2015 VOLKSWAGEN TOUAREG service

NOTICE
x Use only AdBlue® or any Diesel Exhaust Fluid that expressly conforms to International Organization for Standardization specification ISO 22241-1. Using a DEF that does not meet the requirements of ISO 22241-1 can seriously damage your vehicle’s engine.
x Never mix water or any other substances or additives with AdBlue. Damage caused by such additives will not be covered by any Volkswagen Limited Warranty.
x Never put AdBlue into the diesel fuel tank! Otherwise the engine may be damaged!
x Do not carry a refill container in the vehicle all the time or routinely. Due to temperature fluctuations and damage, the container could start leaking and the AdBlue could damage the vehicle interior.
Dispose of the refill container in an environmentally-responsible manner.
Appropriate AdBlue refill containers can be obtained from an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

WARNING
Off-road driving can be dangerous, can lead to accidents, vehicle damage, stranding in re-mote areas, and serious personal injury.
x Never drive too fast or for terrain and weather conditions.
x Always adjust your speed and driving style to road, terrain, traffic, and weather condi-tions.
x Always avoid sudden, sharp maneuvers that increase the risk of loss of vehicle control or getting stuck.
x When driving off-road look and think ahead, expect the unexpected.
x To reduce the risk of loss of control and serious personal injury, never use the cruise control when driving off-road. Cruise control is designed for highway use. It is completely unsuitable for off-road situations and can even be dangerous when used off-road.
NOTICE
Always make sure the vehicle has enough ground clearance. Severe damage to the underbody can occur if the vehicle bottoms out. The damage could disable the vehicle and leave you stranded.
“Tread lightly” is an educational program designed to increase public awareness of land use regulations and responsibilities in our nation's wilderness areas. Volkswagen supports the U.S. Forest Service and the Bureau of Land Management in encouraging you to preserve our national forests and other public and private lands by “treading lightly”.
Technical terms explained

Fig. 310 Illustration of grade (gradient angle) A and lateral angle B.

x Always dry the brakes by braking a couple of times.
x After driving through water, have the vehicle drive train and electrical system thoroughly inspected for damage by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Flowing water is very powerful and can sweep your vehicle away. This can lead create an extremely dangerous situation and cause an accident with serious personal injuries.
x Never take routes or risks that could put you or your passengers in danger. If you cannot go on or have doubts about the safety of your route, turn back and take a new route.
x Never stop in the water.
x If water gets into the engine, your vehicle can break down. You will lose control of a bro-ken down vehicle, and it can be swept away.
x Soft surfaces, mud, underwater obstacles, and holes can cause accidents and can cause the vehicle to break down in the water. This can lead pose extreme danger.
x Rapidly flowing water can develop strong forces that can pull the vehicle downstream. This can cause accidents and fatal injuries.
x Drive through water only where the banks and bottom are firm enough and the water is
shallower at all points than the maximum permissible fording depth for your vehicle ⇒ table on page 556.
NOTICE
x Vehicle components such as the engine, drive train, suspension or electrical system may be severely damaged by driving through water.
x Avoid stopping in deep water. This can let water get inside the vehicle.
x On soft ground, the tires dig into the surface. This reduces fording depth. Make sure that the ground is sufficiently firm.
x Avoid creating a bow wave in front of the vehicle while driving through water. A bow wave could force its way into the engine air intake duct and seriously damage the engine.
x If you even briefly exceed the maximum fording depth when driving through water, severe engine damage will result. This engine damage will lead to a vehicle breakdown. This can disable the vehicle in the water.
x Never drive over salt flats or through salt or salty water. Salt causes vehicle corrosion. Rinse all parts of the vehicle that were exposed to salt or salt water right away with fresh water.
Driving over snow-covered terrain

DANGER
The vehicle's high-voltage electrical system and high-voltage battery are dangerous and can cause burns, other serious personal injuries, electrocution, and death.
x Always assume that high-voltage battery and parts of the high-voltage system are fully charged and energized.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-voltage battery and battery poles, especially if the cables, battery, and battery poles have been damaged in any way.
x Never do any work yourself on the high-voltage electrical system, the orange-colored high-voltage wiring, or on the high-voltage battery.
x Never open, service, repair, or disconnect any part of the hybrid electrical system.
x Never damage the orange-colored high-voltage cables. Never remove them and never disconnect them from the high-voltage electrical system.
x Never open or remove the orange-colored cover on the high-voltage battery.
x Always have work on the hybrid electrical system and systems that could be indirectly affected by it done by qualified, trained technicians who have the know-how, experience, documentation, and tools to do the work safely.
x All work on the high-voltage electrical system and the high-voltage battery must be done in compliance with Volkswagen standards and guidelines.
x Vehicle keys must be safely stored a safe distance from vehicle so that the ignition cannot be switched on and energize the electrical system.
x Gases vented or released from the high-voltage battery vapors are potentially poisonous and can burn.
x Physical damage to the vehicle or the high-voltage battery can result in immediate or de-layed release of poisonous gases that can also cause a fire.
x Always avoid contact with leaking fluids and gases escaping from the battery, particularly one that has been damaged.
x Always tell emergency responders that the vehicle has a high-voltage battery.
WARNING
Unintended vehicle movement during maintenance work can cause serious personal injuries.
x Never work under the vehicle unless you have safely secured the vehicle from moving. If you must work under the vehicle with the wheels on the ground, always make sure that the vehicle is on level ground, that all 4 wheels are chocked to keep them from moving, and that the key is not in the ignition.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle is safely supported on safety stands intended for that purpose that are strong enough to support the weight of the vehicle. The jack supplied with the vehicle is not strong enough for this purpose and can collapse causing serious personal injury.

