Recalling settings for driver seat and outside mirrors
x Briefly press the appropriate memory button when the vehicle is not moving, the ignition is switched off, and the driver door is open.
x OR: If the ignition is switched on and the driver door is closed, press and hold the appropriate memory button until the stored position is reached.
x The passenger-side outside mirror automatically adjusts back from the position stored for backing up when the vehicle moves forward at about 10 mph (15 km/h) or more or when the rotary knob is rotated from R into a different position.
Assigning driver seat and outside mirror settings to a vehicle key
The memory function of all vehicle keys is disabled when the vehicle is first delivered from the factory.
To enable vehicle key memory function:
x Unlock the driver door.
x Press and hold a memory button ⇒ fig. 71 until memory position is reached.
x Press and hold the unlock button 0 on the vehicle key and then press the desired memory button at the same time within about 3 seconds. A chime sounds to confirm activation.
To disable vehicle key memory function:
x Press and hold the SET button.
x Press and hold the unlock button 0 on the vehicle key and the desired memory button at the same time within about 10 seconds. A chime sounds to confirm deactivation.
Assigning settings to an additional vehicle key
x Follow the instructions ⇒ Assigning driver seat and outside mirror settings to a vehicle key to assign the driver seat and outside mirror settings to the vehicle key.
x Unlock the vehicle with the same vehicle key.
x Adjust driver seat and outside mirrors.
x Lock the vehicle with locking button 1 in the vehicle key to store the settings.
Once the settings are stored, the driver seat and the outside mirrors move to the stored positions whenever the vehicle is unlocked with the vehicle key open button 0 and the driver door is opened. If two people use the vehicle, each of them should always use the key in which his or her personal settings have been stored.
Initializing the memory seats
The memory system must be initialized by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop in certain situations, for instance, if a new driver seat is installed.
Initializing clears all memories and assignments of the memory seat. After that, memory buttons can be reprogrammed and assigned to a vehicle key.
x Open the driver door but do not enter the vehicle.
x Adjust the seats from the outside.
x Move the angle of the backrest forward as far as it will go.
x Release the backrest adjustment switch and press it again until you hear a chime sound.
Cancellation conditions when storing settings for the memory buttons
When one of the following conditions is met, the storing process will be cancelled:
x The vehicle battery is weak or dead.
x The SET button is pressed again within about 10 seconds.
x The seat position is readjusted within about 10 seconds after pressing the SET button.
Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.
Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
AdBlue fill level too low. Refill AdBlue
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key dead. – Too far away from vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can do so safely
Outside mirrors move when vehicle is unlocked. Convenience settings are stored. Correct convenience settings
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information Sys-tem.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights adjusted too high.– Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facili-ty. – Change light bulbs – Switch on low beams
