2016 Acura RDX phone

Continued307
uuAcuraLink ®u AcuraLink ® Message
AcuraLink® Messages
While a message is displayed, you
can use options to take immediate
action to the message.
Available options are:
• Voice : Reads the message aloud. Select Stop to cancel it.
• Find Acura Dlr. : Searches for the nearest Acura dealer.
• Delete: Deletes the displayed message.
• Call Your Dealer : Calls your Acura dealer using HFL.
• Schedule Dealer Appointment (U.S. only): Automatically sets an appointment
date at your dealer.
• Phone number : Dials a number displaye d in the message via HFL.
• Diagnostic Info: Updates the current diagnostic message by connecting to the
Acura server using HFL.
■Message Options1
Message Options
The available options vary by message category.
You can delete all message s in a category at once.
Voice is available only when the Message Auto
Reading setting is in ON, and the language selected
is English.
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318
Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed
every time I start the car.This is normal. The Startup Confirmation screen reminds you and your guest
drivers to always operate the navigation system in a safe manner. The Startup
Confirmation screen goes off after a certain period of time and the top screen of
the last mode is displayed.
The navigation system reboots by itself
(returns to the opening screen).A reboot can be caused by extreme temperatures and does not necessarily
indicate a problem. If this happens frequently, please see a dealer.
How do I specify a de stination when an
entered city or street could not be found?●Try entering the street first. Some cities are lumped in with a major metro area.
In rural “unverified” areas or new subdivisions, streets may be missing or only
partially numbered.
●Try selecting the destination directly from the map.
2 Map Input P. 138
Why do some letters become grayed out
when I enter an address?As you enter each letter in an address or a place/landmark, the navigation system
looks in the database to see what letters are possible and grays out letters that do
not apply.
How do I delete Personal Addresses,
Previous Destinations, or the Home Address?1. Press the SETTINGS button. Select Navi Settings > Personal Info to display
the types of information.
2. Select the type of address to delete.
3. Select Delete.
I cannot hear the navigation system voice.1.Press the SETTINGS button. Select System Settings and check that Guidance
Volume is not set to 0.
2. Select Voice Reco and set Voice Prompt to On.
Why is Call grayed out on the Calculate
Route screen?Your phone is not paired to Bluetooth® HandsFreeLink ® or, if paired, your phone
is in use.
2 Bluetooth® HandsFreeLink ® P. 252
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319
uuTroubleshooting uMap, Voice, Entering Destinations
Troubleshooting
The voice control system is having difficulty
recognizing my voice commands.●Check that the vents are not blowing air onto the microphone on the ceiling,
the vehicle is as quiet as possible, a nd you are using the correct command when
speaking.
2 Voice Recognition P. 23●Say “Voice Help” on any screen to see a li st of the applicable voice
commands.
I cannot give voice commands.Make sure you selected OK at the Startup Confirmation screen.
2Start-up P. 20
I cannot select an option using the Interface
Dial.To reduce potential driver distraction, ce rtain onscreen functions and features are
limited or inoperable while the vehicle is moving. Use voice commands or pull over
to proceed.
The navigation system pronunciation of
street names in the guidance command or
destination address sounds strange.The basic guidance phrases use a studio-recorded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1.Check that the nighttime dashboard bri ghtness control is not set to maximum.
2. Press the SETTINGS button. Select Navi Settings > Map > Color (Night) .
2Color P. 73
The screen is dark when I drive during the
day.Press the SETTINGS button. Select Navi Settings > Map > Color (Day) .
2Color P. 73
How do I change or remove my PIN?1.Press the SETTINGS button. Select Navi Settings > Personal Info > PIN
Number > Address Book PIN or Go Home PIN .
2. Enter your existing PIN. You then have the choice to change or remove the PIN.
2 PIN Numbers P. 47
I have forgotten my PIN. How do I reset the
PIN for Home or the PIN for personal
addresses?A dealer must reset the PIN for you.
ProblemSolution
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330
uuError Messages uPandora ®
Troubleshooting
Cannot connect to PANDORA.
When stopped, check your mobile device.The Pandora ® app failed to start
because of the following device errors:
●The display on your smartphone is
turned off.
●Your smartphone is locked.●The home screen or the app screen
(music screen) is not displayed on
your smartphone.
●The track is not played on your
smartphone even after 30 seconds
have passed.