WARNING
The engine compartment of any motor vehicle is a potentially dangerous area and can cause serious personal injury.
x Always use extreme caution when doing any work in the engine compartment. Always follow commonly accepted safety practices and use common sense. Never risk personal injury.
x Never perform any work in the engine compartment unless you know exactly how to carry out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified work-shop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may re-sult from improperly performed work.
x Never open or close the engine hood if steam or coolant is escaping. Hot steam or coolant can cause serious burns. Always wait until you no longer see or hear steam or coolant escap-ing from the engine.
x Always let the engine cool down completely before carefully opening the hood.
x Hot parts of the engine and the exhaust system will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Apply the electronic parking brake and shift the transmission into Park (P).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter button.
– Always keep children and others away from the engine compartment and never leave them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot parts of the engine or exhaust system can cause a fire.

NOTICE
When changing or topping off fluids, make sure that you pour the fluids into the correct reser-voirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage!
Fluid leaks are harmful to the environment. Regularly check the ground underneath your vehicle for this reason. If you find spots of oil or other fluids, have your vehicle checked by your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaked operating fluids properly.
Warning light

Engine oil level ranges

⇒ fig. 316 Required action according to the respective engine oil
level:
Range (A) Do not refill oil ⇒ .
Range (B) You may add oil (about 1 pint / 0.5 liters). The oil level
may go into the (A) range, but not above the (A) range.
Range (C)
You must add oil (about 1 quart / 1.0 liter). After adding
oil, make sure that the oil level is about in the middle of
the (B) range.

WARNING
Engine oil can ignite when it touches hot engine parts. This can cause fires, burns, and other severe injuries.
x Never spill oil on the engine. Oil spilled on a cold engine can also cause a fire when the engine warms up.
x Always make certain that you screw the cap of the engine oil filler opening back on tightly after adding oil. This helps prevent engine oil from leaking onto the hot engine when the en-gine is running.
NOTICE
x Do not start the engine if the engine oil level is above range (A). Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the catalytic con-verter and engine can be damaged!
x When changing or topping off fluids, make sure that you pour the fluids into the correct reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage.
The engine oil level should never be above range (A). Otherwise oil can be drawn in by the crankcase ventilation system and enter the atmosphere via the exhaust system.
Engine oil consumption

Under normal conditions, the rate of oil consumption depends on oil quality as well as viscosity, engine speed (rpm), outside temperature, road conditions, the amount of oil dilution caused by condensed water or fuel residue, and oxidation of the oil. Oil consumption may increase with engine wear over time, until replacement of worn engine parts may become necessary.
Volkswagen recommends that you to check the engine oil level at regular intervals, preferably every time you fill the fuel tank, and always before a long trip. Your vehicle may consume engine oil depend-ing on several variables. A maximum of 1 quart per 1200 miles (1 liter per 2000 km) would be consid-ered normal. New vehicles may consume more oil over the first 3000 miles (5000 km).
The oil pressure warning light is not an indicator of low engine oil level. If the warning light stays on or flashes while driving (above 1500 rpm), a chime will sound. It indicates that the oil pressure is too low. Stop the engine immediately, check the engine oil level and add oil if necessary. If the engine oil level is normal, but the light continues to flash, do not keep driving or let the engine idle, as damage may occur.
If you believe your engine uses too much oil, we recommend that you consult your authorized Volkswagen dealer or authorized Volkswagen Service Facility so that the cause of your concern can be properly diagnosed. Please keep in mind that accurate measurement of oil consumption requires great care and may take some time. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility have instructions for how to measure oil consumption accurately.
Depending on the way the vehicle is driven and the operating conditions, oil consumption can be up to 1 quart per 1200 miles (0.5 liter per 1000 km). Consumption may be higher for new vehicles during the first 3000 miles (5000 km).
Changing engine oil