A WARNING (Continued)
• Check tyre pressures regularly, at least once a month, and before every long journey.
• All tyres must have the correct tyre pres-sure to suit the vehicle load.
• Never reduce excess pressure when the tyres are warm.
CD
• When attaching the tyre pressure gauge make sure that you do not position it at an an-gle to the valve shaft. This can damage the tyre valve.
Tread depth and wear indicators
Fig. 281 Tread wear indicator.
r-fl1 First read and observe the Introductory L-.lo:::.l.l Information and safety warnings & on page 367.
Tread depth
Difficult driving situations demand the deepest pos-sible tread depth for the tyres and the same tread depth for the tyres on the front and rear axles. This applies in particular for driving in winter weather and cold temperatures and in wet conditions=>&.
In most countries, the minimum tread depth re-quired by law is 1.6 mm (measured in the tread grooves next to the tread wear indicators). Ob-serve any country-specific legal requirements.
Winter tyres lose a large degree of their effective-ness when the tread is worn down to a depth of 4mm.
3721 Cleaning and maintenance
CD
• Missing valve caps, or valve caps that are not suitable or not screwed on properly, can cause damage to the tyre valve. Always use valve caps that comply with the factory-fitted valve cap specifications. Always screw on valve caps fully.
Under-infiated tyres can contribute to an in-I!IS crease in fuel consumption.
m If the tyre monitoring display warns that the W tyre pressure in at least one tyre is too low, check tyre pressures with a functioning tyre pres-sure tester. Low tyre pressure cannot be deter-mined exclusively by looking at the tyre. This also applies to tyres with a low profile.
m Please refer to the special points of the tyre W monitoring system when checking tyre pres-sures =>page 318.
Tread wear indicator in tyres
The original tyres on your vehicle have 1.6 mm high tread wear indicators running across the tread =>Fig. 281. These wear indicators are positioned at set intervals around the tyre. Markings on the tyre sidewall (for instance the letters "TWI" or other symbols) indicate the positions of the tread wear indicators.
The tread wear indicators show if a tyre is worn down. The tyre must be replaced at the latest when the tread depth is just down to the tread wear indicator.
A WARNING
Worn tyres are a safety risk and can lead to a loss of control of the vehicle and cause seri-ous Injury.
• Tyres must be replaced at the latest when the tread Is worn down to the tread wear Indi-cators.
• Worn tyres have considerably less tread, particularly on wet roads, which can cause the vehicle to glide along the road surface (aquaplaning).
z
w y
over 240 km/h (149 mph)
max. 270 kmlh (168 mph)
max. 300 kmlh (186 mph)
Winter tyres
r-f'n First read and observe the introductory L-J,::JJ information and safety warnings & on page 367.
In winter road conditions, winter tyres will consider-ably improve the car's handling. The design of summer tyres (width, rubber compound, tread pat-tern) gives less grip on ice and snow. Volkswagen Commercial Vehicles urgently recommends you use winter tyres or all-year tyres on all 4 wheels of the vehicle, particularly if winter conditions are ex-pected on the roads. Winter tyres will also improve the braking response of the vehicle and will help to reduce braking distances in winter weather. Volks-wagen Commercial Vehicles recommends that win-ter tyres be fitted to the vehicle at temperatures un-der+ 7•c (+45°F).
Winter tyres lose their effectiveness when the tread is worn down to a depth of 4 mm. Winter tyres also largely lose their effectiveness through ageing-regardless of the tread depth.
The following applies when using winter tyres:
• Observe any country-specific legal require-ments.
• Use winter tyres on all four wheels at the same time.
• Only use in winter road conditions.
• Only use the sizes of winter tyre that have been approved for the vehicle.
• Winter tyres must have the same type, size (rolling circumference) and the same tread pattern.
• Heed the maximum speed permitted by the speed index => &.
Speed limitation
Winter tyres have a speed limitation depending on the speed index =>page 375.
