2015 VOLKSWAGEN EOS ESP

NOTICE
x Changing the battery improperly can damage the remote control vehicle key.
x Using the wrong battery can damage the remote control vehicle key. Replace a dead battery with a new one that has the same voltage, size, and specifications.
x Make sure the plus and minus poles of the battery are correctly positioned.
Dispose of old batteries in an environmentally responsible manner and keep them out of the reach of children.
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
Synchronizing the remote control vehicle key

NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually locked or unlocked with the key bit, Emergency closing and opening.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem, Exterior care and cleaning.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
Anti-theft alarm system

Switches in the driver door
Key to fig. 30:
(1) To open or close all windows at the same time.
(2) For the windows in the doors.
(3) For the rear side windows.
Opening or closing windows

Function Action
Opening: Press the switch.
Closing: Pull the switch.
Open all windows: Press the - switch.
Close all windows: Pull the - switch.
Stopping automatic movement: Press/pull the respective switch again.

You can still use the power windows for several minutes after the ignition is switched off as long as the driver or passenger door has not been opened. When the vehicle key has been removed from the ignition and the driver door has been opened, the power windows cannot be opened or closed.
A separate button for controlling the window is located in the front passenger door.
Power windows – features

One-touch opening and closing
The one-touch feature automatically opens/closes a power window all the way. The window switch does not have to be held down/up.
For one-touch opening: Press the switch for the window down briefly as far as it goes.
For one-touch closing: Pull the switch for the window up briefly as far as it goes.
Stopping automatic movement: Pull/press the switch again.
Reactivating the one-touch feature
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-touch feature will not work and must be reactivated:
x Close all windows and doors.
x Insert the vehicle key into the door lock and turn and hold the key for more than 2 seconds in the direction of locking. See, Manually unlocking and locking the driver door.
x Release the key and then again turn and hold it in locking direction for more than 2 seconds. The one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
Convenience closing
The convenience closing feature lets you close the windows and the power sunroof from outside the vehicle as follows:
x Manual locking: lock the vehicle with the vehicle key bit in the driver door and keep the key turned in the locking position to close all windows and the power sunroof, Manually unlocking and locking the driver door.
Convenience closing first closes the windows and then the power sunroof.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power windows for several minutes after the ignition is switched off as long as the driver or passenger door has not been opened.
NOTICE
The windows must go down slightly when you unlock the vehicle. Otherwise the windows and seals could be damaged when opening the doors.
If the power windows malfunction, the one-touch feature, as well as pinch protection may not work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right away.
If convenience closing of the power windows requires removing the cover cap of the lock cylinder on the driver door, the cover cap must be reinstalled after the vehicle is locked, Manually unlocking and locking the driver door.

WARNING
Accidents and serious injury may result from driving when the CSC roof has not properly locked into place or when the process of opening or closing the roof is incomplete. Even at low speeds, air resistance can twist or deform the roof or tear it off completely, endangering vehicle occupants and others.
x Never drive when the CSC roof is not completely open or not completely closed and securely latched unless you must move the vehicle to a safe place away from traffic.
x If you must move the vehicle to another location for safety reasons and the CSC roof is not completely open or not completely closed and securely latched, we recommend that you do not drive any faster than a slow walk.
x When opening and closing the CSC roof, always make sure no one will be injured by the supports and other moving parts.
NOTICE
x To help prevent damage, remove ice and snow from the CSC roof before opening it in winter weather.
NOTICE
x Volkswagen advises against all unauthorized changes to the CSC roof controls or to the way the roof opens and closes.
x Damage to the CSC roof system caused by changes to the CSC roof system controls will not be covered by any Volkswagen Limited Warranty. The terms and conditions of your
Volkswagen Limited Warranties are in the ⇒ Booklet Warranty and Maintenance.
x The CSC roof has been designed to be opened and closed only when the vehicle is stopped. As your vehicle was manufactured, the roof cannot be opened or closed when the vehicle is being driven, for example, at low speeds. Roof operation even at low speeds can cause the roof to be deformed and damaged because of the increased forces from wind resistance. Wind resistance can also cause parts of the linkages and the hydraulic system to wear prematurely, and could even cause parts of the roof to separate and fall into the vehicle or onto the roadway or onto another vehicle.
x The CSC roof has been designed to open and close only when the lever on the center
console ⇒ fig. 32 is pushed or pulled and held in that position until the roof has opened / closed completely. Releasing the lever stops roof movement. A chime sounds when the roof is moving. As your vehicle was manufactured, the roof cannot be operated in a one-touch up or down mode. The roof was designed this way for your safety and that of your passengers. One-touch operation would make it possible for the driver to leave the vehicle unsupervised while the roof, rear lid, and windows move into position. This would increase the risk of vehicle damage and personal injury to bystanders, especially to children.
x If the way the CSC roof works on your vehicle has been changed from the way it was manufactured, we urge you to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility change it back so that it will only open and close as originally manufactured. Mechanical changes and changes to the vehicle software must be entered in the
⇒ Booklet Warranty and Maintenance.
Indicator light

