eng ine to warm up
fully when it is ru nning at id le. However, wea r
and noxious emissions are especially high w hen
t h e engine is war ming up. So yo u should dr ive
aw ay as soon as you star t the eng ine and avoid
runn ing at high rpms w hile the engine is sti ll
warming up .
(D Note
Do not leave eng ine idling unatt ended after
start ing. If wa rning lights sho uld come on to
i ndicate impro per operation, they would go
u nheeded. Extended idling also prod uces
heat, which could result in overheating or
other damage to the vehicle o r othe r proper­
ty .
Regular maintenance
A badly tuned engine unnecessarily wastes a lot
of fuel .
.. Have your vehicle serviced at regular interva ls.
By hav ing your vehicle regular ly serv ice d by an
authorized Aud i dea ler helps to ensure that it
runs properly and economically . T he cond ition o f
yo ur vehicle not on ly affects its safety and ability
to hold its value , it also affects
fuel consump­
tion .
Check your oil each time you fill your tank.
T he amou nt o f oil used is related to engine load
and speed. .,,.
199

Driving and th e en vironm ent
It is normal for the oil consumption o f a new en ­
gine to reach its lowest value after a certain mile­
age has been driven .
You must drive yo ur vehicle about 3,000 miles
(5,000 kilometers) before you can properly as ­
sess oi l consumption.
This a lso applies to fuel consumption and engine
outpu t.
@ Note
- Have yo ur vehicle maintained properly and
i n accordance with the serv ice recommenda­
tions in yo ur Warranty
& Maintenance book­
l et. Lack of proper maintenance as well as
improper use of the vehicle will impair the
funct ion of the emission control system and
could lead to damage.
- Do not a lter or remove any component of
the Emission Control System unless ap­ proved by the manufacturer.
- Do not alter or remove any device, such as
heat shie lds, switches, ignition wires,
valves, which are designed to protect your
vehicle's Emission Cont rol System and other
i mportant vehicle components.
Fewer short trips
Fuel consumption will always be relatively high
on short trips .
.,. Try to avoid driving short distances with a cold
engine.
The engine and catalytic converter have to reach
their optimal
oper ating temp eratur e to reduce
fuel consumption and noxious emissions effec­ tively .
Just after starting, a co ld engine in a mid-size car
only achieves a fue l economy of 6-8 miles per
gallon (30-40 l/100 km). After about a half a mile, fuel economy cl imbs to 12 mpg (20 l/100
km). After about
2 .5 miles (4 km), the engine is
at its proper operating temperature and fuel
economy has reached a normal level. So you can
see that you sho uld avoid short t rips whenever
possible.
200
The out side t empe rature is also critica l in this re ­
gard . Your car consumes more fuel in the winter
than in the summer.