In some vehicle versions, a speed warning can be set in the menu MFD (multi function display) in the instrument cluster =>page 24.
378 I Cleaning and maintenance
Some tyre manufacturers use the code "ZR" for tyres with a highest permitted speed of over 240 km/h (149 mph).
If you use V-rated tyres the speed limits and re-quired tyre pressure will be determined by the en-gine size. You must ask a Volkswagen Commercial Vehicles dealership about the highest permitted speed and required tyre pressure.
Four-wheel drive (4MOTION)
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with the standard tyres. Nevertheless, Volkswagen Com-mercial Vehicles still recommends that winter tyres or all-year tyres should be fitted on all four wheels when winter road conditions are expected, mainly because this will give a better braking response.
Please refer to the appropriate information and notes when using snow chains =>page 379.
A WARNING
The Improved winter driving characteristics afforded by the winter tyres should not en-courage you to take any risks.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Never exceed the top speed and load per-mitted for the winter tyres that are fitted.
r:Q;-.. Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is better if summer tyres are fitted at temperatures above +7•c (+45.F). They are quieter, do not wear so quickly and reduce fuel consumption.
m In vehicles with a tyre monitoring system, the l!.J systems have to "re-synchronise" after wheels are changed =>page 318.
m Volkswagen Commercial Vehicles dealer-l!.J ships can provide details on permissible win-
Vehicle care and maintenance
Caring for and cleaning the vehicle exterior
o:n Introduction
This chapter contains information on the following subjects:
Washing the vehicle . . . . . . . . . . . . . . . 381
Washing the vehicle with a high-pressure cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . 382 Cleaning windows and exterior mirrors . . . . . . 382
Cleaning and changing wiper blades 383
Waxing and polishing the vehicle 384
Cleaning and caring for chrome and aluminium trim parts . . . . . . . . . . . . . . 385
Cleaning and caring for the decorative film . . 385
Cleaning wheels . . . . . . . . . . . . . . . . . . . . . 386
Care of rubber seals . . . . . . . . . . . . . . . . . . . . . 386
De-icing door lock cylinders . . . . . . • . . . . . . . . 387
Undersea! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Cleaning the engine compartment . 387
Regular and expert care helps to maintain the val-ue of the vehicle. Proper maintenance may also be one of the requirements for the approval of warran-ty claims in the event of corrosion or paint defects.
Suitable care products are available from Volkswa-gen Commercial Vehicles dealers.
Additional information and warnings:
• Preparation for working in the engine compart-ment ::-page 350
• Cleaning and caring for the interior ::-page 388
• Accessories, modifications, repairs and renewal of parts ::-page 394
A WARNING
Car care products can be toxic and hazard-ous. Unsuitable care products and Incorrect application of care products can cause acci-dents, serious Injuries, burns or poisoning.
• The care product must be kept In Its origi-nal sealed container.
380 Cleaning and maintenance
A WARNING (Continued)
• Read the manufacturer's Instructions .
• Never store car care products in empty food containers, bottles or any other non-original containers as people finding these containers may not know that they contain care products.
• Keep children away from care products .
• The products can give off harmful fumes during use. They should therefore only be used outside or In well-ventilated spaces.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash, clean or care for your vehicle. These substances are toxic and highly Inflammable.
A WARNING
Incorrect care and cleaning of vehicle parts can Impair the safety features of the vehicle and thus cause serious Injury.
• Vehicle parts must be cleaned according to the manufacturer's Instructions.
• Only use approved or recommended cleaning products.
CD
Cleaning agents that contain solvents attack the material and can cause damage.
r:Q:... In the interests of environmental protection, "C!S the vehicle should only be washed in special-ly provided wash bays. This prevents waste water contaminated with oil, grease or fuel from entering the sewerage system. In some countries, washing vehicles anywhere else may be prohibited.
r:Q:... Environmentally-friendly care products "C!S should be used.
r:Q:... Leftover car care products should not be dis-"C!S posed of with ordinary household waste. Read the manufacturer's instructions.
