New keys or replacement keys are available from Volkswagen Commercial Vehicle dealerships or from qualified workshops and authorised key serv-ices which are qualified to manufacture these vehi-cle keys.
New and replacement keys need to be synchron-ised before use =:-page 39.
CD
Every vehicle key contains electronic compo-nents. Protect the key from damage, moisture and excessive vibration.
m Press the buttons on the remote control key W only if the corresponding function is actually needed. Pressing a button when the function is not
required could lead to the vehicle being unlocked unintentionally or the alarm going off. This also ap-plies even when you are not within the effective range.
m The function of the remote control key can be W affected temporarily if there is more than one transmitter in the direct vicinity working on the same frequency (e.g. a mo-way radio or mobile telephone).
m Obstacles bemeen the remote control and W the vehicle, bad weather conditions and weak batteries can reduce the range of the remote con-trol.
Fig. 19 Indicator lamp in remote control key
Replacing the battery
Fig. 20 Opening the battery case cover
r--('n First read and observe the introductory 1..-J=.U information and safety warnings & on page 36.
38 I Before the JOUrney
r--('n First read and observe the Introductory 1..-J=.U Information and safety warnings & on page 36.
If a button in the remote control key is pressed briefly, the indicator lamp =:-Fig. 19 (arrow) flashes once. The lamp will flash several times if the button is pressed and held, e.g. convenience opening.
If the indicator lamp in the remote control key does not light up when a button is pressed, the battery in the remote control key needs to be replaced =:>page 38.
Volkswagen Commercial Vehicles recommends having the batteries changed by a qualified work-shop.
The battery is located on the rear side of the re-mote control key underneath a cover. ..,.
Locking and unlocking the vehicle from inside
c
1 PSG-0030
Fig. 24 In the driver door: central locking button.
rf'n First read and observe the introductory L.-J=.I.I information and safety warnings & on page 39.
Press the =>Fig. 24 button:
a Unlocking the vehicle
6 Locking the vehicle
The central locking button works when the ignition is switched on and when it is switched off.
SAFELOCK mechanism
rf'n First read and observe the introductory L.-J=.I.I information and safety warnings & on page 39.
The SAFELOCK mechanism is only installed in conjunction with the anti-theft alarm system =>page 43 and the interior monitoring system =>page 44.
Function Action
The only time the central locking button does not work is when the SAFE LOCK mechanism is active =>page 42.
Please note the following when using the central locking button to lock the vehicle:
• The SAFELOCK mechanism will not be activa-ted =:>page 42.
• The anti-theft alarm will not be activated.
• it is not possible to open the doors or tailgate from the outside, for instance when stopped at traf-fic lights.
• The doors can be unlocked and opened from the inside by pulling the door release handle. You may have to pull the door release lever more than once.
• If the driver door is open, it will not be locked. This prevents you from locking yourself out of the vehicle.
Locking the vehicle and activating the SAFE-Press the® button on the remote control key once.
LOCK mechanism.
Locking the vehicle without activating the SAFELOCK mechanism.
Insert the vehicle key into the driver door lock cylinder and turn it to the closing position once.
Press the@ button on the remote control key twice.
Press the central locking button@ in the driver door once.
Insert the vehicle key into the driver door lock cylinder and turn it to the closing position twice.
Depending on the vehicle equipment level, when the ignition is switched off, the instrument cluster display may inform you about the activated SAFE-LOCK mechanism (SAFE LOCK).
The following applies when the SAFELOCK mechanism is deactivated:
• The vehicle can be unlocked and opened from the inside using the door release lever.
• The vehicle can be unlocked from the inside using the central locking button. .,.
Before the journey
• If the SAFELOCK mechanism has been activa-ted using the remote control key: the anti-theft alarm is active.
Indicator lamp in the driver door
After locking the vehicle:
• If the SAFELOCK mechanism has been activa-ted using the remote control key in the driver door lock cylinder: the anti-theft alarm is not active.
• The interior monitoring system and anti-tow alarm are deactivated.
Meaning
A red LED flashes for approximately 2 seconds, firstly at short inteNals and then more slowly. The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and then goes out. The LED light starts to flash again after approxi-mately 30 seconds.
The SAFELOCK mechanism is deactivated.
A red LED lights up steadily for approximately 30 seconds. Fault in the locking system. Go to a qualified workshop.
Notes for vehicles without SAFELOCK
mechanism
Please note the following when the vehicle is locked with the remote control key or with the vehi-cle key in the driver door lock cylinder:
• The anti-theft alarm and the interior monitoring system are immediately activated. All turn signals flash briefly to confirm activation.
Anti-theft alarm
rflt First read and observe the introductory 1..-.L::.U information and safety warnings & on page 39.
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm system is automatically activa-ted when the vehicle is locked.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the following unauthorised actions are performed while the vehi-cle is locked:
• Mechanical unlocking of the vehicle with the ve-hicle key and failure to switch on the ignition within 15 seconds
• A door is opened.
