2015 VOLVO XC90 service

INTRODUCTION
27
Volvo Cars of Canada National Customer Service9130 Leslie Street
Richmond Hill, Ontario L4B 0B9
1-800-663-8255 www.volvocars.com/ca
Volvo ID
A Volvo ID can be used to access a number of on-line services 2
Creating a Volvo IDA Volvo ID can be created in two ways:
Using the
Volvo ID app1. If you have not already done so, download
the Volvo ID app from the Remote update
service.
2. Start the app and register a personal email address. 3. Follow the instructions that will be sent auto-
matically to this email address.
> A Volvo ID has now been created and hasbeen automatically registered to the vehi- cle. The Volvo ID services available cannow be used.
Using the Volvo On Call ( VOC ) app1. Download the latest version of the VOC app
to your cell phone from e.g., the App Store, Windows Phone or Google Play.
2. Start the app and create a Volvo ID on the start page.
3. Register a personal email address and then follow the instructions that will be sent auto-matically to this address.
Registering your Volvo ID to the vehicleIf your Volvo ID was created using the Volvo OnCall mobile app, the ID has to be registered tothe vehicle:
1. With the vehicle connected to the Internet,
download the Volvo ID app from the
Remote
update service in the center display's App
view. See also the article "Downloading, updating and uninstalling apps."
2. Start the app and enter your Volvo ID.
2 These services vary and may be subject to change. Consult your Volvo retailer.

INTRODUCTION
283. Follow the instructions that will be sent auto-
matically to the email address linked to your Volvo ID.
> Your Volvo ID is now registered to thevehicle and the Volvo ID services available can be used.
Advantages of having a Volvo ID
• Only one user name and password are required to access online services.
• If you change a user name or password forone of the online service (e.g., VOC), it/theywill also be automatically changed for theother services.
Related information
•Downloading, updating and uninstalling apps(p. 404)
• Connecting to the Internet (p. 402)

INTRODUCTION
* Option/accessory, for more information, see Introduction.
54
Saving/deleting favoritesSave an article as a favorite by tapping the star (
) at the upper right when an article is open.
The star symbol will be filled in (
) when its arti-
cle has been saved as a favorite. To delete a favorite, tap its star again.
Using the search function1. Tap the magnifying glass icon () in the
owner's manual's upper menu. A keyboard will appear at the bottom of the screen.
2. Enter a word, e.g., "seat belt." > Suggested articles will be displayed asmore characters are entered.
3. Confirm by tapping the article. To leave search mode tap the up-arrow next to thesearch box.
Related information
• On-board digital owner's manual (p. 52)
• Using the center display keyboard (p. 32)
Glass
Laminated glass
The windshield and panoramic roof
* are made of
laminated glass, which is reinforced to help pre- vent break-ins and to provide additional sound-proofing. Laminated glass is optional for theother side windows.
Laminated glass symbol 6
Related information
•
Laminated panoramic roof
* (p. 101)
• Power windows (p. 104)
• Defrosting windows and mirrors (p. 187)
• Using sun shades (p. 106)
• Rearview mirror (p. 105)
• Power windows (p. 104)
• Head-up display (HUD)
* (p. 117)
• Activating/deactivating the rain sensor (p. 155)
• Windshield and headlight washers (p. 156)
• Tailgate window wiper and washer (p. 157)
Technician certification
In addition to Volvo factory training, Volvo sup- ports certification by the National Institute forAutomotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a high degree of competence in specific areas. Besidespassing exams, each technician must also haveworked in the field for two or more years before acertificate is issued. These professional techni-cians are best able to analyze vehicle problemsand perform the necessary maintenance proce-dures to keep your Volvo at peak operating con-dition.
6 This symbol is not shown on the windshield or panoramic roof.

