Vehicle care189●If the ground on which the vehicle
is standing is soft, a solid board
(max. 1 cm thick) should be
placed under the jack.
● No people or animals may be in the vehicle when it is jacked-up.
● Never crawl under a jacked-up vehicle.
● Do not start the engine when the vehicle is raised on the jack.
● Clean wheel bolts/nuts and their threads before mounting the
wheel.9 Warning
Do not grease wheel bolt, wheel
nut and wheel nut cone.
1. Remove the wheel cover using the hook supplied. Vehicle tools
3 179.
2. Install the wheel wrench ensuring that it locates securely and loosen
each wheel bolt/nut by half a turn.
3. Vehicles with Front-wheel drive:
Raise vehicle by placing lifting
pad spigot of the jack under the
jacking hole located nearest the
wheel concerned.
Ensure the jack is positioned correctly. The jack base must be
on the ground directly below the
jacking hole in a manner that
prevents it from slipping.
Attach wheel wrench onto the jack
and raise the vehicle by turning
the wrench until the wheel is clear of the ground.
Vehicles with Rear-wheel drive:
Pay attention to the operating
instructions supplied with the
hydraulic jack and assemble the
parts required as specified.
Position the adapter at the jacking
hole located nearest the wheel
concerned.
194Vehicle care● Use a booster battery with thesame voltage (12 volts). Its
capacity (Ah) must not be much less than that of the discharged
vehicle battery.
● Use jump leads with insulated terminals and a cross section of
at least 25 mm 2
.
● Do not disconnect the discharged
battery from the vehicle.
● Switch off all unnecessary electrical consumers.
● Switch off the air suspension system 3 125.
● Do not lean over the vehicle battery during jump starting.
● Do not allow the terminals of one
lead to touch those of the other
lead.
● The vehicles must not come into contact with each other during
the jump starting process.
● Apply the parking brake and engage neutral (manual
transmission) or N (manual
transmission automated).Jump start terminal
In the event of a discharged vehicle
battery, the jump start terminal
enables the vehicle to be started
without the need to access the battery inside the vehicle.
The jump start terminal is located in
the engine compartment and
identified by a " <" sign on the red
insulating cover. Lift the red insulating
cover to access the terminal
connector.
Ensure the red insulating cover is
latched back into position when not in
use.
Jump starting procedure
Depending on model, the jump start
terminal may be located at the left-
hand or right-hand side of the engine
compartment.
Vehicle care195
Lead connection order:1. Connect the red lead to the positive terminal of the booster
battery.
2. Connect the other end of the red lead to the jump start terminal of
the vehicle with the discharged
vehicle battery.
3. Connect the black lead to the negative terminal of the booster
battery.
4. Connect the other end of the black
lead to a vehicle grounding point,
such as the engine block or an
engine mounting bolt. Connect as
far away from the discharged
vehicle battery as possible,
however at least 60 cm.
Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the engine: 1. Start the engine of the vehicle providing the jump start.
2. After 5 minutes, start the other engine. Start attempts should be
made for no longer than
15 seconds at an interval of
1 minute.
3. Allow both engines to idle for approx. 3 minutes with the leads
connected.
4. Switch on electrical consumers (e.g. headlights, heated rear
window) of the vehicle receiving
the jump start.
5. Reverse above sequence exactly when removing leads.Towing
Towing the vehicle
The towing eye is stowed with the vehicle tools 3 179.
Disengage the cover using a suitable
tool and remove.
Screw the towing eye clockwise into
the front towing point and tighten fully using the wheel wrench.
Attach a tow rope - or better still a tow
rod - to the towing eye, never to the
bumper or front suspension units.
196Vehicle careCaution
Do not tow the vehicle from the
rear. The front towing eye must
only be used for towing and not
recovering a vehicle.
Switch on ignition to permit operation
of brake lights, horn and windscreen
wipers, and move the steering wheel
slightly to release the steering wheel
lock.
Switch off the air suspension system 3 125.
Transmission in neutral.
Caution
Vehicles with manual
transmission automated: If neutral cannot be selected, the vehiclemust only be towed with the drive
wheels raised off the ground.
The vehicle should always be
towed with the ignition switched
off.
Manual transmission automated
3 134.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust fumes
from the towing vehicle, switch on the
air recirculation system 3 106 and
close the windows.
Seek the assistance of a workshop.
After towing, unscrew the towing eye
and refit the cover.
Towing another vehicle
Attach a tow rope - or better still a tow
rod - to the rear towing eye, never to
the rear axle and suspension units.
The rear towing eye must only be
used for towing and not recovering a
vehicle.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
Vehicle care197Appearance care
Exterior care LocksThe locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use de-icing agent only when
absolutely necessary, as this has a
degreasing effect and impairs lock
function. After using a de-icing agent,
have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing. Restrictions for
filmed or matt painted body parts or decor tapes, see "Polishing and
waxing".
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wipers
must be switched off and the exterior
mirrors must be folded in. Remove
antenna and external accessories
such as roof racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a protective film, making waxing
unnecessary.
200Service and maintenanceService and
maintenanceGeneral information ...................200
Service information ..................200
Recommended fluids, lubricants
and parts .................................... 201
Recommended fluids and lubricants ................................ 201General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for the vehicle is available at
the workshop.
Service display 3 82.
Engine identification 3 204.
Service intervals - except Bus Maintenance of your vehicle is
required every 25,000 miles or after 2 years, whichever occurs first,
unless otherwise indicated by the
service display.
A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.Service intervals - Bus only
Maintenance of your vehicle is
required every 20,000 miles or after 1 year , whichever occurs first, unless
otherwise indicated by the service
display.
Confirmations
Confirmation of service is recorded in the Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service display The service interval is based on
several parameters depending on
usage.
Service and maintenance201The service display, located in the
Driver Information Centre (DIC),
indicates when the next service is
due. Seek the assistance of a
workshop.
Service display 3 82.
Engine oil lever monitor 3 81.Recommended fluids,
lubricants and parts
Recommended fluids andlubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for diesel engines. If it is unavailable,
engine oils of other listed qualities
must be used.
Select the appropriate engine oil based on its quality and on the
minimum ambient temperature
3 205.
Topping up engine oil
Engine oils of different manufacturers
and brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oil with only
ACEA A1/B1 or only A5/B5 quality is
prohibited, since it can cause long-
term engine damage under certain
operating conditions.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 205.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
202Service and maintenanceEngine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade
depending on the minimum ambient
temperature 3 205.
All of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only silicate-free long life coolant (LLC) antifreeze approved for the
vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C.
This concentration should be
maintained all year round. The use of additional coolant additives that
intend to give additional corrosionprotection or seal against minor leaks
can cause function problems. Liability
for consequences resulting from the
use of additional coolant additives will be rejected.
Brake fluid
Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified interval.
AdBlue Only use AdBlue to reduce the
nitrogen oxides in the exhaust
emission 3 128.