Automatic transmission
turn off, drive to an authorized Audi dea ler or au
thorized Audi Service Facility immediate ly to have
the malfunction corrected . If the ind icator light
and the driver message do not turn off, do not
continue driving. See an authorized Audi dealer
or authorized Audi Service Facility for assistance .
rm Transmission malfunction: you can continue
driving
Drive to an autho rized Audi dea ler or authorized
Audi Service Facility immediately to have the
malfunct ion corrected .
rm Transmission malfunction: no reverse gear
(you can continue driving)
Drive to an authorized Aud i dea ler or authorized
Aud i Service Facility immediately to have the
malfunct ion corrected.
[O] Transmission malfunction: You can continue
driving in D until engine off
Drive the vehicle away from moving traffic and
park. See an authorized Audi dealer or authorized
Audi Service Facility for assistance .
rm Transmission overheating! Please adapt
driving style
Continue driving moderately. When the indicator
light turns off, you can continue driving normal
ly .
rm Transmission: Press brake pedal and select
gear again.
If the transmission malfunctions because the
temperature is too high, a message appears
when the transmission is cooled.
96
Selector lever emergency release
App lies to vehicles: wit h S tronic transmission
If the vehicle's power supply fails, the selector
lever can be released in an emergency.
Fig. 86 Se lector leve r: remov ing the cover
Fig. 87 Selector lever: us ing the emergency release to
move out of the Pa rk posit ion
The emergency release mechanism is located in
the right area under the selector lever shift gate.
Using the emergency release can be complicated.
We recommend contacting an authorized Audi
dealer or authorized Audi Service Facility for as
sistance, if necessary .
The screwdr iver from the vehicle tool kit located
i n the luggage compartment is needed to for the
eme rgency release¢
page 280 . Use the flat side
of the reversible screwdriver blade.
Removing the selector lever cover
.,. Set the parking brake(®)¢,& to secure your
vehicle from rolling .
.,. Insert the flat side of the screwdriver s ideways
in the slot near the s hift cover and pry the shift
cover up
¢ fig. 86 .
.,. Pull up the corners of the shift cover carefully
with your hands and fo ld it over the shifter
knob
¢ fig . 87. ..,.
e-tron
overhangs, carports or similar structures . Switch
the ignition
off. Have the problem corrected by
an author ized Audi dealer or authorized A udi
Serv ice Facility .
• Elec tric s ystem: o verheated. Safel y park ve
hicle and check coo lant
The coolan t leve l is too low or the coolant tem
pera ture is too high .
S top the vehicle in the outdoo rs as soon as it is
safe ly possible . Switch the ignition off.
Read the important safety precautions ¢.&.
in
Coolant on page 109 and check the coolant level
¢page 108.
If the coolant level is OK, the malfunction may be
caused by the system overheating . Let the vehi
cle's electric drive system cool down for some
time .
If the message turns
off after cooling down and
sw itching the ign ition back on, you ca n continue
driving. Contact an author ized Audi dealer or au
thor ized A udi Se rvice Facility immed iate ly to have
the ma lf u nction co rrected.
If the indicator lig ht stays on, contact an author
ized A ud i dealer or authorized Aud i Serv ice Faci li
ty .
Bil Drive system : sys tem fault! Pleas e contact
work shop
There is a malfunction in the plug-in hybrid sys
tem. Drive to an authorized Audi dealer or au
thor ized Audi Service Facility immediate ly to have
the ma lfunction corrected .
II Drive sy stem: system fault! Restart not po s·
sible. Ple ase contact wo rkshop
There is a mal func tion in the plug -in hybrid sys
tem . Do not open the engine compartment lid .
Drive to an a uth orized Aud i dea le r or authorized
Aud i Serv ice Facility immediately to have the
malfunct io n corrected.
II Batter y temperature too low . Engine start
not possible . See owner's manual
The outside temperature is too low. The vehicle
can no longer start at temperat ures below -18 °F
102
(- 28 °C) . Contact your author ized Audi dealer or
autho rized Audi Service Facility.
