2015 VOLKSWAGEN PASSAT CC Lock unlock

Practical tips
Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the
following advice before contacting an authorized Volkswagen dealer
or an authorized Volkswagen Service Facility. You may also find help-
ful information under “Special considerations” or “Checklist” in the
index.

Description Possible causes,
among others Possible remedy
Engine does not
start.
Vehicle battery dead. – Perform jump-start
– Charge vehicle battery
The wrong vehicle
key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be
locked or un-
locked using ve-
hicle key.
– Battery in the re-
mote control vehicle
key is dead.
– Too far away from
the vehicle (out of
range).
– Buttons have been
pressed too many
times.
– Replace the battery in
the remote control vehicle
key
– Move closer to vehicle.
– Synchronize vehicle key
– Lock or unlock vehicle
manually
Unusual noises.
Cold engine, braking
assist systems, elec-
tronic steering col-
umn lock.
Check the “Noises” entry
in the index.
Odd driving
behavior.
Assistance systems
activated.
Check the “Assistance
systems” entry in the in-
dex.

Description Possible causes,
among others Possible remedy
DSG® Direct Shift
Gearbox too hot.
Stop vehicle as soon as
you can safely do so.
Driver seat and
outside mirrors
move when vehi-
cle is unlocked.
Convenience
settings are stored.
Correct convenience
settings
Memory-seat set-
tings are stored.
– Reassign seat setting
– Clear memory-seat
memory
Front seats can-
not be adjusted
with power con-
trols.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if
necessary
No jack, spare
wheel, or com-
pact spare wheel
in the vehicle.
Equipment differs
depending on the
vehicle.
No direct corrective action
possible; depends on the
vehicle equipment. Con-
tact an authorized
Volkswagen dealer or an
authorized Volkswagen
Service Facility for assis-
tance.
Vehicle has run-flat
tires (mobility tires).
Features do not
work as de-
scribed in this
manual.
Settings were ad-
justed in the
Volkswagen Infor-
mation System.
Check and reset to factory
settings if necessary
Headlights do not
light up the road
as they should.
– Headlights incor-
rectly adjusted.
– Light bulbs burned
out.
– Low beams not
switched on.
– Have the headlight
range adjusted by an au-
thorized Volkswagen
dealer or an authorized
Volkswagen Service Fa-
cility.
– Change light bulbs
– Switch on low beams

WARNING
Serious injuries can result if the emergency closing and open-
ing procedures are used carelessly.
Never leave children, disabled persons, or anyone who can-
not help themselves in the vehicle. The doors can be locked
with the remote control vehicle key. This could result in people
being trapped in the vehicle in an emergency.
A closed vehicle can become very hot or very cold, depend-
ing on the season. Particularly in the summer, heat buildup in
the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher
than the outside temperatures. Temperatures can quickly reach
levels that can cause unconsciousness and death, particularly
to small children.
WARNING
Careless opening and closing of the doors, the luggage com-
partment lid, and the power sunroof is dangerous and can
cause serious personal injury.
Open or close the doors, the luggage compartment lid, and
the power sunroof only when no one is in the way.
NOTICE
If the vehicle's battery fails or the power windows won't work,
the door windows are not lowered when the door is opened or
closed. Always close and open the door carefully to help prevent
damage to the window, the paint, or the rubber seal.
NOTICE
To help prevent vehicle damage, carefully remove and properly
reinstall parts after emergency locking or unlocking.

Manually unlocking and locking the driver door

Fig. 176 Door handle on driver door: Concealed lock cylinder.

Switch on the ignition. The electronic immobilizer recognizes a val-
id remote control vehicle key when the ignition is switched on and
deactivates the anti-theft alarm system.
The driver door can be unlocked separately from the inside the
vehicle by pulling the door handle to open the door ⇒ Unlocking or
locking the vehicle from the inside.
The anti-theft alarm system, when installed, is not activated when
the vehicle is locked manually with the emergency key ⇒ page 67,
Power locking and closing system.
Manually locking the passenger doors

Fig. 177 On the edge of the right rear door: Emergency lock, covered
by a rubber seal.

Fig. 178 Locking the vehicle using the emergency key.