or sensors has been damaged, e.g. by stone im-pact, the windscreen must be replaced. Repairing the crack can lead to malfunction or functional faults in the equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a quali-fied workshop.
A WARNING
Incorrect repairs and modifications can cause functional problems and damage to the vehicle and impair the effectiveness of the driver assist systems. This can result In acci-dents and severe Injuries.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop.
Repairs and faults in the airbag system
,....,..,. First read and observe the introductory l.-Jo:-11 Information and safety warnings&. on page 394.
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications"*&.!
Modifications and repairs to the front bumper, the doors, the front seats, the headliner, or the body-work should be carried out by a qualified work-shop. System components and airbag system sen-sors might be fitted on these vehicle components.
If you work on the airbag system or remove and in-stall parts of the system when performing other re-pair work, parts of the airbag system may be dam-aged. The consequence may be that, in the event of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and that removed parts do not cause any injuries or envi-ronmental pollution. Qualified workshops are famili-ar with these requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working properly during a collision. For example, using tyre/ rim combinations which have not been approved by Volkswagen Commercial Vehicles, lowering the vehicle, making modifications to the suspension rate including work on the springs, struts and shock absorbers could cause the forces which are measured by the airbag sensors and sent to the electronic control unit to change. Some changes to the suspension could cause the forces measured by the sensors to increase. This can lead to the airbag system being triggered in collision scenarios
where it normally would not be triggered if modifi-cations to the suspension had not been made. Other modifications can cause the forces meas-ured by the sensors to decrease. therefore pre-venting the airbag system from being triggered when it should have been.
A WARNING
Incorrect repairs and modifications can cause function problems and damage to the vehicle and Impair the effectiveness of the alrbag system. This can result In accidents and serious or even fatal injuries.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop.
• Alrbag modules cannot be repaired. They must be replaced.
• Never use recycled airbag components or components that have been taken from end-of-life vehicles In your vehicle.
A WARNING
Modifications to the vehicle's suspension, in-cluding the use of unsuitable tyre/rim combi-nations, can cause the alrbag system to work differently and increase the risk of serious or fatal injuries In the event of an accident.
• Never install any components in the sus-pension system that do not have the same characteristics as the original factory-fitted components.
• Never use tyre/rim combinations that have not been approved by Volkswagen Commer-cial Vehicles.
Vehicle care and maintenance 397
If and when
Practical tips
Frequently asked questions
If you suspect that a vehicle fault has arisen or your vehicle has been damaged, read and observe the following information before contacting a Volkswagen Commercial Vehicles dealership or
qualified workshop. You may also find useful infor-mation in the index under the headings "Things to note" or "Checklist".
To note Some possible causes Possible solution
Vehicle battery is discharged. -How to jump start =>page 443. -Recharge vehicle battery 362.
Engine does not start. The incorrect vehicle key is be-Use a valid vehicle key 36. ing used.
Fuel level is too low. Fill the tank 340.
Supplementary heating system Switch off the supplementary heating
Smoke is coming from the is running. system 332. wing. Supplementary heater is run-No solution 345. ning.
-Battery in the remote control -Replace the battery 36. Vehicle cannot be locked or key is flat. -Move closer to the vehicle. unlocked with the remote -Located too far away from the -Synchronise the vehicle key =>page 36. vehicle. control key. -Buttons were pressed outside -Lock or unlock the vehicle manually
the range. 413.
Cold engine. brake assist sys-Refer to the index under entries for Unusual noises. tems, supplementary heating "Noises". system.
Assist systems are active. Refer to the index under entries for "As-sist systems". Unusual handling. DSG® dual clutch gearbox is too Stop the vehicle immediately hot. 266.
Front seats cannot be ad-Vehicle battery is discharged. Recharge vehicle battery 362.
justed electrically. Fuse blown. Check fuse and replace as necessary 429.
The vehicle has no vehicle No direct solutions possible as it depends
jack, spare wheel or break-Equipment depends on type of on the equipment level. Contact a Volks-vehicle. wagen Commercial Vehicles dealership if down set. necessary 416.
-Windows or sliding roof are open. The interior monitoring sys--Item attached to the interior Remove any objects that could trigger a tem triggers a false alarm. mirror is moving. false alarm 44. -A mobile telephone is vibrating inside the vehicle.
Functions are not working Settings have been made in the Check and if necessary reset back to fac-as described in the owner's manual. Volkswagen information system. tory settings 24.
410 I If and when
Vehicle toolkit
CCll Introduction
This chapter contains information on the following subjects:
Stowage Contents 416 417
Observe any country-specific legislation when se-curing your vehicle in the event of a breakdown.
Additional information and warnings:
• Seat functions, passenger compartment 72
• Stowage =>page 150
• Preparation for working in the engine compart-ment page 350
• In an emergency =>page 411
• Changing a wheel 420
• Breakdown set =>page 425
Stowage
r-111 First read and observe the introductory L-J,::.U information and safety warnings & on page 416.
Model Stowage
A WARNING
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle tools container, breakdown set and spare wheel could be flung though the vehicle and cause severe injuries.
• Always ensure that the vehicle toolkit, breakdown set and spare wheel are secured safely in the vehicle.
A WARNING
Unsuitable or damaged tools in the vehicle tool kit can lead to accidents and injuries.
• Never work with unsuitable or damaged tools from the vehicle toolklt.
Action
In the luggage compartment Loosen securing strap if necessarya)_ Multivan, California Beach possibly above the left-hand If necessary, loosen the bolt to remove rear wheel housing: the vehicle jack.