POWER LIMIT Warning! Limited power
If the indicator l ight turns on and this message
appears , there may be an engine cont rol mal
funct ion. The
(m ind icator light in t he instr u
ment clus ter a lso turns on. The e ng ine o utput is
reduced. Dr ive to an a utho rized Audi dea ler or
autho rized Audi Service Facility immedia tely to
have the malfunction corrected.
II e -tron mode : EV curr ently unavailable
This message appears w hen the 1-,$ 1 button is
pressed and the conditions for e lectric drive
mode are no t me t.
IIJ Vehicle sound: malfunction! Pedestrians
cannot h ear vehicle. P lease contact Service
if the indicator light t urns on and this message
appears, pedestrians and bicyclists can no longer
hear the vehicle when it is driving in electric
mode. Turn off the veh icle and switch to dr iv ing
with the gasoline e ngine . To activate the gasoli ne
engine, select the
Charge batt ery mode
¢page 103 with the kl"I button. Drive to a n au
tho rized Audi dea le r or a uthorized Audi Service
Facility immediate ly to have the malfunction cor
rected.
Range display
Applies to vehicles: wit h pl ug-in hy brid drive
Fig. 89 Ins trument cluster example image: range disp lay
The range can be d isplayed in the on -board com
p uter ¢
page 29.
Depend ing o n the selected p lug-in hybrid mode,
the d isp lay disp lays the follow ing informa tion:
Ill>
.. Press the~ button @ r::?vpage 115, fig. 106 on
the control unit.
Unlocking the control unit
Requirement: the P IN must be activated.
.. Press any button on the control unit.
.,. PIN? appears on the display field .
.. Enter the PIN .
.. Press the
IOKI button @.
{O) Tips
-The PIN is deactivated in the factory default
settings.
- If you do not remember your PIN, contact
an authorized Audi dea ler or authorized
Audi Service Fac ility.
- If the first PIN entry differs from the second
ent ry, the first PIN entry is displayed.
- If nothing is entered w ith in 20 seconds of
th is, the set value is not changed.
Indicator Lights and
messages
Applies to vehicles: with plug-in hybrid drive
If the B indicator light turns on, the high-volt
age battery is charging or is already completely
charged.
I f the . indicator light stays on, there is a mal
function in the charging system. Have the prob l em corrected immediately by an authorized Audi
dea ler or authorized Audi Service Facility.
l'I Charging connector still attached. Driving
not possible
This message appears when the charg ing system
is sti ll connected to the veh icle. Remove the con
nector
r::?v page 117, After charging.
1,1 AC charging: currently not possible
This message appears when the charging system
is incompatible. Only charge using the charging
system that is designed for your vehicle.
;::: 1,1 AC charging : system fault! Plea se contact 0
iii Service
e-tron
This message appears if there is a malfunction in
the charging system. Have the prob lem corrected
immediately by an authorized Audi dealer or au
thori zed Audi Service Facility .
Vehicle charging
connector emergency
release
Applies to vehicles: with plug -in hybrid drive
There could be a malfunction if you are not able
to pull the vehicle charging connector out of the
vehicle charging port. You must use the emer
gency release to release the vehicle charging con
nector.
Requirement: the se lector lever must be in the P
position, the vehicle must be unlocked and the
charging process must have been ended or inter
rupted.
.,. Press and hold the immediate charging button
@ r::?vpage 115, fig . 107 .
.. Press the [@l button on the remote control key
at the same time.
.. Remove the connector.
.. Drive to an authorized Audi dealer or author
ized Audi Service Facility immediately to have
the malfunction corrected .
If the charging connector still cannot be removed
after using the emergency release, see an author
ized Audi dealer or authorized Audi Service Facili -
ty for assistance .
Charging unit cover
emergency release
Applies to vehicles: with plug-in hybrid drive
~ Fig. 111 Front of the vehicle: cover emergency release U"I
121
,....,
N
0 > co ,....,
as needed after switching the ignition on/
off again.
Vehicle status
Applies to vehicles: with plug- in hybrid drive
You can access various vehicle statuses using the
services, such as:
- high-voltage battery charge level,
- electric range,
- mileage,
- next inspection.
