2015 VOLKSWAGEN EOS lock

WARNING
Accidents and serious injury may result from driving when the CSC roof has not properly locked into place or when the process of opening or closing the roof is incomplete. Even at low speeds, air resistance can twist or deform the roof or tear it off completely, endangering vehicle occupants and others.
x Never drive when the CSC roof is not completely open or not completely closed and securely latched unless you must move the vehicle to a safe place away from traffic.
x If you must move the vehicle to another location for safety reasons and the CSC roof is not completely open or not completely closed and securely latched, we recommend that you do not drive any faster than a slow walk.
x When opening and closing the CSC roof, always make sure no one will be injured by the supports and other moving parts.
NOTICE
x To help prevent damage, remove ice and snow from the CSC roof before opening it in winter weather.
NOTICE
x Volkswagen advises against all unauthorized changes to the CSC roof controls or to the way the roof opens and closes.
x Damage to the CSC roof system caused by changes to the CSC roof system controls will not be covered by any Volkswagen Limited Warranty. The terms and conditions of your
Volkswagen Limited Warranties are in the ⇒ Booklet Warranty and Maintenance.
x The CSC roof has been designed to be opened and closed only when the vehicle is stopped. As your vehicle was manufactured, the roof cannot be opened or closed when the vehicle is being driven, for example, at low speeds. Roof operation even at low speeds can cause the roof to be deformed and damaged because of the increased forces from wind resistance. Wind resistance can also cause parts of the linkages and the hydraulic system to wear prematurely, and could even cause parts of the roof to separate and fall into the vehicle or onto the roadway or onto another vehicle.
x The CSC roof has been designed to open and close only when the lever on the center
console ⇒ fig. 32 is pushed or pulled and held in that position until the roof has opened / closed completely. Releasing the lever stops roof movement. A chime sounds when the roof is moving. As your vehicle was manufactured, the roof cannot be operated in a one-touch up or down mode. The roof was designed this way for your safety and that of your passengers. One-touch operation would make it possible for the driver to leave the vehicle unsupervised while the roof, rear lid, and windows move into position. This would increase the risk of vehicle damage and personal injury to bystanders, especially to children.
x If the way the CSC roof works on your vehicle has been changed from the way it was manufactured, we urge you to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility change it back so that it will only open and close as originally manufactured. Mechanical changes and changes to the vehicle software must be entered in the
⇒ Booklet Warranty and Maintenance.
Indicator light

Lights up Possible cause Proper response
CSC roof is opening or closing. Wait until the CSC roof has fully opened or fully closed.


Flashes Possible cause Proper response
The CSC roof opening or closing process is not finished or there is a CSC roof malfunction.
Check if the opening or closing process has finished. If necessary, end the process using the convertible top button
Check if all technical requirements are met. If not, take the necessary steps to meet the technical requirements
Check if there is a malfunction in the CSC roof. If necessary, correct the malfunction or have the system checked by your authorized Volkswagen dealer or authorized Volkswagen Service Facility

Messages in the instrument cluster display
When the ignition is switched on, the indicator lights come on briefly for a function check. They go out after a few seconds.

Display text Proper response
Trailer: No convert. top operation!
Unhitch trailer.
Close luggage compartment cover! Flip down the inside luggage compartment cover. Make sure that it has locked into place.
Speed too high! Stop the vehicle at an appropriate spot. The CSC roof can only be operated when the vehicle is not moving
Close trunk lid! Close the luggage compartment lid. The CSC roof can only be operated when the luggage compartment lid is closed. Use emergency procedure to close the open CSC roof if necessary
Obstacle in rear area! Remove any obstacles behind the vehicle or move the vehicle forward so as to have enough room for the luggage compartment lid to swing out.
Close sliding roof! Close the power sunroof. While doing so, make sure that it is working properly. If necessary, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

NOTICE
The height of the vehicle changes when the CSC roof is moving. When there is not enough room above the vehicle, for example in a garage, the CSC roof could hit something and be damaged.
x Always make sure that there is enough room above the vehicle when opening or closing the CSC roof.
If you park vehicle with the roof down, the passenger compartment can be damaged by rain or snow, and it is also open to unauthorized persons.
x Always close the CSC roof before you leave the vehicle.
x If you must leave things in the vehicle when the top is down, you should lock them in the luggage compartment.
Wind blocker

Fig. 33 A. Push tabs (spacers) on wind blocker into slots. B. Align and engage the spring-loaded locking pins.

Fig. 34 Unfolding the wind blocker.

