2016 Acura TLX phone

285
uuTroubleshooting uMap, Voice, Entering Destinations
Troubleshooting
The voice control system is having difficulty
recognizing my voice commands.Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as po ssible, and you are using the correct command when
speaking.
2 Voice Recognition P. 23
I cannot give voice commands.Make sure you selected OK at the Startup Confirmation screen.
2Start-up P. 20
I cannot select an option using the Interface
Dial.To reduce potential driver distraction, ce rtain onscreen functions and features are
limited or inoperable while the vehicle is moving. Use voice commands or pull over
to proceed.
The navigation system pronunciation of
street names in the guidance command or
destination address sounds strange.The basic guidance phrases use a studio-re corded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1.Check that the nighttime dashboard brightness control is not set to maximum.
2. Press the SETTINGS button. Select Navi Settings > Map > Color (Night) .
2Color P. 73
The screen is dark wh en I drive during the
day.Press the SETTINGS button. Select Navi Settings > Map > Color (Day) .
2Color P. 73
How do I change or remove my PIN?1.Press the SETTINGS button. Select Navi Settings > Personal Info > PIN
Number > Address Book PIN or Go Home PIN .
2. Enter your existing PIN. You then have the choice to change or remove the PIN.
2 PIN Numbers P. 47
I have forgotten my PIN. How do I reset the
PIN for Home or the PIN for personal
addresses?A dealer must reset the PIN for you.
ProblemSolution
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287
uuTroubleshooting uGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to gene rate the optimal route. You can change
the route preferences used when calculating a route.
2 Route Preference P. 54
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-
up messages?Press the SETTINGS button. Select Navi Settings > Routing , and set Traffic
Rerouting to Off .
2Traffic Rerouting P. 58
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 305
The vehicle position icon is not following the road
and the “GPS icon” text in the upper left hand
corner of the screen is white or missing.●Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboard, such as radar detectors, mobile
phones, or loose articles.
●Metallic tinting or other aftermarket devices can interfere with the GPS
reception.
Please consult a dealer.
2 GPS System P. 302
The blue highlighted route and voice guidance
stopped or turned into a blue/pink line before I got
to my destination.Your route has entered an unverified area.
2Unverified Routing P. 56
How do I stop the map from rotating as I drive
along?Press the SETTINGS button. Select Navi Settings > Map > View > North-up .
The “time to destination” display sometimes
increases even though I am getting closer to my
destination.If your speed reduces due to slower tra ffic, the navigation system updates the
“time to destination” based on your ac tual road speed to give you a better
estimate of arrival time.
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295
uuError Messages uPandora ®
Troubleshooting
Cannot connect to PANDORA.
When stopped, check your mobile device.The Pandora® app failed to start
because of the following device errors:
●The display on your smartphone is
turned off.
●Your smartphone is locked.●The home screen or the app screen
(music screen) is not displayed on
your smartphone.
●The track is not played on your
smartphone even after 30 seconds
have passed.
●The Pandora ® app is not installed in
your device, or the Pandora ® version
is not supported.
●Turn the phone screen on, and make
sure it is unlocked.
●The Pandora® version is not
supported. Update to the latest
version.When not driving, pleas e see mobile device.
The Pandora® app in your smartphone is
not compatible with the app launcher
system.Download the most recent version of
the Pandora® app.
The required app is not installed.Download the HondaLink app from
www.hondalink.com .
The maximum number of stations that can be
created is 100. To create more, please delete one or
more previously created stations.Appears when the number of created
stations reaches the limitation.Delete the unneeded stations from the
Station List.
Unable to create new station.
Please try again.Appears when you try to create a new
station.Try again later.
Error MessageCauseSolution
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302
Reference Information
System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth of
the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side windows
• Mobile phones, PDAs, or other electronic devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near the navigation unit
• Trees, tall buildin gs, freeway/highway
overpasses, tunnels, or overhead
electrical power wires
The GPS is operated by the U.S. Department
of Defense. For security reasons, there are
certain inaccuracies bu ilt into the GPS for
which the navigation system must
constantly compensate. This can cause occasional positioning errors of up to
several hundred feet or tens of meters.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addr
esses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police stations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local information sources.
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in the
wrong location, or have an incorrect name
or address range. A message will warn you
if your route includes unverified streets.
Exercise additional caution when driving in
unverified areas.
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304
Reference Information
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 284
• There are also FAQs available online at
www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
• For traffic-related issues:
2 Traffic P. 286
• For reporting issues with the database or
places/landmarks:
2 Visiting Your Dealer P. 304
• Call Acura Client Relations.
2Acura Client Relations Contact
Information P. 304
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Relations
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: [email protected]
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer . Please identify the
specific issue (e.g., error occurs when you
enter a specific addre ss, when driving on a
certain road, or just when it’s cold) so that
the service technician can refer the issue to
the factory so that a solution can be found.
Be patient, the service technician may be
unfamiliar with your specific issue.
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313
Voice Commands
Voice Commands.................................. 314
Voice Portal Screen .............................. 314
Navigation Commands ......................... 315
Useful Commands................................ 316
Phone Commands................................ 316
Audio Commands ................................ 317
On Screen Commands ......................... 317
Music Search Commands ..................... 317
General Commands ............................. 318
Climate Control Commands ................. 318
List of Categories ................................. 318
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314
Voice Commands
Voice Commands
Voice Portal Screen
When the (Talk) button is pressed,
available voice commands appear on the
screen.
For a complete list of commands, say “Voice
Help ” after the beep or select Voice Help.
You can see the list of commands in Voice
Info on the Info menu screen. Select Info,
then select .
*1: U.S. models only
This can be only used when the phone is
connected. When the sy stem recognizes the
Phone call command, the screen will
change the dedicated screen for the voice
recognition of the phone. Call
Call
This can be only used when the iPod or HDD
device is connected.
■ Phone Call
■Music Search
You can see a list of the available
commands on the screen.
Navigation Commands
Useful Commands
Phone Commands
Audio Commands
On Screen Commands
Music Search Commands
General Commands
Climate Control Commands
All Commands
Voice Settings
Getting Started
The screen changes the navigation screen. Address (English only)
*1
Place Name (English only)*1
Find Nearest POI Category
Go Home
Previous Destination
Address Book
Place Phone Number
■ Voice Help
■Navigation
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uuVoice Commands uUseful Commands
Voice Commands
Performing arts
Sports complex
Tourist attraction
Restaurant
American restaurant
Californian restaurant
Chinese restaurant
Coffee shop
Continental restaurant
Fast food
French restaurant
German restaurant
Greek restaurant
Indian restaurant
Italian restaurant
Japanese restaurant
Korean restaurant
Mexican restaurant
Pizza
Seafood restaurant
Thai restaurant
Vegetarian restaurant
Vietnamese restaurant
Other restaurant
Shopping
Accessory store
Book store
Clothing store Grocery store
Home improvement store
Mall
Office supply store
Pharmacy
Pet food store
Sewing store
Shoe store
Sporting goods store
Toy store
Travel center
Airport
Automobile club
Bus station
Camping
Commuter rail station
Ferry terminal
Named place
Park & ride
Parking garage
Parking lot
Rental car agency
Rest area
Ski area
Tourist information
Train station
Travel agency
Truck stopUseful Commands
The system accepts th
ese commands on the
voice portal top screen.
Call
Call
What time is it?
What is today's date?
Phone Commands
The system accepts th ese commands on the
dedicated screen for the voice recognition
of the phone.
Call
Call
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