For addit ional information, refer to¢
page 101,
Power meter overview
and ¢ page 102, Range
display.
A WARNING
Do not be misled by the status report displays
by ignor ing messages and/or illuminated
warning and indicator lights in the vehicle.
This could lead to break downs in on the road,
accidents and serious injuries.
@ Tips
- If the high-voltage battery is not charged,
the amount of access requests is limited to
15 after switching off the ignition. This
helps conserve the 12 volt vehicle battery.
You cannot control functions or access in
formation if the charge level of the 12 volt
vehicle battery is too low.
- If at least two minutes have passed after
the last time the ign ition was switched off,
you can reset the access counter back to "0"
as needed after switching the ignition on/
off again .
Vehicle position
Applies to vehicles: with plug -in hybrid drive
The vehicle collects data under certa in conditions
and sends it to a server.
When data is stored, you can data such as the ex
amples listed below using the Audi connect e
tron services:
- Vehicle location display
e-tron
-Display of one's own location
- Route to your vehicle
If your mob ile dev ice also has a navigation func
tion, you can nav igate to your last known parking
location .
For example, you have the option to show the
route to your vehicle and to send the correspond
i ng locations.
(D Tips
- The new parking locat ion cannot be deter
m ined with this service if the vehicle is
moved after shutting the vehicle off and
w ithout switching the ignition on and off
again, for example when being towed or if
the vehicle is stolen .
-If the vehicle is moved and shut off again
using the second key, for example, the new
park position is transmitted to the
server af
ter removing the key.
Charging
Applies to vehicles: with plug- in hybrid drive
You can contro l and access the high-voltage bat
tery ch arging process remotely using these
serv
ices. You have the following options:
- check the battery charge level,
- start/end the charging process,
- program the charging t imer with/without cl i-
mate control,
- deactivate/activate the charging timer.
For additional information, refer to¢
page 112,
Charging the battery with the Audi e-tron charg
ing system.
A WARNING
Only perform charging functions on the high
voltage battery if the vehicle is shut off cor
rectly, is connected to a suitable socket and if
the ignition is switched off.
125
Assist
(D Note
The sensor can be displaced by impacts or
damage to the bumper , whee l housing and
underbody. The adaptive cruise control and
pre sense front may become impaired as a re
sult . Have an authorized Audi dealer or au
thorized Audi Service Fac ility check their func
tion .
In curves
Applies to veh icles: w ith Aud i adapt ive cru ise co ntro l and Audi
pre se nse front
Fig. 117 Example: driving into a curve
When driving into a curve ¢fig. 117 and out of a
curve, the adaptive cruise control may react to an
objec t in the neighboring lane and apply the
brakes. You can prevent that by pressing the ac
celerator pedal briefly .
Stationary objects
App lies to veh icles: with Aud i adapt ive cruise co ntro l an d Audi
p re se nse front
Fig . 118 Examp le: object changing lanes and stat ionary
object
l) Speed limits de pend on t he country and th e s pee domet er.
134
Adaptive cruise control
The adaptive cruise control system only reac ts to
objects that are moving or that the system has
already detected as moving. For example, if a de
tected vehicle @turns or changes lanes, the
adaptive cruise contro l will not react to a stopped
vehicle @. Press the brake pedal to slow your ve
hicle down.
Pre sense front
Pre sense front only reacts to stationary objects
at low speeds.
Switching on/off
App lies to vehicles: wit h Audi adapt ive c ru ise control
Fig . 11 9 Operat ing lever: swi tching on and off
Fig. 120 Instrument cluster: adapt ive cruise contro l
You can set any speed l) between 20 mph and 95
mph (30 and 150 km/h).
Indicator lights and messages in the instrument
cluster display inform you about the current sit-
u ation and settings .
1JJ,-
Ass is t
- Always follow applicable traffic laws, use
common sense and select a distance to
vehicles ahead that takes the current traffic,
road and weather conditions into account .