Unfolding the wind blocker
Folding the wind blocker outward before installing it is the easiest way to get it into the correct position for installation.
x Take the wind blocker out of its pouch.
x Fold out both sides in the direction of the arrows ⇒ fig. 34.
x Fold both tabs outward ⇒ fig. 34 (magnified view).
Installing the wind blocker
x Turn the wind blocker so that the longer side faces toward the front of the car and the frame is at the top.
x Position the wind blocker horizontally against the rear seat backrest.
x Gently insert the tabs on the back of the wind blocker into the slots (next to the rear seat backrests)
until they latch ⇒ fig. 33 A (inset).
x Pull the handle ⇒ fig. 33 B in the direction of arrow (1) and then slide the locking pin in the direction of arrow (2) into the retainer.
x Press the wind blocker down gently in the center until it clicks into place.
x Repeat this process for the passenger side.
Raising and folding the wind blocker
For the wind blocker to function properly, it must be raised before driving. Fold the wind blocker back down before removing.
x To raise: Grasp the upper section of the wind blocker in the center and raise it until it clicks into
place ⇒ .
x To fold: Grasp the upper section of the wind blocker in the center and fold it down gently toward
the rear of the vehicle ⇒ .
Removing the wind blocker
x Press the handle ⇒ fig. 33 B (magnified area) opposite the direction of the arrow (1) and slide the locking pin opposite the direction of the arrow (2) out of the side retainer.
x Gently lift the center of the wind blocker upward.
x Slide both wind blocker tabs opposite the direction of the arrow out of the slots ⇒ fig. 33 A (magnified area).
x Repeat this process on the passenger side.
Folding the wind blocker closed
x Lift the center of the wind blocker upward from the rear seats.
x Fold both sides inward opposite the direction of the arrows ⇒ fig. 34.
x Fold both tabs inward ⇒ fig. 34 (magnified area) opposite the direction of the arrow.
x Stow the wind blocker in the pouch.
WARNING
Installing or removing the wind blocker by the side of the road near moving traffic can cause accidents and serious personal injuries.
x Always park the vehicle a safe distance from moving traffic when installing or removing the wind blocker.
x Never install or remove the wind blocker while driving.

WARNING
Incorrect seating positions in the vehicle increase the risk of serious of fatal injuries in the event of an accident or sudden driving and braking maneuvers.
x Never let anyone sit on the rear seats when the wind blocker is installed.
WARNING
Unsecured or improperly secured objects can cause severe injuries during sudden braking maneuvers or if the vehicle is involved in an accident while driving.
x Never place unsecured objects underneath the wind blocker.
x Never use the wind blocker as a storage shelf. Items on the wind blocker can be thrown around inside the vehicle by the wind and cause injuries.
x Never use the wind blocker to secure objects.
WARNING
Always make sure that hands, fingers, and other parts of the body are out of the way when moving the wind blocker up or down, or when folding it together.
NOTICE
x When moving a front seat forward or back, make sure the backrest does not press against the wind blocker. This can damage the wind blocker, especially its locking mechanism.
x Always put the wind blocker back in its pouch when not in use.
x Never put objects (luggage, grocery bags, etc.) on top of the wind blocker.
CSC roof troubleshooting

Description Possible solution
CSC roof stops while opening or closing.
– Check the instrument cluster display (where applicable) for information on what to do – If the CSC roof stops exactly in the middle, give the roof a gentle “nudge” forward so that it will close.
– Push and hold the lever shown in ⇒ fig. 32 to close the CSC roof completely and to lock it into place. – If the CSC roof does not completely close and latch, try to close and latch it using the emergency procedure – Get professional help if necessary and have the system checked by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop.

Automatic Rollover Support System

WARNING
The Automatic Rollover Support System can cause serious injuries if persons or objects are in the way when it deploys.
x Never use accessory seat covers or protective covers that block the rollover protection deployment area.
x Every rear seat passenger must be properly seated on a seat of his or her own and must stay in a proper seating position at all times.
x Always keep the area around the supports free of anything that could interfere with their deployment or fly about and injure occupants when the supports deploy.
x Never take the covers off the Automatic Rollover Support System.
x Never attach a child seat, child restraints, straps, or anything else to the rollover protection supports.
WARNING
If there is a system malfunction, the Automatic Rollover Support System may cause serious injuries by not deploying properly, by not deploying at all, or by deploying unexpectedly.
x If a malfunction exists in the system, have it checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. A malfunction exists in the system if the indicator light:
– does not come on when the ignition is turned on;
– does not go out about 5 seconds after you start the engine;
– goes out after switching on the ignition and then comes back on again;
– lights up or flickers when you are driving.
NOTICE
If deployed, the Automatic Rollover Support System can damage the CSC roof when opening or closing the top.
x Do not open or close the CSC roof if the Automatic Rollover Support System has deployed.

Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof ⇒ . If the power sunroof closing meets resistance or there is something in the way, the power sunroof opens again immediately.
x Check why the power sunroof did not close.
x Try to close the power sunroof again by pulling the  switch briefly.
x If the power sunroof still cannot close, the power sunroof will stop where the resistance is located. The power sunroof will close the next time without pinch protection.
Closing the power sunroof without pinch protection
x Pull and hold the  switch ⇒ fig. 35.
x The power sunroof will now close without pinch protection!
x If the power sunroof still will not close, please see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Without pinch protection, the power sunroof will close with enough force to cause serious personal injury.
x Always be careful when closing the power sunroof.
x Always make sure that no one is in the way when overriding the pinch protection to close the power sunroof!
x Pinch protection cannot prevent fingers or other parts of the body from being pressed against the edge of the roof; injuries may result.
x Pinch protection does not work if the power sunroof is closed by pulling and holding the switch.
Pinch protection is also active during convenience closing of the windows and the power sunroof, Power locking system.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.