• Switch on radio/navigation system, if not al-ready on.
• Select reverse gear or move the selector lever to position R.
Camera
Fig. 233 In the tailgate: location of the rear view camera system.
....--r'n First read and observe the Introductory L.-J,:.U information and safety warnings & on page 291.
The reversing camera 233 provides two-di-mensional images only. Due to the lack of depth of field on the screen, potholes and dips in the ground, protruding parts on another vehicle or pro-truding objects on the ground may be difficult or impossible to see on the image.
Objects or other vehicles may appear closer or fur-ther away on the screen than they actually are.
Optical Illusions created by the rear view cam-era system (examples):
-If you drive from a level surface onto an upward or downward slope.
-If you drive from an upward or downward slope onto a level surface.
-If the vehicle Is heavily loaded towards the rear.
-When approaching protruding objects. Such ob-jects can leave the camera's field of vision while you are reversing.
• Touch the button.
• Select the required settings in the menu.
Cleaning the camera lens
Keep the camera lens 233 clean and free of ice and snow:
• Stop the vehicle in a safe place.
• Apply the handbrake firmly.
• Moisten the lens with a commercially available alcohol-based glass cleaner and clean the lens with a dry cloth
• Remove snow with a brush.
• Remove ice with a de-icer spray
CD
• Never use an abrasive cleaning product to clean the lens.
• Never use warm or hot water to remove snow and ice from the lens of the camera. This could damage the lens.
Driver assist systems 293
Air conditioning system
Heating, ventilating, cooling
o:n Introduction
This chapter contains information on the following subjects:
Controls for Climatic . . . . . . . . . . . . . . . . . . . . 323
Controls for Climatronic . . . . . . . . . . . . . . . . . 325
Controls for the heating and fresh air system . 327
Information on the air conditioning system . . . 328
..................... m
Air recirculation mode . . . . . . . • . . . . . . . . . . . . 330
Windscreen heating . . . . . . . . . . . . . . . . . . . . . 331
Roof ventilator . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Displays for the Climatronic information
Depending on the vehicle equipment level, infor-mation on the Climatronic is displayed briefly on the screen of the factory-fitted radio or navigation system.
The dust and pollen filter
The dust and pollen filter with activated charcoal reduces the level of impurities in the outside air en-tering the vehicle.
The dust and pollen filler must be changed regular-ly to avoid impairing the performance of the air conditioning system.
The dust and pollen filter must be changed more frequently than stated in the service schedule if the efficiency of the filter declines prematurely due to the vehicle being used in areas with high levels of air pollution.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Supplementary heaters (auxiliary air heater or auxiliary coolant heater) 332
• Cleaning and caring for the vehicle exterior 380
A WARNING
Poor visibility through all windows increases the risk of collisions and accidents, which can cause serious injuries.
• Always ensure that all windows are free of ice, snow and mist to ensure good visibility.
3221 While driving
A WARNING (Continued)
• Maximum heat output, which Is needed to defrost the windows as quickly as possible, is only available when the engine has reached Its operating temperature. Do not start your journey until you have good visibil-Ity.
• Always ensure that the heating and fresh air system or the air conditioning system and the rear window heating are used correctly so that you have good visibility.
• Never use the air reclrculatlon mode for an extended period. If the cooling system Is switched off, the windows can mist up very quickly In air reclrculatlon mode and reduce visibility considerably.
• Always switch off the air reclrculatlon mode when it Is not required.
A WARNING
Stale air can quickly make the driver tired and affect their concentration, which In turn can cause collisions, accidents and serious Inju-ries.
• Never switch off the blowers or switch on the air recirculatlon mode for an extended pe· riod as this prevents fresh air from entering the vehicle interior.
• Repairs to the air conditioning system re-quire specialist knowledge and special tools. Volkswagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles deal-ership for this purpose.
Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type.