(D Tips
Distan ce 3
is set automatically each time you
switch the ignition on. If you would like to set
another d istance as the standard setting, you
can have the
Ad apti ve cruis e control menu
added or enabled by an authorized Aud i dea l
er or author ized Audi Se rvice Facility.
Setting the driving program
Applies to vehicles: with Audi adaptive cruise control
A adaptive cru ise cont rol d riving program is ad
justable on veh icles w ithout A udi drive selec t*.
• In the MMI, se lect: the
I MENU I b utton > C ar >
Sy stem s*
cont rol button > Drive r assi stance >
Adaptiv e crui se c ontrol > Driving program >
Comfort /S tandard /Dynami c.
Selecting the driving mode
Applies to veh icles: with Audi adaptive cruise control
The adaptive cruise contro l dr iving program is ad
justable for vehicles with Audi drive select usi ng
the driving mode.
• Se lect the des ired dr iving mode
C o mfort , Auto ,
Dynamic
o r Indi vidual * with the knob
Qpoge 148 .
Request for driver intervention
Applies to vehicles: with Audi adaptive cruise control
Fig. 1 24 Ins trument cluster: request fo r drive r interven
tio n
138
In some situat ions, the braking from the adap
tive cruise control system is not enough to main
ta in enough distance to the object ahead. In
these situations, the system will request you to
take action.
The . indicator light and the graphic in the dis
play will warn you abo ut the danger
Q fig . 124.
You w ill also hear an audio signal. Press the
brake pedal to slow your vehicle down.
Driver messages
App lies to vehicles: with Audi adaptive cruise control
ill ACC: unavailable
The system cannot guarantee that it will detect
objects correctly and is sw itched
off. The sensor
was moved or is faulty . Drive to an author ized
Audi dealer or authorized Audi Service Fac ility im
med iate ly to have the ma lfunction corrected .
ill ACC: currently una vailable. No sensor v is ion
IIJ ACC and Audi pre sen se: currently una vaila
ble. No sensor vis ion
This message appears if the sensor v iew is ob
structed, for e xamp le by leaves, snow, heavy
spray or dirt. Clean the sensor
c:>page 133,
fig . 116 .
II ACC: currently unavailable . Gradient too
steep
The road exceeds the maxim um poss ible angle
fo r safe adaptive cruise control operat ion. The
adaptive cruise co ntro l canno t be switched on.
ill ACC: only a vailable in D, Sor M
Select the 0/5 or M selector lever position.
IIJ ACC: pa rking brake applied
The adaptive cru ise control system sw itches off
a utomat ica lly if the parking brake is set. The
adaptive c ruise cont ro l is available again after re
l easing the parking brake .
II ACC: currently unavailable . Stabilization
control input
This message appears if the Electronic Stab iliza
tion Con trol (ESC) is taking action to stab ilize the ..,.
Assist
The lane assist display can be called up using the
buttons in the
multifunction steering wheel
c::>page29 .
Monochrome display
Refer to c::> fig. 128
® Solid lines: active lane assist is switched
on and ready to provide warnings on the
side that is ind icated.
® Blinking lines (left or right): using vi bra-
tions in the steering whee l, active lane as-
sist is warning you that you are leaving
the lane.
® Unfilled line(s): active lane assist is
switched on but is not ready to provide
warn ings.
No lines: active lane assist is sw itched off.
Multi-Color Display
Refer to q fig. 129
® Solid white lines: active lane ass ist is
sw itched on and ready to provide warn-
ings on the side that is indicated.
® Red lines (left or right) : using vibrations in
the steering wheel, active lane assist is
warn ing you that you are leaving the lane.
® Solid gray lines: active lane assist is
switched on but is not ready to provide
warn ings.
No lines: active lane assist is switched off.
Messages in the instrument cluster display
If the active lane ass ist has a malfunction , the
rm indicator light in the instrument cluster dis
p la y turns off and one of the following messages
appears:
Audi active lane assist: currently not available.
No camera view
This message appears if the camera is unable to
detect the lines . Th is could happen if :
l) This fun ction is not availab le in all coun tries.