A WARNING
Take care when using the SAFELOCK mecha-nism to avoid accidents or injuries.
• Never leave anybody in the vehicle if the vehicle has been locked using the remote control key. The doors can no longer be opened from the inside once the SAFELOCK mechanism is activated.
• Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In an emergency, people locked in-side the vehicle would not be able to leave the vehicle by unlocking the doors.
• The tailgate is opened.
• The ignition is switched on using an invalid key.
• Movement inside the vehicle (in vehicles with interior monitoring).
• The vehicle is towed (vehicles with anti-tow alarm).
• The vehicle is lifted (vehicles with anti-tow alarm).
• Transportation of the vehicle on a ferry or train.
• Disconnection of the vehicle battery (only an acoustic alarm)
Switching off the alarm
Unlock the vehicle using the release button on the remote control key or insert the ignition key into the ignition lock. 11>-
Opening and closing 43
m Due to the current legislation on the Israel W market, the acoustic warning signals are de-activated there.
m The alarm will be triggered again if a person W gains access to the same or a different se-cured zone after the alarm has been switched off. For example, if the tailgate is opened after a door had been opened.
m The anti-theft alarm will not be activated if W the vehicle is locked from the Inside using the central locking button @.
m If you unlock the driver door mechanically us-L!J ing the vehicle key, only the driver door is un-locked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the doors will not be unlocked).
m The anti-theft alarm will not function correctly W if the vehicle battery is weak or discharged.
m lt is not possible to include the trailer in the W anti-theft alarm system.
81f·01U
Fig. 25 Next to the driver seat: button for switch-ing off the interior monitoring system and anti-tow alarm.
r-f"n First read and observe the introductory information and safety warnings & on page 39.
The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Lock the vehicle using the remote control key. When the anti-theft alarm is switched on, the interi-or monitoring system and the anti-tow alarm are al-so active.
Switching off the interior monitoring system and anti-tow alarm
The orientation lighting in the =>Fig. 25 button must be lit up when switching the systems off. To switch the orientation lighting on, remove the key from the ignition or open one of the doors.
Before the journey
• Press the =>Fig. 25 button. A yellow indicator lamp will light up in the button until the vehicle is locked.
• Close all doors and the tailgate.
• Lock the vehicle using the remote control key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehi-cle is locked.
The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar, situa-tions:
• If any people or animals are to remain inside the vehicle for a short period & =>page 39.
• If the vehicle is to be loaded onto another vehi-cle.
• If the vehicle is being transported (e.g. on a fer-ry).
• If the vehicle is going to be towed with one axle off the ground.
• If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the ve-hicle is completely closed. Comply with legal regu-lations. A false alarm can be triggered in any of the following circumstances:
• If one or more windows are fully or partly open.
• If the slidingflilting roof is completely or partly open.
• If items such as loose pieces of paper and items attached to the Interior mirror (e.g. air-fresh-eners) are left in the vehicle.
• If a mobile telephone that is left in the vehicle vibrates. 11>-
• If the vehicle is being transported (e.g. on a fer-ry).
• If the vehicle is in a car wash.
Doors
CO Introduction
This chapter contains information on the following subjects:
Warning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Additional information and warnings:
• Exterior views page 5
• Vehicle key set 36
• Central locking system 39
• Manual opening and closing 413
A WARNING
Any door that Is not properly closed could open suddenly while the vehicle Is In motion. This could lead to severe Injuries.
Warning lamp
m If doors or the tailgate are still open when the W anti-theft alarm is activated, only the anti-theft alarm is activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the tailgate are closed. <1
A WARNING (ConUnued)
• Stop as soon as possible and close the door.
• Make sure that the door Is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body panels.
• Doors should only be opened or closed when you are sure there Is no-one in their path.
A WARNING
Any door being held open by the door arrest-er could close unexpectedly In strong winds or if the vehicle Is on a slope. This could lead to Injuries.
• Always keep a good grip on the handle when opening and closing doors.
m First read and observe the Introductory information and safety warnings&,. on page 45.
Lit up Possible cause
At least one vehicle door is opened or not properly closed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A warning lamp q;o appears in the instrument clus-ter display if a door is open or not properly closed.
Symbols may be displayed in the Instrument clus-ter instead of warning lamps, depending on the ve-hicle's equipment level. These symbols are also
Solution
t Do not drive on I Open the relevant vehicle door and then close it again.
visible when the ignition is switched off. The dis-play will go out approximately 15 seconds after the vehicle has been locked.
m The symbol can differ depending on the ver-W sion of the instrument cluster. <1
Opening and closing 45
Function
Opening the sliding door from the outside
Opening the sliding door from the inside
Closing the sliding door
Action
Pull the outside handle of the unlocked sliding door and open the door fully.
Pull the inside handle CD of the unlocked sliding door and open the door fully.
Pulling the inside or outside door handle and push the sliding door using a little force to close it. Make sure that the sliding door is properly closed.