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.
ensure that the mobile telephone is securely at-tached to the dash panel and always within reach of the driver. Depending on which hands-free sys-tem is installed, the connection between the mobile telephone and the external aerial is established ei-ther via the telephone holder or via an existing Bluetooth® connection between the mobile tele-phone and the vehicle.
Connecting the mobile telephone is to a telephone aerial integrated in the vehicle or to an external tel-ephone aerial reduces the electromagnetic radia-tion generated by the telephone which could affect the human body. Using an aerial also improves the quality of the signal.
If a mobile telephone is used in the vehicle interior without this hands-free system, it is not safely se-cured in the vehicle and also not connected to the vehicle's external telephone aerial. Furthermore, the mobile telephone is not being charged in the telephone holder. lt is also likely that the telephone connection will be disrupted and the signal strength will be poor.
No mobile telephone should be used in the vehicle unless it is connected to a hands-free unit. Volks-wagen Commercial Vehicles recommends the use of an external aerial when a mobile telephone is used in the vehicle.
Bluetooth® is a registered trademark of Blue-tooth® SIG, Inc.
A WARNING
Any mobile telephone that Is not secured or is incorrectly secured In the vehicle could be flung though the Interior during a sudden driving or braking manoeuvre, or In the event of an accident. This could cause Injuries.
• Mobile telephones, other devices and tele-phone accessories such as telephone hold-ers, notepads and portable navigation devi-ces must always be secured properly outside of the alrbag deployment zones or be stowed In a safe place whilst the vehicle Is In motion.
400 I Cleaning and maintenance
A WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are used, electromagnetic radiation In the vehicle could exceed limit values and thus be a health hazard for drivers and other vehicle occupants. This also applies to external aer-ials which have not been correctly Installed.
• Keep mobile telephone aerials at least 20 cm away from pacemakers, as the telephones may affect their functioning.
• Do not carry a mobile telephone in your breast pocket above a pacemaker when the telephone Is switched on or In standby mode.
• Switch off the mobile telephone Immedi-ately If you suspect it may be Interfering with a pacemaker.
Mobile on line services
c:QJ Introduction
This chapter contains information on the following subjects:
Volkswagen Car-Net services Applications (apps) .. 402 404
Information on the Volkswagen Car-Net
mobile online services and applications
(apps) can be transmitted directly to your
vehicle and integrated.
For information on Volkswagen Car-Net services and applications, their availability and the related technical requirements and compatible devices go to www.volkswagen-commercial-vehicles-carnet.com.
Additional information and warnings:
• 399, Using a mobile telephone in the vehicle without a connection to the external aerial
• Radio. provision for mobile tele-phone, infotainment system, navigation system
A WARNING
If mobile equipment is not secured or Is in-correctly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or in the event of an accident. This can cause injuries.
Volkswagen Car-Net services
r--T'n First read and observe the introductory l-J,:.lJ information and safety warnings & on page 402.
402 I Cleaning and maintenance
A WARNING (Continued)
• While the vehicle is in motion, always se-cure mobile equipment properly outside the airbag deployment zone or stow them away safely.
A WARNING
Unsuitable or incorrect use of applications and Volkswagen Car-Net services can cause damage to the vehicle, accidents or serious injury.
• Volkswagen recommends that you only use Volkswagen applications and Volkswa-gen Car-Net services for your vehicle.
• Protect the mobile device and the applica-tions on it from misuse.
• Never make changes to applications or Volkswagen Car-Net services.
• Observe the user guide for your mobile device.
A WARNING
Using applications and Volkswagen Car-Net services while driving can distract you from the road. Accidents and Injuries can occur if the driver is distracted.
• Always drive carefully and responsibly.
CD
Your mobile devices must always be switched off In areas where special regulations apply and when the use of such devices Is not per-mitted. The radiation emitted by these mobile devices when switched on could interfere with sensitive technical and medical equipment, possibly resulting in malfunction of or damage to the equipment.