Check the condition of the wiper blades on a regu-lar basis. Rubbing wiper blades should be changed if damaged or cleaned if dirty
Damaged wiper blades should be replaced imme-diately. Wiper blades can be bought from a quali-fied workshop.
Cleaning wiper blades
Note for the front wipers: move the wiper arms to the service position before lifting them 116.
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Clean the wiper blade carefully using a damp cloth
• Place the wiper arm back onto the windscreen.
Changing the wiper blades
• Move the wiper arms to the service position be-fore lifting 116.
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Press and hold the release button 285 G) and simultaneously pull off the wiper blade in the direction of the arrow.
• Insert a new wiper blade with the same length and design onto the wiper arm. Push it on until it engages.
• Place the wiper arm back onto the windscreen.
Changing the wiper blade for the rear window
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Lift and fold back the wiper arm.
Waxing and polishing the vehicle
r--f"n First read and observe the Introductory L-J,::,JJ Information and safety warnings & on page 380.
Waxing
waxing protects the paintwork. You will need to re-wax the vehicle with a good hard wax if water no longer clearly forms small drops and runs off the paintwork when it is clean.
Even if a wax solution is used regularly in the car wash, Volkswagen Commercial Vehicles recom-mends protecting the paint with a coat of hard wax at least twice a year.
384 I Cleaning and maintenance
• Release the wiper blade in the direction of the arrow 286 G).
• Pull off the wiper blade in the direction of the ar-row®.
• Insert a new wiper blade with the same length and design on to the wiper arm against the direc-tion of the arrow. Push it on until it engages®.
• Push the release against the direction of the ar-row G) in order to lock the wiper blade.
• Place the wiper arm back onto the rear window.
A WARNING
Worn or dirty wiper blades reduce visibility and Increase the risk of accidents and severe Injuries.
• Therefore, always change wiper blades If they are damaged and worn and or longer clean the windscreen properly.
CD
• Damaged or dirty wipers could scratch the windscreen.
• Detergents containing solvents, hard sponges and other sharp objects can damage the graphite coating.
• Do not use fuel, nail varnish remover, paint thinner or similar products to clean the win-dows.
Polishing Is only necessary If the paint has lost its shine, and the gloss cannot be brought back by applying wax.
The car must be waxed after polishing if the polish used does not contain wax compounds to seal the paint.
CD
• In order to avoid damage, painted parts with a matt finish, plastic parts, headlight lenses and the tail lights should not be treated with polish or hard wax.
• Do not polish your vehicle in a sandy or dusty environment or when the vehicle is dirty.
r1ih In the interests of environmental protection, 'r!!S the engine compartment should be washed only in specially provided wash bays. This pre-vents toxic waste water containing oil, grease and
fuel from entering the sewerage system. In some districts, washing the engine compartment any-where else may be prohibited.
o::JJ Introduction
This chapter contains information on the following subjects:
Handling seat covers . . . . . . . . . . . . . . . . . . . . 389
Cleaning cloth seat covers, fabric trim and Alcantara® upholstery . . . . . . . . . . . . . . . . . . . . 389
Cleaning and caring for natural leather covers 391
Cleaning leatherette upholstery . . 392
Cleaning stowage compartments, drink holders and ash trays . . . . . . . . . . . . . . . . . . . . 392 Cleaning and caring for the dash panel, wooden trims and plastic parts . . . . . . . . . . 392
Cleaning seat belts . . . . . . . . . . . . . . . . . . . . . . 392 Cleaning cool box . . . . . . . . . . . . . • . . . . . . . . . 393
Cleaning seat rails . . . . . . . . . . . . . . . . . . . 393
Cleaning opaque shades 393
Modern fabrics, such as dark denim, are often not colourfast. Light-coloured upholstery (soft materials or leather) is particularly sensitive to staining caused by these fabrics, even if you are careful. This is not caused by a fault in the upholstery, but by the non-colourfast nature of the garments.
