2016 AUDI A3 service

e-tron
The gasoline engine is no longer available be­
cause there is not enough fuel. Drive immediately
to a gas station.
Fuel filler door emergency release
A pp lies to ve hicles: w ith plug- in hy brid drive
You must use the emergency release to open the
fuel filler door when there is a malfunction
c::> page232 .
The tank is not vented. You can only fill a small
amount of fuel in the tank.
~ Fill only until the automatic fuel pump nozzle
turns off for the first time when it is operated
correctly.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
(D Tips
Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Charging
General information
A pp lies to veh icles: w ith plug -in hybrid drive
Two options are available for charging the vehi­
cle:
- Charge at a public charging station with a spe­
cial charging cable*
c::>page 112.
- Charge with household and industrial power
sockets using the Audi e-tron charging system
c::> page 112.
Environmental conditions when using the
charging system
-Operating temperature : -13 °F (-25 °C) to 95 °F
(+35 °C)
- Humidity:
5% to 95%, non-condensing
- 13,000 feet (4,000 meters) maximum above
sea level
110
Warnings when using the charging system
£
Surfaces can become very hot when
in direct sunlight.
&~
Incorrect use increases the risk of
electric shock.
~"-
Do not use any extensions cords or
cable reels.
~
Do not use any travel adapters.
~~
Do not use any power strips.
~~~
Do not use any charging cables with
damage to the electronics or the
connecting wires.
.&_ WARNING
-
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg ­
ing connection.
- Installation and setup of the household con­
nection for the Audi e-tron charging system
may only be performed by a qualified elec­
trician. The qualified electrician is thereby
fully responsible for adhering to applicable
standards and regulations.
- Make sure that the selected charging con­ nection is suitable for drawing 16 amps .
- Make sure that the
110 volt socket is
grounded and shielded from water.
- Always check the fuse for the GFI outlet be­
fore connecting the charge cable.
- Never use a damaged GFI outlet.
- Read and follow the safety precautions in
the Audi charging dock* assembly instruc­
tions.
.&_ WARNING
If you are not familiar with the socket or the
e lectrical installation or it has not been
checked by qualified experts, never use it for
charging. Even very low charging currents can
cause ser ious damage and in particular fires if
the socket or electrical installation is in bad
condition. If necessary, get expert assistance
~

,....,
N
0 > co ,...., from a qualified electrical installation specia l­
ist.
A WARNING
Incorrect handling of the connector contacts
can cause e lectric shock or fire.
- Do not touch the contacts on the vehicle charging port and on the Audi e-tron charg­
ing system .
- Do not insert any objects in the vehicle charg ing port or in the Audi e-tron charging
system .
- Protect the sockets and connectors against
any moisture, water and other flu ids.
A WARNING
Using a damaged or incorrect charging cable
or a damaged or incorrect socket, using the
Audi e-tron charg ing system incorrectly or
disregarding the safety precaut ions could
cause sho rt circu iting, e lectric shoc k, exp lo ­
sions , fires or burns.
- Do not use the Audi e-t ron c ha rging system
if it is damaged and/or dirty . Check the ca­
ble and connector for damage and dirt be­
f ore using .
- T he Aud i e-tron charg ing system must only
be connected to sockets that a re insta lled
correctly and that are not damaged as we ll
as to electr ica l installations that have no
faults.
- Do not use any extension cords, cable reels,
power str ips or (travel) adapters.
- Disconnect the Audi e-tron charging system
from the power network during a thunder­
storm .
- Do not modify or repair any electrical com­
ponents.
- Never immerse the Audi e-tron charging system and connectors in water.
- The Aud i e-tron charging system must only
be cleaned when the control unit is com­
pletely disconnected from the power supply
and from the veh icle. Use a dry towel to
clean.
- I f a 110 volt socket is used for charging, on­
ly connect one veh icle at a time to the same
e-tron
circuit. Use a different circuit if an add ition­
al vehicle needs to be charged at the same
time. Note the maximum permitted current
draw for the c ircuit. Contact a qualified elec­
tr ical technician if there is any doubt.
A WARNING '"---
The components in the Audi e-tron charg ing
system can trigger sparks which can cause
flammable or explos ive f umes to ignite .
- To reduce the r isk of explosions, espec ially
in garages, make sure the contro l unit is at
least 19 in ches (SO cm) above the floo r
when charging.
- Do not use the Aud i e-tron charg ing system
in areas at risk for exp losions .
- The Audi e-tron charging system is only suit­
ab le for use on Aud i vehicles and veh icles
within the Volkswagen Group. Using the de­
vice on vehicles made by another manufac­
turer is not authorized .
CI) Note
Make sure that you a lways use the s uitable
power plug prov ided with the A udi e-tron
charging system for the corresponding mar ­
ket. Contact an authorized Audi dealer o r au­
thorized Audi Service Facility for more infor­ mation.