IL
850-0043 .--87£..0147
Fig. 27 On the dash panel and in the remote con-trol key: button for opening and closing an electric sliding door
Fig. 28 On the dash panel: button for locking the electric sliding door(s)
.--m First read and observe the introductory l-J,::JJ information and safety warnings & on page 46.
There is a button available for opening and closing each electric sliding door. Each electric sliding door can also be opened and closed manually, using more force than normal.
Function Action
If the vehicle is unlocked, press Fig. 27 button on the dash panel
Opening the sliding door electri-or in the remote control key. The sliding door continues to open with the rollback function until the button is pressed again. cally. Pull the inside or outside door handle briefly. The sliding door opens automatically.
If the vehicle is unlocked, press the 27 button on the dash panel or in the remote control key. The sliding door continues to close with
Closing the sliding door electri-the roll back function until the button is pressed again. Acoustic warn-
cally. ings are given during closing.
Pull the inside or outside door handle briefly. The sliding door closes with the roll-back function. Acoustic warnings are given during closing.
Locking the sliding door. Press the 28 button. A yellow indicator lamp in the button lights up. The sliding doors can only be opened and closed mechanically.
Unlocking the sliding door. Press button 28 again. The yellow indicator lamp in the button will go out.
Opening and closing I 47
...
CD
Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a garage.
Warning lamp
CD
Never use the gas-filled strut on the tallgate to fix or hold a load. This could lead to damage and make it Impossible to close the tallgate.
Lit up Possible cause
c:5 The taiigate is open or not properly closed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A warning lamp c:s appears in the instrument clus-ter display if the taiigate is open or not property closed.
Symbols may be displayed in the instrument clus-ter instead of warning lamps, depending on the ve-hicle's equipment level. These symbols are also visible when the ignition is switched off. The dis-play will go out approximately 15 seconds after the vehicle has been locked.
Solution
e Do not drive on I Open the tailgate and close it again.
A WARNING
If the tail gate is not properly closed it could open suddenly while the vehicle is in motion. This could lead to severe injuries.
• Stop as soon as possible and close the tailgate.
• After closing the tailgate, always check that it is properly secured.
m The symbol can differ depending on the ver-L!J sion of the instrument cluster.
Fig. 31 Opening the tailgate from the outside.
r-Ill First read and observe the introductory L-Wl information and safety warnings & on page 49.
Before opening the taiigate, always remove any items of luggage that are on the luggage carrier at-tached to the tailgate &.
Opening the tailgate
• Unlocking the vehicle or only the tailgate.
• Operate the handle 31 and pull up the tailgate.
Before the journey
Closing the tailgate manually
• Pull down the opened tailgate with force so that it engages in the lock.
• Please ensure that the taiigate is correctly en-gaged in the lock.
Closing the tailgate electrically (power closing)
• Pull down the open tailgate.
• Push the taiigate so that it engages in the tail-gate lock. An electric motor pulls the tailgate into the lock.
A WARNING
Serious injuries can occur if the tallgate is unlocked or opened Incorrectly or without
________________
A WARNING (Continued)
• Always keep the wing doors closed while the vehicle is moving so that no poisonous exhaust fumes can enter the vehicle Interior.
• Close and lock the wing doors and all ve-hicle doors when the vehicle is not in use. Make sure there Is no-one left In the vehicle.
• Never leave children playing unattended In or around the vehicle, especially when the wing doors are open. Children could climb In-to the luggage compartment and shut the wing doors, thereby trapping themselves In-side. Temperatures Inside a locked vehicle may reach extremes of heat or cold, accord-Ing to season. This can cause serious Inju-ries and Illness or fatalities, especially to small children.
• Never leave children or people requiring assistance alone In the vehicle when the doors are locked. This may mean that these people lock themselves In the vehicle. They could become trapped In the vehicle In an emergency and may not be able to get them-
Warning lamp
A WARNING (Continued)
selves to safety. People locked In the vehicle may be subjected to very high or very low temperatures.
A WARNING
A wing door which Is being held open by the door arrester may close In strong winds or if the vehicle is on a slope. This could lead to Injuries.
• Always keep a good grip on the handle when opening and closing the wing doors.
CD
Before opening the wing doors, please check that there Is enough space to open and close the wing doors, e.g. when towing a trailer or when In a garage.
Lit up Possible cause
The wing doors are open or not property C) closed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A warning lamp oC;j appears in the instrument clus· ter display if the wing doors are open or not prop-erly closed.
Symbols may be displayed in the instrument dus-ter instead of warning lamps, depending on the ve-hicle's equipment level. These symbols are also visible when the ignition is switched off. The dis· play will go out approximately 15 seconds after the vehicle has been locked.
Opening the wing doors
r'l""n First read and observe the introductory L-Jc.LI information and safety warnings & on page 52.
Solution
not drive on I Open and then close the wing doors.
A WARNING
Wing doors which are not closed properly could open suddenly while the vehicle Is In motion. This could lead to severe Injuries.
• Stop as soon as possible and close the wing doors.
• After closing the wing doors, always
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Opening and closing