Leaving stains, dirt and other deposits on the sur-face of vehicle components and cloth seat covers for a long time can make it difficult to clean and treat them. Stains, dirt and deposits may become impossible to remove, particularly if left for a long time.
Additional information and warnings:
• Cleaning and caring for the vehicle exterior 380
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
Car care products can be toxic and hazard-ous. Unsuitable care products and Incorrect application of care products can cause acci-dents, serious injuries, burns or poisoning.
388 Cleaning and maintenance
A WARNING (Continued)
• The care product must be kept In its origi-nal sealed container.
• Read the manufacturer's Instructions.
• Never store car care products in empty food containers, bottles or any other non-original containers as people finding these containers may not know that they contain care products.
• Keep children away from care products.
• The products can give off harmful fumes during use. They should therefore only be used outside or In well-ventilated spaces.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash, clean or care for your vehicle. These substances are toxic and highly Inflammable.
A WARNING
Incorrect care and cleaning of vehicle parts can Impair the safety features of the vehicle and cause serious Injury.
• Vehicle parts must be cleaned according to the manufacturer's Instructions.
• Only use approved or recommended cleaning products.
CD
• Cleaning products that contain solvents at-tack the material and may cause Irreparable damage.
• Stains, dirt and other deposits containing aggressive and solvent-based Ingredients at-tack the material and may cause Irreparable damage, even If only left for a short time.
• Stains, dirt and other deposits should be re-moved as quickly as possible and not allowed to dry In.
• To avoid damage, stubborn stains should be removed by a specialist cleaning company, .,.
should be replaced at a qualified workshop. Volks-wagen Commercial Vehicles dealers are kept up to date with regard to any changes.
A WARNING
Unsuitable service fluids and consumables, and the Incorrect use of these fluids and con-sumables, can cause accidents, serious inju-ries, burns or poisoning.
• Service fluids must be kept In their origi-nal sealed container.
• Never store service fluids In empty food containers, bottles or any other non-original containers as people finding these containers could drink them.
• Keep children away from all service fluids and consumables.
• Always read and follow the Information and warnings on the service fluid packaging.
Repairs and technical modifications
.....-T'n First read and observe the Introductory l-J,::JJ Information and safety warnings & on page 394.
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications =:ob:,!
Unauthorised modifications to the electronic com-ponents or software in the vehicle may cause faults. As the electronic components are linked to-gether in networks. other systems may be affected by the faults. This can seriously impair safety, lead to excessive wear of components, and also invalid-ate the type approval for the vehicle.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly. This is also not covered by the Volkswagen guarantee.
3961 Clt!aning and maintenance
A WARNING (Continued)
• When using products that give off harmful fumes, always work outdoors or In a well-ventilated area.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for vehicle care. They are toxic and highly flam-mable. They could cause fires and explo-sions.
CD
• Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure to observe this warning can result In serious mal-functions and engine damage.
• Optional equipment and other accessories In front of the air Inlet reduce the cooling effect of the coolant. The engine may overheat at high ambient temperatures and high engine loads.
Leaking service fluids can pollute the envi-C!IS ronment. Spilt service fluids must be collec-ted in suitable containers and disposed of properly and with respect for the environment.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must en-sure that these parts (fittings) adhere to the stipula-ted environmental laws and regulations, particular-ly the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive 2003/11/EC concern-ing the restriction on the marketing and use of cer-tain dangerous substances and preparations.
The vehicle owner should keep all assembly docu-mentation for these auxiliary fittings, and pass it on to any scrapping company later engaged. This is to facilitate environmentally responsible disposal for all vehicles, Including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment re-quire a camera or sensor, which Is located on the inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera ,..