SAFETY
56
General safety information The vehicle is equipped with a number of safety systems for the driver and passengers.
Warning symbol in the instrument panelThe warning symbol in the instrument panel illuminates when the ignition is in mode II or higher. It will go out after
approx. 6 seconds if no faults are
detected in the airbag system.
WARNING
• If the SRS warning light stays on after the engine has started or if it illuminateswhile you are driving, have the vehicleinspected by a trained and qualified Volvoservice technician as soon as possible.
• Never try to repair any component or partof the SRS yourself. Any interference inthe system could cause malfunction andserious injury. All work on these systemsshould be performed by a trained andqualified Volvo service technician.
Related information
• Safety during pregnancy (p. 62)
• Seat belts (p. 58)
• Safety systems (p. 83)
• Airbag system (p. 83)
Occupant safety Safety is Volvo's cornerstone.
Volvo's concern for safetyOur concern for safety dates back to 1927 when the first Volvo rolled off the production line.Three-point seat belts (a Volvo invention), safetycages, and energy-absorbing impact zones weredesigned into Volvo vehicles long before it wasfashionable or required by government regulation. We will not compromise our commitment to safety. We continue to seek out new safety fea-tures and to refine those already in our vehicles.You can help. We would appreciate hearing yoursuggestions about improving automobile safety.We also want to know if you ever have a safetyconcern with your vehicle. Call us in the U.S. at:1-800-458-1552 or in Canada at:1-800-663-8255.
Occupant safety remindersHow safely you drive doesn't depend on how old you are but rather on:
• How well you see.
• Your ability to concentrate.
• How quickly you make decisions under stress to avoid an accident.
The following suggestions are intended to help you cope with the ever changing traffic environ-ment. •
Never drink and drive.
• If you are taking any medication, consult your physician about its potential effects on yourdriving abilities.
• Take a driver-retraining course.
• Have your eyes checked regularly.
• Keep your windshield and headlights clean.
• Replace wiper blades when they start toleave streaks.
• Take into account the traffic, road, andweather conditions, particularly with regard tostopping distance.
• Never send text messages while driving.
• Refrain from using or minimize the use of acell phone while driving.
Related information
• Recall information (p. 58)
• Reporting safety defects (p. 57)

SAFETY
57
Reporting safety defects
The following information will help you report any perceived safety-related defects in your vehicle.
Reporting safety defects in the U.S.
If you believe that your vehicle has a defect which could cause a crash orcould cause injury or death, you shouldimmediately inform the National High-way Traffic Safety Administration(NHTSA) in addition to notifying VolvoCars of North America, LLC. If NHTSAreceives similar complaints, it may openan investigation, and if it finds that asafety defect exists in a group of vehi-cles, it may order a recall and remedycampaign. However, NHTSA cannotbecome involved in individual problemsbetween you, your retailer, or VolvoCars of North America, LLC. To contactNHTSA, you may either call the AutoSafety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153) or write to: NHTSA, U.S. Department of Transpor-tation, Washington D.C. 20590. You can also obtain other informationabout motor vehicle safety from http://www.safercar.gov, where you can alsoenter your vehicle's VIN (Vehicle Identi-fication Number) to see if it has anyopen recalls. Volvo strongly recommends that if your vehicle is covered under a service cam-paign, safety or emission recall or simi-lar action, it should be completed assoon as possible. Please check withyour local retailer or Volvo Cars ofNorth America, LLC if your vehicle iscovered under these conditions. NHTSA can be reached at:Internet:http://www.nhtsa.govTelephone:1-888-DASH-2-DOT (1-888-327-4236).
Reporting safety defects in CanadaIf you believe your vehicle has a defect that could cause a crash or could cause injury or death, youshould immediately inform Transport Canada inaddition to notifying Volvo Cars of Canada Corp.
Transport Canada can be contacted at:1-800-333-0510 Teletypewriter (TTY): 613 990-4500Fax: 1-819-994-3372Mailing Address: Transport Canada - Road Safety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1
Related information
•
Recall information (p. 58)
• Occupant safety (p. 56)

