SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
344 IF YOU NEED CONSUMER ASSISTANCE
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FCA US LLC vehicles. Included
are starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and safety
tips.
•Call toll free at:
1-800-890-4038 (U.S.)
1-800-387-1143 (Canada)
Or
• Visit us on the Worldwide Web at:
www.techauthority.comDEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform to Federal
safety requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
9
IF YOU NEED CONSUMER ASSISTANCE 349
Adding Engine Coolant (Antifreeze)............288
Adding Fuel ............................ .241
Adding Washer Fluid ..................... .280
Additives, Fuel .......................... .238
AirBag.............................. .42, 43
Advance Front Air Bag ....................44
Air Bag Operation .......................45
Air Bag Warning Light ....................53
Driver Knee Air Bag ......................46
Enhanced Accident Response ............51, 262
Event Data Recorder (EDR) ..............55, 262
FrontAirBag...........................42
If A Deployment Occurs ...................49
Knee Impact Bolsters .....................46
Maintaining Your Air Bag System ............54
Air Bag Deployment ........................42
Air Bag Light ...................... .53, 70, 127
Air Bag Maintenance .......................54
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .273 Air Conditioner Maintenance
.................275
Air Conditioning Refrigerant ..............275, 276
Air Conditioning System ....................275
Air Pressure, Tires ........................ .218
Alarm System (Security Alarm) ................15
Alfa DNA System (Dynamic Car Control System) . .186
Alfa Twin Clutch Transmission ............178, 266
Fluid Type ........................ .297, 327
Alterations/Modifications, Vehicle ...............8
Antifreeze (Engine Coolant) ...............287, 325
Capacities ........................... .325
Disposal ............................. .290
Anti-Lock Brake System (ABS) ................199
Appearance Care ........................ .298
Automatic Door Locks ......................23
Automatic Transaxle ........................11
Automatic Transmission ....................178
Fluid Type ........................... .327
Auto Unlock, Doors ........................23
354 INDEX
Trip Button........................... .158
Trip Computer ........................ .158
Trip Functions ........................ .159
Units (Set Units) ....................... .154
Values Displayed ...................... .161
Emergency, In Case Of Hazard Warning Flasher ..................246
Jump Starting ......................... .254
Overheating .......................... .246
Emission Control System Maintenance ..........267
Engine Air Cleaner .......................... .273
Break-In Recommendations .................67
Checking Oil Level ..................... .270
Compartment ......................... .265
Cooling ............................. .286
Exhaust Gas Caution ..................68, 240
Fails To Start ......................... .177
Flooded, Starting ...................... .177Fuel Requirements
..................... .236
Jump Starting ......................... .254
Oil ............................. .270, 325
Oil Filler Cap ......................... .272
Oil Filter ............................ .272
Oil Selection .......................... .272
Overheating .......................... .246
Starting ............................. .176
Enhanced Accident Response Feature .........51, 262
Ethanol ............................... .237
Euro Twin Clutch Transmission Fluid Type ........................... .298
Event Data Recorder ........................55
Exhaust Gas Caution ....................68, 240
Exhaust System ....................... .68, 284
Exterior Lights ............................70
Filters Air Cleaner .......................... .273
358 INDEX
Engine Fuel.......................... .326
Engine Oil ........................... .272
Engine Oil Disposal .....................272
Flashers Hazard Warning ....................... .246
Turn Signal ........................ .70, 141
Flooded Engine Starting ....................177
Fluid, Brake ............................ .327
Fluid Capacities ......................... .325
Fluid Leaks ..............................71
Fluids, Lubricants And Genuine Parts ...........326
Four-Way Hazard Flasher ...................246
Fuel .................................. .236
Adding ............................. .241
Additives ............................ .238
Capacity ............................ .325
Clean Air ............................ .237
Ethanol ............................. .237
Gasoline ............................. .236Materials Added
....................... .238
Methanol ............................ .237
Octane Rating ......................... .236
Requirements ......................... .236
Tank Capacity ......................... .325
Fueling ............................... .241
Fuses ................................. .305
Gasoline, Clean Air ....................... .237
Gasoline (Fuel) ....................... .236, 325
Gasoline, Reformulated .....................237