CD
• Volkswagen Commercial Vehicles Is not re-sponsible for any vehicle damage which Is caused by low-quality fuel, inadequate servic-ing work or lack of availability of Genuine Parts.
Radio reception and aerials
i"""(")1 First read and observe the Introductory l-J.::.U information and safety warnings & on page 404.
The vehicle aerials are located in the exterior mir-rors. If any metallic chrome plates, such as chrome mirror caps, are retrofitted to the exterior mirrors you may experience problems with the radio,
CD
• Volkswagen Commercial Vehicles cannot be held responsible If the vehicle does not comply with or only partly complies with the relevant legal requirements In other countries and conti-nents.
m Interference with AM radio reception could W occur if electrical devices are used in the vi-cinity of the aerial.
i"""(")1 and observe the introductory l-J.::.U mformat1on and safety warnings & on page 404.
Volkswagen Commercial Vehicles Service infonna-tion and official Volkswagen Commercial Vehicles repair infonnation can be purchased from the fol-lowing addresses:
Please contact a Volkswagen Commercial Vehicles dealership or a qualified workshop or order the lit-erature you require from www.erwin.volkswagen.de.
Declaration of conformity
i"""(")1 First read and observe the introductory l-J.::.U information and safety warnings & on page 404.
The individual manufacturer declares herewith that the following products conform, at the time of vehi-cle production, with the basic requirements and other relevant laws and regulations, including FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
4061 Clean1ng and mamtenance
A WARNING
Incorrect repairs and modifications can cause functional problems and damage to the vehicle and impair the effectiveness of the driver assist systems and the alrbag sys-tems. This can result In accidents and severe Injuries.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop.
• Electronic immobilizer.
• Remote control key for the vehicle.
• Remote control for the supplementary heating system (auxiliary heater).
Electrical equipment
• 12-volt socket.
Recycling and scrapping end-of-life vehicles
rl'l1 First read and observe the Introductory L-J,:,JJ information and safety warnings & on page 404.
Recycling end-of-life vehicles
Volkswagen Commercial Vehicles has already made provision for the time when you choose to have your vehicle recycled in an environmentally-friendly manner. The recycling system operating in many European countries will take back your vehi-cle at the end of its useful life. Once the vehicle has been recycled, a certificate of destruction will be issued to show that the vehicle has been dis-posed of correctly.
End-of-life vehicles are recycled free of charge, provided that national legislation is complied with.
Further information on the recycling of end-of-life vehicles can be found at a Volkswagen Commer-cial Vehicles dealership.
Scrapping
The relevant safety requirements must be ob-served when the vehicle or components of the air-bag and the belt tensioners are scrapped. Quali-fied workshops are familiar with these require-ments.
o:JJ Introduction
This chapter contains information on the following subjects:
Indicator lamps . . . . . . . . . . . . . . . . 407
Catalytic converter . . . . . . . . . . . . . . . . . . . . . . 408 Diesel particulate filter . . . . . . . . . . 409
Additional information and warnings:
• Changing gear =>page 260
• Filling the tank =>page 340
• Fuel =>page 343
• Engine oil =>page 353
• Battery =>page 362
• Information stored in the control units =>page 394
• Tow-starting and towing =>page 446
Indicator lamps
A WARNING
The components of the exhaust system be-come very hot. This can cause fires.
• Park the vehicle so that no part of the ex-haust system can come into contact with any inflammable material underneath the vehicle, e.g. dry grass.
• Never apply undersea! or anti-corrosion coatings to the exhaust pipes, catalytic con-verter, diesel particulate fitter or the heat shields on the exhaust system.
lit up Possible cause Solution
Engine management system fault {Electron-The engine should be checked by a qualified
J ic Power Control). workshop as soon as possible.
R Diesel engine is preheating before starting. =>page 257
Decrease speed. Drive carefully to the next Fault in catalytic converter . qualified workshop. The engine should be ..... checked.
Vehicle care and maintenance 407