The radio communications connection required for Volkswagen Car-Net services is provided by the user's mobile end device, e.g. mobile telephone, SIM card reader. This network signal allows Volks-wagen Car-Net services to receive data online, pass on vehicle data online and transmit additional information, new functions or extended vehicle functions. Volkswagen Car-Net offers the driver or user support functions based on vehicle data to-gether with data obtained from the Internet and IT systems.
The use of Volkswagen Car-Net and the necessary mobile network connection may be subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using a mobile phone tariff which includes a data flatrate. For more information contact your mobile telephone provider.
Depending on the service, Volkswagen Car-Net can be operated via the factory-fitted radio or navi-gation system, via mobile devices or via the online customer portal (www.volkswagen-commercial-vehicles-camet.com).
Availability
Volkswagen Car-Net services can be subject to a limited period or changed, set, deactivated, reacti-vated and expanded without prior notice.
Content, scope and provider of Volkswagen Car-Net services can vary. They may also be specific to the vehicle and country/market. Some Volkswagen Car-Net services also depend on availability of service offered by third parties.
Volkswagen Car-Net services can be subject to re-gion-specific limitations. This means that a service may not be available in all parts of a country. This applies in particular to large countries such as Russia. Availability also depends on the network coverage in each country.
Determining the current vehicle position
Some services require the exact location of the ve-hicle in order to provide functions. Depending on the service installed the current vehicle position will be transmitted to the service provider. The driver can choose this option or this will take place auto-matically. When automatic transmission is selec-ted, the current location can also be transmitted at regular intervals.
Lending or selling the vehicle to others
When the vehicle is being sold or lent, the owner or rentaUieasing firm must inform the purchasing or lending party about Volkswagen Car-Net services installed in the vehicle and their functions.
Interferences
The following situations could lead to the interrup-tion of a data transfer or operation of Volkswagen Car-Net services, or impairment of one of the serv-ices which has been installed:
• High speeds
• Areas with insufficient mobile and GPS recep-tion
• Maintenance, repairs, software updates and technical changes to your service provider's tele-communication networks and databases
• Impairment or interruption to mobile and GPS reception, for instance due to weather, tunnels, ga-rages, car parks, underpasses or intensive use of the mobile network
• In countries where Volkswagen Car-Net serv-ices are not available
• A fault in the vehicle electrical system
• Vehicle battery empty or voltage too low
• If the control unit for the Volkswagen Car-Net service or the compatible radio navigation system is not working properly
Exchanging your system
If the factory-fitted radio-navigation system is dam-aged or must be exchanged in a vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may entail re-registering or re-activating the Volkswagen Car-Net services.
Necessary registration
Use of Volkswagen Car-Net services requires reg-istration, authentication and activation of a contract only if Volkswagen Car-Net services for the rele-vant vehicle can also be activated on the customer portal. Further information about this can be found on the Internet at (www.volkswagen-commercial-vehicles-carnet.com) or obtained from a Volkswa-gen dealer.
If Volkswagen Car-Net services can only be activa-ted using the radio navigation system, registration on the customer portal is not required.
Volkswagen recommends seeking advice from a Volkswagen dealership before using and activating Volkswagen Car-Net services. Your Volkswagen dealership can provide information on the country-specific range of services and the compatibility of the radio or navigation systems.
If a Volkswagen Car-Net service is activated for a vehicle, the person who has entered Into the mobile telephone contract Is obliged to provide information to each driver of the vehicle re-garding the transmission and reception of data .-
Vehicle care and maintenance 1403
In the interest of data protection. Depending on which services are activated, any relevant In-formation must also be given to the driver.
m Volkswagen collects, processes, transmits W and uses personal data entered by the user within the framework of legal regulations for the purpose of smooth functioning of individual Volks-wagen Car-Net services and their provision. Data
Applications (apps)
r""('n First read and observe the Introductory 1....-J,:.lJ Information and safety warnings & on page 402.