In the stowage compartment California Coast and Ocean on the rear of the bench sea V Open the stowage compartment. bed:
•I In vehicles with a 3-seat bench in the fourth row of seats, the 3-seat bench needs to be supported with the support rod so you can reach the vehicle toolkit , page 72
After using the vehicle jack, crank it back to its original position so that it can be stored safely.
Push-starting . . . . . . . . . . . . . . . . . . . . . . . . 257
R
Radar sensor . . . . . . . . • . . . . . . . . . . . 301, 309
Radio reception Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 Fault .........•...........•....... 406
Rail transport . . . . . . . . . . . . . . . . . . . . . . . . 405
Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Ratchet straps . . . . . . . . . . . . . . . . . . . . . . . 128
Reading lights ...............•........ 114
Rear-seat telephony . . . . . . . . . . . . . . . . . . 187 Components . . . . . . . . . . . . . . . . . . . . . . . 189 First user pairing . . . . . . . . . . . • . . . . . . . 190 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Pairing . . . . . . . . . . . . . . . . . . . • . . . . . . . 190 Private mode . . . . . . . . . . . . . . . . . . . . . . 191 Telephone handset . . . . . . . . . . • . . . . . . . 191 User pairing . . . . . . . . . . . . . . . . . . . . . . . 190
Rear-view mirror . . . . . . . • . . . . . . . . . . . . . 122
Rear Assist Reversing camera . . . . . . . . . . . . . . . . . . 291
Rear axle differential lock . . . • . . . . . . . . . . 286 Functioning principle . . . . . . . . . . . . . . . . 286 Noises ........................... 286 Not switching on . . . . . . . . . . . . . . . . . . . . 286 Switching off . . . . . . . . . . . . . . . . . . . . . . . 286 Switching on . . . . . . . . . . . . . . . . . . . . . . . 286 Tyre wear . . . . . . . . . . . . . . . . . . . . . . . . . 286
Rear seat entertainment system . . . . . . . . 165 Care and protection . . . . . . . . . . . . . . . . . 165 Changing the language . . . . . . • . . 171 Components . . . . . . . . . . . . . . . . . . . . . . . 166 Controls on the LCD screen . . . . . . . . . . . 168 DVD player. . . . . . . . . . . . . . . . . . . . . . . . 167 Folding the LCD screen out and in . . . . . 167 Folding the screen out and in . . . . . . . . . . 167 Function settings . . . . . . . . . . . . . . . . . . . 171 Image settings . . . . . . . . . . .. . . . . . . . . . . 171 Main menu (DVD player) . . . . . • . . . . . . . 171 Main menu (screen) . . . . . . . . . . . . . . . . . 171 Remote control . . . . . . . . . . . . . . . . . . . . . 169 Settings on the DVD player . . . . . . . . . . . 171 Settings on the LCD screen . . . . . . . . . . . 170
Rear view camera system Camera .......................... 293 Camera lens . . . . . . . . . • . . . . . . . . . . . . . 293 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 293 General information . . . • . . . . . . . . . . . . . 292 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 294 Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Requirements . . . . . . . . • . . . . . . . . . . . . . 292 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Switching on and off . . . . . . . . . . . . . . . . . 294 Rear window heating . . . . . . . . . . 324, 326, 328
Recommendation for rest breaks . . . . . . . 315 Function . . . . . . . . . . . . . . . . . . . . . • . . . . 316 Operation by the user . . . . . . . . . . . . . . . 316 Switching on and off................. 316
Recording data during a journey . . . . . . . . 398
Rectifying faults on the camping equip-ment .............................. 254
Recycling end-of-life vehicles . . . . . . . . . . 407 Refitting . . . . . . . . . . . . . . . . . . . . . . . . 396, 405
Refrigerator box, Business . . . . . . . . . . . . 186 Battery monitor . . . . . . . . . . . . . . . . . . . . . 187 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Refrigerator box, California . . . . . . . . . . . . 241 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Refuelling E10 . . . . . . . . . . . • . . . . . . . . • . . . . . . . . . 344
Regeneration . . . . . . . . . . . . . . . . . . . . . . . . 409
Remote control Rear seat entertainment system . . . . . . . 169
Remote control key Indicator lamp . . . . . . . . . . . • . . . . . . . . . . 38 see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Synchronising . . . . . . . . . . . . . . . . . . . . . . 39
Remote control (supplementary heating system) . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Auxiliary coolant heater . . . . . . . . . . . . . . 335 Auxiliary heater . . . . . . . . . . . . . . . . . . . . 335 Replacing the battery . . . . . . . . . . . . . . . . 337
Removable ashtray . . . . . . . . . . . . . . . . . . . 162
Remove and Install Single seats in the passenger compartment .7.3
Removing and Installing 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Bench seaUbed, California . . . . . . . . . . . . 195 Single seats in the passenger compartment .7.3
Removing Ice . . . . . . . . . . . . . . . . . . . . . . . . 383
Removing snow . . . . . . . . . . . . . . . . . . . . . . 383 Removing wax . . . . . . . . . . . . . . . . . . . . . . . 383 Renewing parts . . . . . . . . . . . . . . . . . . . . . . 394
Repairing stone chips (note) Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396
Repairs . . . . . . . . . . • . . . . . . . . . . . . . . 394, 396 Airbag system . . . . . . . . . . . . . . . . . . . . . 397 Lifting platform . . . . . . . • . . . . . . . . . . 401 Plates . . . . . . . . . . . . . . • . . . . . . . . . . . . . 405 Stickers . . . . . . . . . . . . . . . . . . . . . . . . . 405 Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396 Replacement key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacement parts . . . . . . . . . . . . . . . . . . . 395
Reprogramming control units . . . . . . . . . . 399
Requirements Rear view camera system . . . . . • . . . . . . 292
Index 477