2015 VOLKSWAGEN EOS lock

Deicing door lock cylinders

Declaration of Compliance, Telecommunications and
Electronic Systems
Radio Frequency Devices and Radiocommunication Equipment User Manual Notice.
Radio-based equipment
x Mobile Phone Package
x Electronic immobilizer
x HomeLink® Universal Transmitter
x Remote control vehicle key
x Tire Pressure Monitoring System
x Keyless Access locking and starting system
x Park Distance Control (PDC) system
These devices comply with:
FCC Part 15.19
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Part 15.21
CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
These devices comply with RSS-210 of Industry Canada.
Operation is subject to the following 2 conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key is dead. – Too far away from the vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock.
Check the “Noises” entry in the index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can safely do so.
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
CSC roof will not move. CSC roof malfunction. Check whether any technical requirement for opening and closing the CSC roof is not met. If necessary contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Features do not work as described in this manual. Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary

WARNING
Before using the emergency procedure to close the CSC roof, park the vehicle as far away from moving traffic as possible. If necessary, switch on the emergency flashers and set up a warning triangle. Obey all applicable legal requirements.
NOTICE
If the vehicle's battery fails or the power windows won't work, the door windows are not lowered when the door is opened or closed. Always close and open the door carefully to help prevent damage to the window, the paint, or the rubber seal.
NOTICE
x Before using the emergency procedure to close the CSC roof and while doing it, check the area behind the vehicle for possible obstacles and make sure there is enough room to avoid damage. Rear lid assist does not work before and during the emergency closing procedure.
x Never close the CSC roof if the car is on a workshop hoist, parked with one side on a curb, or raised on a vehicle jack or jack stands.
NOTICE
To help prevent vehicle damage, carefully remove and properly reinstall parts after emergency locking or unlocking.
Manually unlocking and locking the driver door

Fig. 164 Door handle on driver door: Concealed lock cylinder.

windows and the power sunroof6. Note the instructions for the anti-theft alarm system ⇒  Power locking system.
x Unfold the key bit from the remote control vehicle key ⇒ , Vehicle key set.
x If the lock cylinder has a cover cap, insert the key bit from below into the opening of the cover cap
on the driver door ⇒ fig. 164 (arrow) and lift the cover cap off. Grasping the door handle and pulling slightly makes it easier to remove the cap.
x Insert the key bit into the lock cylinder of the driver door and unlock or lock the door.
x Reinsert the cover cap from top to bottom and press until it clicks into place. Grasping the door handle and pulling slightly makes it easier to reinstall the cap.
Special considerations when unlocking:
x If the vehicle is equipped with an anti-theft alarm system, the system remains activated for the
unlocked vehicle. But the alarm is not triggered at first ⇒  Power locking system.
x Open the driver door. The alarm will sound.
x Switch on the ignition. For vehicles with Keyless Access, deactivate the alarm by holding the remote control vehicle key to the right of the steering column trim and pressing the starter button Starter button, if necessary. The electronic immobilizer recognizes a valid remote control vehicle key when the ignition is switched on and deactivates the anti-theft alarm system.
The driver door can be unlocked separately from the inside the vehicle by pulling the door handle
to open the door ⇒  Power locking system.
The anti-theft alarm system is not activated when the vehicle is locked manually with the key bit Power locking system.
Manually locking the passenger door

Fig. 165 On the front side of the passenger door: Emergency lock, covered by a rubber seal.
6 The settings that determine which windows close or open can be changed through the Convenience
submenu in the instrument cluster display ⇒ page 25, Convenience submenu.

Fig. 166 On the front side of the passenger door: Manual vehicle locking with the key bit in the vehicle key.

The indicator light may be flashing in the instrument cluster. In addition, there may be a text message in the instrument cluster display that gives instructions as to what to do.
Possible situations for emergency closing
Provided the preliminary requirements have been met, the CSC roof can be closed using the emergency procedure if you have one or more of the following problems:
x The windows in the doors will not go down.
x The soft-close feature of the luggage compartment lid is not working.
x Sensors that determine the position of the CSC roof when it is opening and closing are not working.
Emergency CSC roof closing
x Check whether there is enough room behind the vehicle for the luggage compartment lid to swing out backwards.
x Open the driver and passenger door and leave the doors open.
x Press your thumb on the top part of the Volkswagen emblem on the luggage compartment lid, and flip lower part of the emblem outward. This unlocks the rear lid. But do not lift the luggage compartment lid.
x Switch the ignition off and back on again.
x Start the engine.
x Pull and hold the center console lever ⇒ fig. 172 for at least 30 seconds.
x Release the lever.
x Pull and hold the lever again ⇒ fig. 172 and immediately pull back and hold the driver door switch
⇒ fig. 173 (1) until the CSC roof has completely closed and locked.
It takes a few seconds for the closing process to start after you pull both controls. A tone sounds and the indicator light in the instrument cluster display lights up during the emergency closing process. There may also be a message in the instrument cluster display.
The closing process is immediately interrupted if you let go of the lever or the switch or if one of the
cancel conditions changes (⇒ Cancel conditions for emergency closing). The process can be restarted by again pulling the center console lever and the switch in the driver door.
x After emergency roof closing is complete, continue to hold the lever and switch to close all windows.
x OR: After emergency closing, pull switch (1).
x OR: Insert the key in the lock of the driver's door, turn in the closing direction, and hold until all windows are closed.
x Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Cancel conditions for emergency closing
Emergency closing the CSC roof is canceled if any of the following situations occurs:
x The lever in the center console or the switch in the driver door is released.
x The ignition is switched off.
x Any door is shut.
x The vehicle battery voltage is less than 9 Volts.
x The luggage compartment lid is closed before the roof frames are locked into the mountings on the windshield.
x The vehicle moves at a speed greater than about 0.6 mph (1 km/h).
x The outside temperature is below +5° F (- 15° C).

WARNING
Stowing the deployed rollover supports can be dangerous and can lead to serious injury.
x Do not try to push the rollover support back down if there is any object in its channel. A foreign object can keep the rollover support system from working or locking properly or cause it to deploy unexpectedly.
x The rollover protection supports must properly lock into place after being stowed. Otherwise, they can deploy unexpectedly.
Emergency release for the selector lever lock

Fig. 175 Removing the selector gate cover.

Fig. 176 Releasing the selector lever lock.