2015 VOLKSWAGEN TIGUAN remote

Convenience menu Function
Unlock doors
Doors are unlocked as follows depending on the option selected: – All doors: Pushing the unlock button 0 on the remote control vehicle key, unlocks all doors and the rear hatch. – Single door: Pushing the unlock button 0 on the remote control vehicle key unlocks only the driver door. To unlock all doors and the rear hatch, push the unlock button 0 on the key a second time within about 5 seconds. On vehicles with Keyless Access, touching the sensor surface of the door handle on the side where the valid vehicle key is located unlocks the respective door. – Vehicle side: Pushing the unlock button 0 on the remote control vehicle key unlocks the doors on the driver side of the vehicle. On vehicles with Keyless Access touching the sensor surface of a door handle on the side where the valid remote control vehicle key is located unlocks the doors on that side of the vehicle
Window op.
Off
Manual unlocking/locking: No windows open or close when the key is held in the unlocking or locking position Keyless Access: No windows close when the locking sensor on the door handle is pressed and held (convenience closing)
All
Manual unlocking/locking: All windows open or close when the key is held in the unlocking or locking position. Keyless Access: All windows close when the locking sensor on the door handle is pressed and held.
Driver
Manual unlocking: The driver window opens when the key is held in the unlocking position. Manual locking: All windows close when the key is held in the locking position. Keyless Access: All windows close when the locking sensor on the door handle is pressed and held.
Back The display switches back to the Convenience menu.
Mirror down Tilts passenger mirror down when backing up so you can see the curb. Feature only available on vehicles equipped with memory seats.
Mirror adjust
Individually Both outside mirrors are adjusted separately.
Both mirrors The front passenger outside mirror is adjusted at the same time as the driver outside mirror.
Back The display returns to the Convenience menu.
Factory setting Resets certain features in the Convenience sub-menu to the factory settings.
Back The display switches back to the Settings menu.

Safe & Secure:
Feature Description
Automatic Crash Notification (ACN)
Automatic Crash Notification is initiated in the event of airbag deployment or rollover. When the feature is activated the Volkswagen Car-Net Response Center is notified of your location and contacts your vehicle to determine the risk of injury and to dispatch help. Help is dispatched even if the Volkswagen Car-Net Response Center does not connect to the vehicle's occupants. Automatic Crash Notification may be engaged for up to 6 months without activating a trial or paid subscription.
Manual Emergency Call
In the case of an emergency, press the • button in the 3-button module: The Volkswagen Car-Net device initiates a connection to the Volkswagen Car-Net Response Center. The location of the vehicle and customer data for identification is sent at the same time.
Roadside Assistance
Press the > button in the 3-button module: The vehicle will connect directly to the Volkswagen Roadside Assistance Call Center. The vehicle’s location is also transmitted in order to more quickly provide assistance.
Stolen Vehicle Location Assistance For use by law enforcement authorities only. See Terms of Service at www.vw.com/carnet for details.
After you have reported your vehicle as stolen to law enforcement, you may provide the case information to the Volkswagen Car-Net Response Center. Once the information has been verified, the VW Car-Net Customer Specialist will be able to provide law enforcement with vehicle location data sent by the VW Car-Net module.


Family Guardian:
Feature Description
Boundary Alert
By logging on to your Volkswagen Car-Net account, you can designate an area on a map as a “virtual fence.” The vehicle owner can then choose notification channels (text message or email) for receiving alerts when the vehicle crosses the defined boundary (texts and data rates apply).
Speed Alert
Volkswagen Car-Net can be configured to inform the vehicle owner whenever the vehicle exceeds a speed set by the owner. The owner can select to be informed through multiple channels, including text messages and email (text and data rates apply).


Remote Vehicle Access:
Feature Description

Remote Vehicle Access:
Feature Description
Remote Door Unlock
You can send a request to unlock the vehicle doors through your Volkswagen Car-Net iPhone® or Android® app, the Volkswagen Car-Net website or by calling the Volkswagen Car-Net Response Center (text and data rates apply). If none of the vehicle doors are opened within about 30 seconds, the car will lock again.
Remote Honk and Flash
You can send a honk and flash signal to the car using the Volkswagen Car-Net website or the VW Car-Net iPhone® or Android® app (text and data rates apply). The car will honk the horn and blink the headlights and emergency flashers for up to 10 seconds.
Last Parked Location You can locate your last parked location using your Volkswagen Car-Net iPhone® or Android® app (text and data rates apply).
Destinations Only applicable for vehicles equipped with a factory-installed navigation system.
Points of Interest (POIs) or other destinations can be imported remotely into the factory-installed navigation system (if equipped) from a computer or the Volkswagen Car-Net iPhone® or Android® app (text and data rates apply). These destinations can be called up and used by the navigation system.
Destination Download Only applicable for vehicles equipped with a factory-installed navigation system.
Press the • button in the 3-button module: The vehicle will connect directly to the Volkswagen Car-Net Response Center where a Volkswagen Car-Net Customer Specialist will assist with destinations. The address of a dealer’s location can also be sent by the Customer Specialist to your factory-installed navigation system (if equipped).
Remote Status Check
Current information about the vehicle can be viewed through a computer or your Volkswagen Car-Net iPhone® or Android® app (text and data rates apply). You can find out if the doors, luggage compartment and engine hood are open or closed, whether the car lights are on or off, the level of fuel in the tank, when the vehicle needs to be serviced next and more.


Diagnostics & Maintenance:
Feature Description
Dealer Scheduling
Press the • button in the 3-button module: The vehicle will initiate a call to the Volkswagen Car-Net Response Center where a Volkswagen Car-Net Customer Specialist will connect you with an authorized Volkswagen dealer to schedule your service appointment. The address of the dealer’s location can also be sent by the Customer Specialist to your factory-installed navigation system (if equipped).
Vehicle Health Report
View a vehicle health report to proactively manage maintenance and other services and to receive up-to-date diagnostics in a monthly email report or by immediate request.

Remote control vehicle keys

Fig. 22 Remote control vehicle key with panic button.

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmitters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons ⇒ fig. 22 or the power locking buttons ⇒  Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 23 Mechanical key.

Indicator light in the remote control vehicle key

Fig. 24 Indicator light in the remote control vehicle key.

Function Action
Locking the vehicle with the power locking button: – Switch the ignition off. – Open a door once. – Press the power locking button 1.
Locking the vehicle with the remote control vehicle key: – Switch the ignition off and on again OR: Remove the remote control vehicle from the ignition. – Open a door once. – Lock the vehicle with the remote control vehicle key.

If the remote control vehicle key buttons ⇒  Vehicle key set or one of the power locking buttons
⇒Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 27 Remote control vehicle key with panic button.

The vehicle key unlocks or locks the vehicle only when the battery in the remote control key has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
x All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. The horn beep can be disabled by deactivating the “ATA confirmation” feature in the Convenience
submenu ⇒  Convenience sub-menu.
x All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors, the rear hatch or the engine hood is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not been opened in about 30 seconds, the vehicle is automatically locked again. This feature helps prevent you from leaving the vehicle unlocked unintentionally.
Unlocking or locking the vehicle from the inside

Fig. 28 On all 4 doors: Power locking button.