●The Pandora® app is not installed in
your device, or the Pandora ® version
is not supported.
●Turn the phone sc reen on, and make
sure it is unlocked.
●The Pandora® version is not
supported. Update to the latest
version.When not driving, please see mobile device.
The Pandora® app in your smartphone is
not compatible with the app launcher
system.Download the most recent version of
the Pandora® app.
The required app is not installed.Download the HondaLink app from
www.hondalink.com .
The maximum number of stations that can be
created is 100. To create more, please delete one or
more previously created stations.Appears when the number of created
stations reaches the limitation.Delete the unneeded stations from the
Station List.
Unable to create new station.
Please try again.Appears when you try to create a new
station.Try again later.
Error MessageCauseSolution
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338
Reference Information
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 318
• There are also FAQs available online at
www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
• For traffic-related issues:
2 Traffic P. 320
• For reporting issues with the database or
places/landmarks:
2 Visiting a Dealer P. 338
• Call Acura Client Relations.
2Acura Client Relations Contact
Information P. 338
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Relations
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: [email protected]
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
Visiting a Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer . Please identify the
specific issue (e.g., error occurs when you
enter a specific addre ss, when driving on a
certain road, or just when it’s cold) so that
the service technician can refer the issue to
the factory so that a solution can be found.
Be patient, the service technician may be
unfamiliar with your specific issue.
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347
Voice Commands
Voice Commands.................................. 348
Navigation Commands ......................... 348
Voice Portal Commands ....................... 350
Phone Commands................................ 350
Info Commands ................................... 351
Climate Control Commands ................. 351
Audio Commands ................................ 351
On-Screen Commands ......................... 355
Spelling Assistance ............................... 355
List of Categories .................................. 358
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348
Voice Commands
Voice Commands
Navigation Commands
The system accepts these commands on a
map/guidance screen.Display voice portal
Display phone (equivalent to PHONE)
Display audio (equivalent to AUDIO)
Display navigation (if en route, displays
the Route screen)
Display information (equivalent to INFO)
Display menu (equivalent to MENU. if en
route, displays Route Options)
Display setting (equivalent to SETTINGS
button)
Display map
Display map guide (when en route, shows
the next guidance point)
Cancel
What time is it?
What is today’s date?
Voice help (displays commands for
current screen)
Messages
■ General Commands
Display current location
(shows current
latitude, longitude, and elevation)
Display/Hide (specify icon type):
ATM
gas station
restaurant
post office
grocery store
lodging (hotel, motel)
parking garage
parking lot
school
hospital
freeway exit information (U.S.)
highway exit information (Canada)
traffic
traffic speeds
traffic icons
traffic incidents
Go home
Register the current location (stores
current location in the Address Book)
■ Map Display Commands
Display north up
Display heading up
Display 3D map
Display zoom in
Display zoom out
Display
(specify scale):
1/20 mile (80 m) scale
1/8 mile (200 m) scale
1/4 mile (400 m) scale
1/2 mile (800 m) scale
1 mile (1600 m) scale
2 mile (3 km) scale
5 mile (8 km) scale
15 mile (24 km) scale
50 mile (80 km) scale
150 mile (240 km) scale
350 mile (560 km) scale
1000 mile (1600 km) scale
Max zoom in
Max zoom out
■ Map Scale Commands
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350
uuVoice Commands uVoice Portal Commands
Voice Commands
Travel center
Airport
Automobile club
Bus station
Camping
Commuter rail station
Ferry terminal
Named place
Park & ride
Parking garage
Parking lot
Rental car agency
Rest area
Ski area
Tourist information
Train station
Travel agency
Truck stop The system accepts these commands when
a route is set.
How long to the destination?
*
How far to the destination?*
Display destination map
Display entire route
Cancel route
Repeat guidance
* These commands are not available if you scroll through the map while en
route to a destination.
Voice Portal Commands
The system accepts these commands on the
Voice Portal screen.
Call Your contact name
Call Phone Number
Address (U.S.)
Place Name (U.S.)
Find nearest POI category name (Canada)
Go home
Cancel route
■ Route CommandsPhone Commands
The system accepts these commands on any
screen.
Call by number
Call by name
Call (phone number)
Call (contact name)
Contacts that are imported from your
phone to the vehicle are all made available
by voice. Voice Tags can also be recorded
for each of your Speed Dial entries.
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