(D Tips
- For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protect­ ed circuit.
- Us ing NEMA sockets w ith a current rat ing of
at least 30 A or industrial sockets in accord­
ance with IEC 60309 when charging is rec­
ommended .
- When charging the high-voltage battery us­
ing household/ industrial sockets, the elec­
trical installation can be used at full capaci­
ty. Having a qualified electrician regularly inspect the electrical installations that are
used for charg ing is recommended.
111

e-tron
-The vehicle radio and TV systems may have
limited reception when charging the vehi ­
cle.
Charging at public
charging stations
App lies to vehicles: w ith plug-in hybrid drive and special
charging cable
Use the charging cable supplied at the public
charging station for charging. Contact an author­
ized Audi dealer or authorized Audi Service Facili­
ty for more information.
• Read the operating instructions at the charging
station to charge the battery.
• Unl ock the vehicle if necessary¢
page 35.
• Make sure that the selector lever is in the P po­
sition and drive ready mode is switched off .
• Turn the lock until it is vertical to open the
cov­
er on the charging unit r:;> page 115, fig . 108.
• Slide the cover carefully to the side if necessa­
ry .
• Remove the lock on the charging port
¢page 115, fig. 109 .
• Remove the cap from the charging cable if nec­
essary .
• Connect the cable to the veh icle charging port .
• If a charg ing timer is not set, the charging
process will start automatically depending on
the charging station¢
page 116, Setting the
charging timer.
• The vehicle operating status is indicated by the
status LED@¢
table on page 119.
• Refer to the information under¢ page 117,
After charging
or ¢ page 121 , Vehicle charg­
ing connector emergency release.
@ Tips
-It is not possible to charge using the charg­
ing timer at some charging stations .
- You can use your Audi e-tron charging sys­
tem if there is a household or industrial con­
nection availab le at the charging station.
112
Charging the battery
with the Audi e-tron
charging system
Charging system overview
Applies to vehicles : with plug -in hybrid drive
Fig. 100 Audi e-tron c harging system overview
@ Power cable
@ Power plug (for industrial sockets)
© Power plug (for household sockets)
@ Control unit
© Veh icle charging connector (connector for the
vehicle)
® Vehicle cable
The power cable @ is plugged into the upper end
of the control unit and the vehicle cable ® is
plugged into the lower end of the contro l unit @.
(D Note
The charging system can be operated within a
temperature range of-13 °F (-25 °C) to 95 °F
(+35 °C). Note the following information:
- Protect the charg ing system against any
strain, such as being run over, falling, pull­
ing, bend ing and crushing.
- Runn ing the control un it in the charging
dock* during operation is recommended
¢ page 114. Refer to the "cha rging dock"
chapter
¢page 114.
-Do not immerse the control unit in water or
cover with snow or ice.
a) Tips
-Always place the Aud i e-tron charging sys­
tem on a secure surface when charging.

e-tron
Status displays
Applies to vehicles: w ith plug-in hybrid drive
You can check the various operating statuses us- unit@~ page 115, fig. 106 and the status LED
ing the LED@, the disp lay fie ld on the control
@ ~page 115, fig. 107 .
Charging system: control unit
LED on the control
Symbol Error code unit@ Meaning
Solution
Blue Flashes Self test
On Cable inserted correctly
Green Cable inserted and charg-
Flashes
mg
Self test completed sue-
cessfu lly, cable is not con-
White On nected or is is connected Insert the cable correctly.
incorrectly to the vehicle
charging port.
330 or Cable inserted incorrectly Check the cable and
insert
Red On
it correctly or replace the
340 or
fau [ty .
cable.
Disconnect the control
450, 500, unit from the power sup-
460, 200, ply and have the malfunc-
210,260, Red On Error in the control
unit. tion corrected at an au-
410 or thorized Audi dealer or au-
490 thorized Audi Service Fa-
cility
The control unit is over- A
llow the contro l unit to
cool down or operate it in
180,190 Red On heating or not cooled
the specified temperature
enough. range.
Have the malfunction cor-
140,130 Red On Communication to the ve-
rected by an authorized
or470 hide is malfunctioning. Audi dealer or authorized
Audi Service Facility.
300,310, Error in the household in-Have the
electrical instal-
Red On lation checked by a quali-
390 stallation.
fied electrician.
...
118

,....,
N
0 > co ,...., e-tron
Symbol Error code LED on the control
unit@ Meaning
Solution
480 Red
110 Red
Vehicle: charging unit
LED on the vehicle @
On
pulsating light
Green
Blinks for approxi-
mate ly one min ute
after leaving the vehi-
cle
On
Yellow
Flashes
On
Red
Flashes Flashes
Error in the control unit D
isconnect the control
unit from the power sup­
ply and reconnect it.
