2015 VOLKSWAGEN PASSAT head

WARNING
Improper use of the remote start feature can cause fire, burns and other serious injuries.
x Always park the vehicle in a place that is vented to the outdoors and has a continuous exchange of fresh, outside air.
x Only use the remote start feature when no one is around or inside the vehicle.
x Always make sure that you can see the vehicle when the engine is running.
x Never leave children, disabled persons, anyone who cannot help themselves, or pets in the vehicle. The doors are locked when the engine is running with the remote start feature. Vehicle occupants would be trapped in the vehicle in an emergency and rescue from the outside would be delayed.
x Never start the engine if children or animals are inside the vehicle. When the engine is running, electrical equipment including electrical seat adjustment controls can be operated and cause serious injuries.
x Never start the engine or let it run in a garage, in an enclosed or confined area. Engine exhaust contains carbon monoxide, a poisonous, colorless and odorless gas. Carbon mon-oxide can cause dizziness, nausea, unconsciousness and even death.
x Always make sure that the area where the engine runs in the remote start mode is well ventilated. Carbon monoxide in a garage or other enclosed area can cause dizziness, impair the ability to drive, and even result in unconsciousness.
x Never start the engine when the vehicle is covered with a protective cover. Hot vehicle components and exhaust could ignite the protective cover.
x Never start the engine near combustible or explosive materials. The exhaust could ignite flammable materials.
NOTICE
x Do not use the remote start feature if the engine Malfunction Indicator Light (MIL) ⇒  Indica-
tor lights, ⇒  Indicator lights has come on, smoke or unusual smells come from the vehicle, an unusual or unexpected operating condition occurs and the condition has not been diagnosed and corrected. Please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Remote start is possible when one or more windows are open. Always remember that unau-thorized access to the vehicle through open windows as well as operation of HomeLink®, in-cluding access to your garage or other property, is possible when the engine is running in remote start mode. Always make sure that all of the windows are securely closed to help pre-vent unauthorized access to the vehicle, its features and contents.
Using the remote start feature can increase fuel consumption and drain the vehicle battery.
Use of the remote start feature may be regulated or prohibited in some areas. In some areas you may be required to be able to see the vehicle when it is running in remote start mode. Please inform yourself about state and local requirements that may apply and be sure to follow them when using the remote start feature.
Various vehicle functions, such as the low beam headlights and the windshield wipers, are disabled when the engine is running during a remote start.

slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle “hydro-planes” (rides on a cushion of water instead of the road surface), ESC will not be able to help you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as effectively with difficult driving situations as it can at lower speeds. When towing a trailer, ESC is not able to help you regain control as it would if you were not towing a trailer.
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping the vehicle under control and on the road during extreme maneuvers by using the driver's steering inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that causes you to run off the road before ESC can provide any assistance, you may not experience the benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). ESC is switched on all the time and cannot be switched off.
Anti-Lock Brake System (ABS)
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and control the vehicle. This means the vehicle is less likely to skid, even during hard braking:
x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the force on the pedal!
x Do not “pump” the brake pedal or let up on it!
x Steer the vehicle while pushing down hard on the brake pedal.
x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or slip-pery surface.
Brake Assist (BAS)
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure, maximizing braking power and reducing the stopping distance. This way, ABS can be activated more quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions. Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ESC and ASR can help when driving on loose surfaces (such as gravel) and in deep snow. If you get stuck in deep snow, you may be able to get going again by “rocking” the vehicle back and forth. ESC and ASR recognize this special driving situation and automatically increase the speed of the front wheels. Keep pressing the accelerator and let ESC increase the speed of the front wheels to help you keep moving or get moving again.
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL automat-ically switches off to keep the brake from overheating. As soon as the brake has cooled down, EDL automatically switches on again.
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during

Hill Hold helps keep the vehicle from rolling backwards when starting out on a hill, for example after stopping at a traffic light. You don't have to apply and release the parking brake while depressing the accelerator. For Hill Hold to work, the engine must be running and the vehicle must be in First Gear or Reverse (manual transmission) or in Drive (D), Sport Drive (S), or Reverse (R) (automatic transmis-sion) and you must use the foot brake to hold the vehicle before starting to move.
Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the vehicle from moving. This gives you time to take your foot off the brake, let the clutch out on a manual transmission vehicle, and gently depress the accelerator to get the vehicle moving again. If you do not depress the accelerator pedal and get the vehicle moving again within this time, the brakes will release and the vehicle will roll downhill. Furthermore, if any requirement for engaging Hill Hold is no longer met while the vehicle is stopped, Hill Hold disengages and the brakes are automatically released and will no longer hold the vehicle.
Hill Hold is activated automatically when points 1 to 3 are met at the same time:

Manual transmission Automatic transmission
1. Hold the stopped vehicle on an incline with the foot or parking brake.
2. The engine must be running “smoothly.”
3. A manual transmission vehicle must be in 1st gear (1) if headed up a hill or in Reverse (R) if backing up a hill; you must hold the clutch down and the foot brake must be depressed to keep the vehicle from moving.
An automatic transmission vehicle must be in Reverse (R), Drive (D), or Sport Drive (S) and the foot brake must be depressed to keep the vehicle from moving.
4. To drive off take your foot off the brake pedal as you let the clutch out and gently depress the accelerator within 2 seconds.
To drive off take your foot off the brake pedal and gently depress the accelerator within 2 seconds.

Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met.
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x Automatic transmission vehicles: If the transmission is in Neutral (N).
x Automatic transmission vehicles: If a tire does not have enough road contact (such as when the vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that, the brakes will be released and the vehicle can roll down the hill.

WARNING
The engine compartment of any motor vehicle is a potentially dangerous area and can cause serious personal injury.
x Always use extreme caution when doing any work in the engine compartment. Always follow commonly accepted safety practices and use common sense. Never risk personal injury.
x Never perform any work in the engine compartment unless you know exactly how to carry out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified work-shop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may re-sult from improperly performed work.
x Never open or close the engine hood if steam or coolant is escaping. Hot steam or coolant can cause serious burns. Always wait until you no longer see or hear steam or coolant escap-ing from the engine.
x Always let the engine cool down completely before carefully opening the hood.
x Hot parts of the engine and the exhaust system will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter
button ⇒  Starter button.
– Always keep children and others away from the engine compartment and never leave them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot parts of the engine or exhaust system can cause a fire.

WARNING
High voltage systems in the engine compartment can cause electrical shocks or even elec-trocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the engine is running or being started:
– Never touch ignition cables. Never touch other components of the high voltage elec-tronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the engine compart-
ment ⇒ page 328
WARNING
Moving parts in the engine compartment can cause serious personal injury on contact.
x Never reach into the area around or touch the radiator fan. Contact with the blades can cause serious personal injury. Always remember that the radiator fan is temperature-controlled and can come on suddenly even when the engine has been switched off for a while and the key has been removed from the ignition.
x If you have to perform a check or repair when the engine is running, there are more risks from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always use extreme care.
– Always make sure that jewelry, loose clothing and long hair do not get caught in rotat-ing engine parts. Before starting any work remove your jewelry, take off your necktie, tie back and cover your hair, and do not wear clothing that can hang down and get caught in moving engine parts.
– Always use extreme caution if the accelerator pedal has to be depressed to perform a check. The vehicle will start to move even if the parking brake is on.
x Never leave any objects in the engine compartment, for example cleaning rags and tools. Objects left behind can cause malfunctions, engine damage, and even fires.
WARNING
Additional materials in the engine compartment such as blankets can interfere with the oper-ation of the engine and can cause fires which can lead to serious injuries.
x Never cover the engine with blankets or other materials.

WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
CAUTION
Sharp edges under the vehicle can cut exposed skin.
x Always protect your hands and arms from cuts on sharp metal edges when cleaning the underbody, the inside of the wheel housings, etc.
NOTICE
x The water temperature must not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x Do not use insect sponges, abrasive kitchen sponges or similar things to clean the vehicle. These can damage the paint finish.
x Never clean headlights with a dry cloth or sponge. Always use a wet cloth or sponge. For best results use soapy water.
x When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood, or luggage compartment lid. The water could freeze on the locks and seals and make it difficult to open the vehicle!
NOTICE
To help prevent vehicle damage in a car wash:
x Compare the vehicle track width with the dimensions of the guide rails in the car wash to help prevent damage to wheel rims and tires!
x Make sure there is enough clearance for the height and width of the vehicle.
x To help prevent paint damage to the engine hood, place wiper blades against the windshield after they have dried. Do not let them snap back into place.
x Fold the outside mirrors toward the vehicle body. Do not fold power folding mirrors manual-ly!
x Lock the luggage compartment lid to prevent unintentional opening in the car wash.
Washing with a power washer

Waxing
A good coat of wax helps to protect the vehicle paint. When water no longer forms small drops and runs off when the paint is clean, apply a new coat of good hard wax to protect the vehicle again.
Even if a wax solution is used regularly at the car wash, Volkswagen recommends applying a coat of hard wax at least twice a year to protect the paint.
Polishing
Polish your vehicle if the paint has lost its shine and the gloss cannot be brought back with wax.
The vehicle must be waxed after polishing if the polish used does not contain wax compounds to seal the paint.
NOTICE
x To help prevent damage, do not use hard wax or polish on matte-finished parts, plastic parts, headlights or rear lights.
x Do not wax or polish your vehicle if it is dirty, or in a sandy or dusty place.
Caring for and cleaning chrome and aluminum parts

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
AdBlue fill level too low. Refill AdBlue
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key dead. – Too far away from vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can do so safely
Outside mirrors move when vehicle is unlocked. Convenience settings are stored. Correct convenience settings
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information Sys-tem.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights adjusted too high.– Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facili-ty. – Change light bulbs – Switch on low beams