144
-The camera fie ld of view c;,page 143, fig . 127 is
dirty or covered in ice. Clean this area on the
w indshield.
- The camera fie ld of view is fogged over . Wait
until the fog has cleared before switching the
active lane assist on again.
- The system has been unable to detect the lanes
for an extended period of time due to road con
ditions . Switch the act ive lane assist back on
when the lines are more visible .
Audi active lane assist: Currently unavailable
There is a temporary active lane assist malfunc
tion. Try switching the active lane ass ist on again
l ater.
Audi active lane assist: System fault!
Drive to an authorized Audi dealer or authorized
Audi Service Fac ility immed iately to have the
malfunction corrected.
rm Audi active lane assist: Please continue
steering vehicle!
This message appears if you are not steering by
yourself .
If this is the case, active lane assist does
not switch off, but it is "not ready" to provide a
warning . The system can help you keep the vehi
cle in the lane. However, you are responsible for
driv ing the veh icle and must steer it yourse lf .
Adjusting the steering time and vibration
warning
Applies to vehicles: with Audi active lane assist
You can adjust individual active lane assist set
tings in the MMI.
.,. Select: the I MENU I button> Car> Systems *
control button > Driver assistance > Audi ac
tive lane assist .
Steering time
1 >
Early: in this setting, the corrective steering hap
pens continuously to help keep the veh icle in the
center of the lane .
IJII>
,....,
N
0 > co ,....,
• Do not drive vehicle: steering defective
If th is ind icator light turns on and stays on and
this message appears, the power steering may
h ave fa iled.
Do
not cont inue driving . See an authorized Aud i
dealer or authorized Aud i Serv ice Faci lity for as
sistance.
• Do not dr ive vehicle: steering defective
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on.
Do
not tow your vehicle beca use it cannot be
steered. See an authorized A udi dealer or author
ized Audi Service Facility for assistance.
':r- ij Steering malfunction : you can continue driv
ing
I f the indicator light turns on, the steering whee l
may be more diff icult to move o r more sensitive
than usual. The steering wheel may also be at an
angle when driving st raight.
Drive slowly to an author ized Audi dealer or au
thor ized Audi Service Facility to have the mal
function corrected.
1;11 Steering lock: system fault! Please contact
Service
There is a malfunction in the electronic steering
lock.
Drive to an authorized Aud i dea ler or authorized
Aud i Service Faci lity immediately to have the
malfunct ion corrected.
A WARNING -
Have the system malfunction corrected as
soon as possible by an authorized Audi dealer
or authorized Audi Service Facility, as this in
creases the risk of an accident .
(D Tips
If the . or t~ff indicator light only stays on
for a short time, you may continue dr iv in g.
Intelligent Technology
All wheel drive (quattro)
Applies to vehicles: with all wheel drive
In all wheel drive, all four wheels ore powered.
General information
In all wheel dr ive, the driving power is div ided be
tween all fou r wheels . This happens automatical
ly depending on yo ur driving behavior as well as
the current road conditions . A lso see
c> page 159, Electronic stabilization control
(ESC).
The all whee l drive concept is designed for high
engine power. Yo ur vehicle is exceptionally pow
erfu l and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre
cautions
c> ,&. .
Winter tires
By using all wheel drive, your vehicle has good
forward motion with standard tires in winter con
ditions. However, in winter we recommend using
winter or all season tires on
all four wheels, be
cause this will improve the
broking effect.
Snow chains
If there are snow chain laws, snow chains must
also be used on veh icles w ith all wheel dr ive
c> page 269, Snow chains.
Replacing tires
For vehicles with a ll wheel d rive, only wheels with
the same rolling circumference should be used .
Avoid wheels with different tread depths
c> poge 260.
Offroad vehicle?
Your Audi is not an offroad vehicle -there is not
enough ground clearance. For this reason, avoid
difficu lt terrain . Also see<=)
page 302.
A WARNING
--Also, in veh icles with all whee l drive, adapt
your driving style to the current road and
traffic cond itions. Do not let the increased
safety prov ided tempt you into taking r isks.
163