Flashes Ground fault interrupter
(G FI) triggered in the con ­
tra l unit . Reset the ground fault in­
terrupter with the
IOKI @
button r=>page 115,
fig. 106 .
Have the electri­
cal installation checked by
a qualified electrician if
the same d isplay appears .
Meaning Solution
High-voltage battery charging Remove
the charger, put the cap
on and close the cover on the
process is completed .
charging unit.
The high-voltage battery is charg-
ing or the vehicle is being a ir con-
ditioned/heated.
Charging timer was programmed
but the charging process has not
started yet . The LED in the button
@ r=>page 115, fig . 107 also
turns on.
Have the power supply or power
supply system inspected. Check
No power supply was recognized the status display on the control
even though the charging cable is unit
r=> table on page 118 . See an
plugged in . authorized Audi dealer or author-
ized Audi Service Facility for ass is-
tance if necessary.
The se lector lever in not in the P Move the selector lever into the P
position. position.
Check if the charging connector is
inserted correct ly
r=> page 116. Re-
The charging connector cou ld not move the charging connector and
be correctly locked in the vehicle
insert it into the charging port
charging port . again. See an authorized Audi
dealer or authorized Audi Service
Facility for assistance if necessary .
Error in charging system . The See an authorized Audi dealer or
high-voltage battery cannot be authorized Audi Service Facility for
charged. assistance if necessary.
119

e-tron
Charging times
Applies to vehicles: w ith plug-in hybrid drive
The length of the charg ing process using the Audi
e-tron charging system can vary based on the fol­
lowing factors:
- Sockets be ing used (household or industrial
sockets).
- System voltage and current strength specific to
a country.
- The value set for the charg ing power level on
the control unit (SO% or 100%) .
- Fluctuations in the system voltage .
- Temperature outside the vehicle.
- Temperature of the high-voltage battery .
- Adjustments to the climate control inside the
vehicle.
- Current capacity of the charging connector.
Examples of charging times
Connection Charging time for
100% charge
Household socket approximately 10
(100 V, 10 A)
hours
Household socket approximately 8 .2
(110 V, 10 A) hours
Household socket approximately 5.2
(220 V, 8 A) hours
Household socket app roximately 3 .8
(230 V, 10 A) hours
Industrial socket (200 V, approximately 2 .3
16 A) hours
Industrial socket (220 V,
approximately 2.3
16 A) hours
Industrial socket (230 V, approximately 2 .3
16 A)
hours
Industrial socket (240 V, approximately 2.3 16 A) hours
(D Tips
-Multiple versions of charging cables are of­
fered due to the different power supply sys­
tems in different countries. The maximum
charging power may potentially be unavaila­
ble because of this. Contact an author ized
120
Audi dealer or authorized Audi Service Fa­
cility for more information.
- Th e charging times may be longer in ex­
tremely high or low temperatures .
Audi e-tron charging system PIN
Applies to vehicles: with plug-in hyb rid drive
The control unit can be locked by entering a 4 -
digit PIN of your choice. If a PIN is activated, the
selected PIN must be entered before every use.
We recommend locking your control unit to pro­
tect it aga inst unauthorized access by a third par­
ty.
Activating the PIN
.. Press the I OK !@ ¢ page 115, fig. 106 button
on the control unit.
POWER and SET PIN ap­
pear in the disp lay fie ld .
.. Select
SET PIN using the arrow button ©-
.. Press the IOKI button @.
ENTER PIN appears in
the display field .
.. Select the desired value by pressing the arrow
buttons © up or down .
.. Use the r ight arrow button © to go to the next
dig it.
.. Press the left arrow button© to go to the pre-
vious menu.
.. Enter all of the digits.
.. Press the IOKI button @after the last digit.
.. REPEAT PIN appears on the display field .
.. Enter the PIN again using the arrow buttons
©-
.. Press thelOK l@ button .
.. PIN OK appears in the display field if both en-
tries match .
.. The PIN is now activated.
Deactivating the PIN
Requirement: the control unit must be unlocked.
.. Enter the numerical code
0000. Proceed as if
you were activating the PIN¢
page 120.
.. The PIN is deactivated.
Locking the control unit
Requirement: the PIN must be activated.

.. Press the~ button @ r::?vpage 115, fig. 106 on
the control unit.
Unlocking the control unit
Requirement: the P IN must be activated.
.. Press any button on the control unit.
.,. PIN? appears on the display field .
.. Enter the PIN .
.. Press the
IOKI button @.
{O) Tips
-The PIN is deactivated in the factory default
settings.
- If you do not remember your PIN, contact
an authorized Audi dea ler or authorized
Audi Service Fac ility.