General Information ....................165, 236
General Maintenance ...................... .270
Glass Cleaning .......................... .303
Hazard Driving Through Flowing, Rising, Or Shallow Stand-
ing Water ............................ .193
Hazard Warning Flasher ....................246
10
INDEX 359
Lead Free Gasoline....................... .236
Leaks, Fluid ..............................71
Life Of Tires ............................ .227
Light Bulbs .......................... .70, 310
Lights ............................ .70, 92, 93
AirBag .........................53, 70, 127
Brake Warning ........................ .123
Bulb Replacement ...................... .312
Cruise ........................... .143, 144
Engine Temperature Warning ...............130
Exterior ...............................70
Hazard Warning Flasher ..................246
Illuminated Entry ........................17
Interior ...............................96
Malfunction Indicator (Check Engine) .........138
Park ............................. .94, 142
Passing ...............................94
Seat Belt Reminder ..................... .128
Service .............................. .312Tire Pressure Monitoring (TPMS)
............131
Turn Signal ........................ .70, 141
Warning (Instrument Cluster Description) . . .130, 141
Loading Vehicle Tires ............................... .212
Locks ..................................22
Auto Unlock ...........................23
Door .................................22
Power Door ............................22
Lubrication, Body ........................ .276
Lug Nuts .............................. .247
Maintenance Free Battery ....................274
Maintenance, General ..................... .270
Maintenance Procedures ....................270
Maintenance Schedule ..................... .330
Malfunction Indicator Light (Check Engine) . . .138, 267
Manual, Service ......................... .348
10
INDEX 361
Rotation, Tires.......................... .230
Safety Checks Inside Vehicle ..................69
Safety Checks Outside Vehicle .................70
Safety Defects, Reporting ....................347
Safety, Exhaust Gas .........................68
Safety Information, Tire .....................206
Safety Tips ...............................67
Schedule, Maintenance .....................330
Seat Belt Automatic Locking Retractor (ALR) ...........40
Energy Management Feature ................40
Lap/Shoulder Belt Operation ................36
Lap/Shoulder Belts .......................34
Lap/Shoulder Belt Untwisting ...............38
Pregnant Women ........................39
Seat Belt Pretensioner .....................39
Seat Belt Reminder .......................32
Seat Belt System .........................30 Seat Belt Maintenance
..................... .304
Seat Belt Reminder .........................32
Seat Belts ............................ .32, 69
Child Restraint .....................56, 59, 62
Front Seat ....................... .32, 34, 36
Inspection .............................69
Operating Instructions ....................36
Pregnant Women ........................39
Pretensioners ...........................39
Rear Seat ..............................34
Reminder ............................ .128
Untwisting Procedure .....................38
Seats ...................................85
Adjustment ......................... .85, 86
Reclining ..............................87
Security Alarm ............................15
Sentry Key (Immobilizer) ....................13
Service Assistance ........................ .344
Service Contract ......................... .346
364 INDEX
Pressure Warning Light...................131
Quality Grading ....................... .349
Radial .............................. .220
Replacement .......................... .228
Rotation ............................. .230
Safety ........................... .206, 217
Sizes ............................... .207
Snow Tires ........................... .222
Spare Tire ........................ .223, 225
Spinning ............................ .226
Tread Wear Indicators ....................226
Tire Safety Information .....................206
To Open Deck Lid .........................89
Towing ............................... .244
Recreational .......................... .244
Towing Eyes ............................ .258
Towing Vehicle Behind A Motorhome ...........244
Traction ............................... .192
Trailer Towing .......................... .244Transaxle
Automatic .............................11
Transmission ........................... .179
Automatic ........................... .178
Fluid ............................... .296
Maintenance .......................... .296
Transmitter Battery Service (Remote Keyless Entry) . .20
Transporting Passengers .....................67
Transporting Pets ..........................66
Tread Wear Indicators ..................... .226
Turn Signals ............................ .141
Uniform Tire Quality Grades .................349
Unleaded Gasoline ....................... .236
Untwisting Procedure, Seat Belt ................38
Vehicle Identification Number (VIN) .............7
Vehicle Loading ......................... .213
Vehicle Modifications/Alterations ...............8
366 INDEX