Many mobile devices have the option to download applications (apps). Apps can display additional in-formation regarding factory-fitted radio and naviga-tion systems or can allow you to activate, manage or deactivate certain functions in the vehicle.
Applications, use of applications and the required mobile network may be subject to fees.
The range of applications available can be wide or they can be vehicle-specific and country-specific =>CD. Content, range and provider of applications can vary. Some applications also depend on avail-ability of services offered by third parties. A mobile network with sufficient signal strength for exchange of data must be available for the use of applica-tions.
The provider of an application may provide a de-scription of it.
Due to the high number of mobile devices and the fast pace of software development, the applica-tions on offer cannot be operated on all mobile de-
Consumer information
CQJ Introduction
This chapter contains information on the following subjects:
Information stickers and plates . . . . . . . . . . . . 405 Using the vehicle in other countries and continents . . . . . . . . . . . . . . . . . . . . . . . . . . 405 Radio reception and aerials . . . . . . . . 406 Volkswagen Commercial Vehicles repair information . . . . . . . . . . . . . . . . . . . . 406
Declaration of conformity 406 Recycling and scrapping end-of-life vehicles . 407
404 Cleaning and maintenance
is not forwarded to third parties. Current terms of use can be found at www.volkswagen-commercial-vehicles-carnet.com.
m Volkswagen Car-Net services is a system W based on a mobile network. If a fault arises despite the fact that all requirements have been fulfilled, please try using the services again at a lat-er stage.
Applications can be changed, set, deactivated, re-activated and expanded without prior notice.
The network or cable connection between the fac-tory-fitted radio or navigation system and mobile device must be adequate and free of interruptions to allow for the use of applications.
Q)
Volkswagen Is not responsible for damage to the vehicle caused by poor quality or faulty ap-plications, Insufficient programming of applica-tions, Insufficient network strength or loss of data during transmission or by misuse of the mobile equipment.
• Exterior views =>page 5
• Pull-away assist systems =>page 282
• Accessories, modifications, repairs and renewal of parts =>page 394
• =>Booklet Service schedule .,.
CD
• Volkswagen Commercial Vehicles Is not re-sponsible for any vehicle damage which Is caused by low-quality fuel, inadequate servic-ing work or lack of availability of Genuine Parts.
Radio reception and aerials
i"""(")1 First read and observe the Introductory l-J.::.U information and safety warnings & on page 404.
The vehicle aerials are located in the exterior mir-rors. If any metallic chrome plates, such as chrome mirror caps, are retrofitted to the exterior mirrors you may experience problems with the radio,
CD
• Volkswagen Commercial Vehicles cannot be held responsible If the vehicle does not comply with or only partly complies with the relevant legal requirements In other countries and conti-nents.
m Interference with AM radio reception could W occur if electrical devices are used in the vi-cinity of the aerial.
i"""(")1 and observe the introductory l-J.::.U mformat1on and safety warnings & on page 404.
Volkswagen Commercial Vehicles Service infonna-tion and official Volkswagen Commercial Vehicles repair infonnation can be purchased from the fol-lowing addresses:
Please contact a Volkswagen Commercial Vehicles dealership or a qualified workshop or order the lit-erature you require from www.erwin.volkswagen.de.
Declaration of conformity
i"""(")1 First read and observe the introductory l-J.::.U information and safety warnings & on page 404.
The individual manufacturer declares herewith that the following products conform, at the time of vehi-cle production, with the basic requirements and other relevant laws and regulations, including FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
4061 Clean1ng and mamtenance
A WARNING
Incorrect repairs and modifications can cause functional problems and damage to the vehicle and impair the effectiveness of the driver assist systems and the alrbag sys-tems. This can result In accidents and severe Injuries.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop.
• Electronic immobilizer.
• Remote control key for the vehicle.
• Remote control for the supplementary heating system (auxiliary heater).
Electrical equipment
• 12-volt socket.