SAFETY
58
Recall information
On our website, select the tab YOUR VOLVO and the heading RECALL INFORMATION will be dis-played at the lower left side of the screen. Enteryour Vehicle Identification Number for your vehi-cle (found at the base of the windshield). If yourvehicle has any open Recalls, they will be dis-played on this page.
Volvo customers in CanadaFor any questions regarding open recalls for your vehicle, please contact your authorized Volvoretailer. If your retailer is unable to answer yourquestions, please contact Volvo Customer Rela-tions at 905 695-9626, Monday through Friday,8:30 A.M. to 5:00 P.M. EST or by e-mail [email protected]. You may also write us at: Volvo Cars of CanadaNational Customer Service9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B9
Related information
•Occupant safety (p. 56)
• Reporting safety defects (p. 57)
Seat belts
Seat belts should always be worn by all occu- pants of your vehicle. Children should be prop-erly restrained, using an infant, car, or boosterseat determined by age, weight and height.
Most states and provinces make it mandatory for occupants of a vehicle to use seat belts.
Occupant Safe PositioningOccupant Safe Positioning (OSP) is a system inthe front seats that pulls the seat belts slightlytaut prior to a collision. OSP helps position thefront seat occupants to help improve the effectsof other safety systems, e.g., the airbag system.
Seat belt maintenanceCheck periodically that the seat belts are in goodcondition. Use water and a mild detergent forcleaning. Check seat belt mechanism function asfollows: attach the seat belt and pull rapidly onthe strap.
WARNING
• Never repair the belt yourself; have this work done by a trained and qualifiedVolvo service technician only.
• Any device used to induce slack into theshoulder belt portion of the three-pointbelt system will have a detrimental effecton the amount of protection available toyou in the event of a collision.
• The seat back should not be tilted too farback. The shoulder belt must be taut inorder to function properly.
• Do not use child safety seats or childbooster cushions/backrests in the frontpassenger's seat. We also recommendthat children who have outgrown thesedevices sit in the rear seat with the seatbelt properly fastened.
Related information
• Buckling and unbuckling seat belts (p. 59)
• Door and seat belt reminders (p. 61)
• Seat belt pretensioners (p. 59)

SAFETY
* Option/accessory, for more information, see Introduction.
76
WARNING
DEATH or SERIOUS INJURY can occur Follow all instructions on the booster cushion and in the vehicle's owner'smanual. MAKE SURE THE BOOSTER CUSHION IS SECURELY LOCKEDBEFORE THE CHILD IS SEATED. • Use this booster cushion only with chil- dren whose height and weight are withinthe permitted limits.
• In the event of a collision while the inte-grated booster cushion was occupied, theentire booster cushion and seat belt mustbe replaced. The booster cushion shouldalso be replaced if it is badly worn ordamaged in any way. This work should beperformed by a trained and qualifiedVolvo service technician only.
Before driving, check that:
• The integrated booster cushion has beencorrectly raised and locked position.
• That the seat belt is properly positioned andis taut.
• The shoulder section of the seat belt isacross the child's collarbone, not over theneck. •
The lap section of the seat belt is across thechild's hips and not the abdomen.Related information
•
Seat belts (p. 58)
• Child safety (p. 63)
• Raising the integrated booster cushion
*
(p. 76)
• Stowing the integrated booster cushion
*
(p. 77)
Raising the integrated booster cushion *
The integrated booster cushion must be cor- rectly raised before use.
Pull the handle forward and upward to release the booster cushion.

SAFETY
* Option/accessory, for more information, see Introduction.77
Press the booster cushion rearward to lock it in position.
WARNING
DEATH or SERIOUS INJURY can occur Follow all instructions on the booster cushion and in the vehicle's owner'smanual. MAKE SURE THE BOOSTER CUSHION IS SECURELY LOCKEDBEFORE THE CHILD IS SEATED. •Use this booster cushion only with chil- dren whose height and weight are withinthe permitted limits.
• In the event of a collision while the inte-grated booster cushion was occupied, theentire booster cushion and seat belt mustbe replaced. The booster cushion shouldalso be replaced if it is badly worn ordamaged in any way. This work should beperformed by a trained and qualifiedVolvo service technician only.
Related information
•
Integrated booster cushion
* (p. 75)
• Stowing the integrated booster cushion
*
(p. 77)
Stowing the integrated booster cushion *
The integrated booster cushion should be stowed (folded down) when not in use.
Pull the handle forward to release the booster cushion.