- If the first PIN entry differs from the second
ent ry, the first PIN entry is displayed.
- If nothing is entered w ith in 20 seconds of
th is, the set value is not changed.
Indicator Lights and
messages
Applies to vehicles: with plug-in hybrid drive
If the B indicator light turns on, the high-volt­
age battery is charging or is already completely
charged.
I f the . indicator light stays on, there is a mal­
function in the charging system. Have the prob­ l em corrected immediately by an authorized Audi
dea ler or authorized Audi Service Facility.
l'I Charging connector still attached. Driving
not possible
This message appears when the charg ing system
is sti ll connected to the veh icle. Remove the con­
nector
r::?v page 117, After charging.
1,1 AC charging: currently not possible
This message appears when the charging system
is incompatible. Only charge using the charging
system that is designed for your vehicle.
;::: 1,1 AC charging : system fault! Plea se contact 0
iii Service
e-tron
This message appears if there is a malfunction in
the charging system. Have the prob lem corrected
immediately by an authorized Audi dealer or au­
thori zed Audi Service Facility .
Vehicle charging
connector emergency
release
Applies to vehicles: with plug -in hybrid drive
There could be a malfunction if you are not able
to pull the vehicle charging connector out of the
vehicle charging port. You must use the emer­
gency release to release the vehicle charging con­
nector.
Requirement: the se lector lever must be in the P
position, the vehicle must be unlocked and the
charging process must have been ended or inter­
rupted.
.,. Press and hold the immediate charging button
@ r::?vpage 115, fig . 107 .
.. Press the [@l button on the remote control key
at the same time.
.. Remove the connector.
.. Drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to have
the malfunction corrected .
If the charging connector still cannot be removed
after using the emergency release, see an author­
ized Audi dealer or authorized Audi Service Facili -
ty for assistance .
Charging unit cover
emergency release
Applies to vehicles: with plug-in hybrid drive
~ Fig. 111 Front of the vehicle: cover emergency release U"I
121

e-tron
(D Tips
-You can set the timer a maximum of 7 days
in advance.
- You can operate the climate control in the
vehicle interior when the high-voltage bat­
tery is charging using the charging timer
c>page 116.
-Make sure the time and date match in the
MMI settings so that the timer can function
properly. Refer to the MMI Operating Man­
ual for setting the date and time.
- The auxiliary heating or auxiliary heating/
air conditioning* can run longer after the
departure time is reached.
Audi connect e-tron
services
General information
A pp lies to ve hicles : w ith plug- in hy brid drive
With Audi connect e-tron services l), you can ac­
cess various information or control individual
functions remotely using mobile devices (such as
a smartphone) or a web portal.
To use Audi connect e-tron services
l), please
note the following:
- You will need to register for Audi connect e­
tron services at
myaudiconnect .com. You can
access and manage e-tron services and features
at
etron.audiusa.com. If you need assistance
with your Audi A3 e-tron EV services, you can
contact customer service at 844-573-8766.
- Your mobile devices must be compatible.
A WARNING
Read and follow the safety precautions in
your MMI Operating Manual.
l) Wireless serv ice is provided by a thir d- part y provider.
-
Please contact your dea le r or call 877 -505 -2834 for more
informat ion about your carrier. Co nnected dev ices may
not be 4G -capab le. Full speeds avai lable but may be
slowed due to excessive usage, locatio n, coverage and
othe r factors. Coverage not available everyw here . See cov­
erage map for your Audi co nnect data carrier for more in­
format ion.
124
· Vehicle data
App lies to vehicles : wi th plug-i n hybrid drive
The Dr iver Information System collects data un­
der certain conditions and sends it to a server.
When data is stored, you can data such as the ex­
amples listed below using the Audi connect e­
tron services:
- Duration of the drive in hours and minutes,
- average speed driven in mph (km/h),
- distance driven in miles (km),
- average electric consumption .
For additional information on the Driver Informa­
tion System, refer to
c> page 28, Driver informa­
tion system.
Doors and lights
App lies to v ehicl es: wi th plug-in hybrid drive
You can access and display the current status of
the following vehicle data on your mobile devices
without having to be inside the vehicle.
- If the vehicle doors and lids are open/closed,
- If the parking l ights are on/off.
For additional information on opening and clos­
i ng the doors or for the vehicle light ing, refer to
c> page 3 5, Opening and closing or to c> page 46,
Exterior lighting.
(D Tips
-If the high-voltage battery is not charged,
the amount of access requests is limited to
15 after switching off the ignition. This
helps conserve the 12 volt vehicle battery.
You cannot contro l functions or access in­
formation if the charge level of the 12 volt
vehicle battery is too low.
- If at least two minutes have passed after
the last time the ignition was switched off,