Lights up Possible cause Proper response
CSC roof is opening or closing. Wait until the CSC roof has fully opened or fully closed.


Flashes Possible cause Proper response
The CSC roof opening or closing process is not finished or there is a CSC roof malfunction.
Check if the opening or closing process has finished. If necessary, end the process using the convertible top button
Check if all technical requirements are met. If not, take the necessary steps to meet the technical requirements
Check if there is a malfunction in the CSC roof. If necessary, correct the malfunction or have the system checked by your authorized Volkswagen dealer or authorized Volkswagen Service Facility

Messages in the instrument cluster display
When the ignition is switched on, the indicator lights come on briefly for a function check. They go out after a few seconds.

Display text Proper response
Trailer: No convert. top operation!
Unhitch trailer.
Close luggage compartment cover! Flip down the inside luggage compartment cover. Make sure that it has locked into place.
Speed too high! Stop the vehicle at an appropriate spot. The CSC roof can only be operated when the vehicle is not moving
Close trunk lid! Close the luggage compartment lid. The CSC roof can only be operated when the luggage compartment lid is closed. Use emergency procedure to close the open CSC roof if necessary
Obstacle in rear area! Remove any obstacles behind the vehicle or move the vehicle forward so as to have enough room for the luggage compartment lid to swing out.
Close sliding roof! Close the power sunroof. While doing so, make sure that it is working properly. If necessary, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Display text Proper response
Close side windows! Close the windows. Make sure the power windows are operating properly. If necessary, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Error: convertible top Service!
See an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The CSC roof will not go up or down if a system component malfunctions.
Error: Open convertible top! Open the CSC roof
Error: Close convertible top! Close the CSC roof
Low voltage: Please start engine! The vehicle battery is drained to the point that it cannot provide the power needed to completely open or close the CSC roof. Start the engine, by jump-starting if necessary. Open or close the CSC roof while the engine is running. Volkswagen recommends taking a longer drive afterwards to recharge the vehicle battery.
Temperature too high Sliding roof! or Temperature too high Convertible top!
Wait for a short time until the hydraulic and electrical unit cool down; they may have overheated. Opening and closing the CSC roof with great frequency may cause the hydraulic and electrical unit to overheat. Overload protection disables the roof until the unit cools down.
Convertible top open The message and an acoustic signal confirm that the CSC roof is completely open or closed.
Convertible top closed
Convertible top not functional. Owners Manual!
Check the outside temperature shown in the instrument cluster display. At temperatures below +5 °F (-15 °C) you can close the CSC roof, but not open it.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. There is a malfunction in an ECU. It is not possible to open or close the roof. Use emergency procedure to close an open CSC roof if necessary

The instrument cluster displays and their arrangement may vary depending on the vehicle model and engine. For displays without warning and information messages, malfunctions are only signaled with indicator lights.

WARNING
Incorrect seating positions in the vehicle increase the risk of serious of fatal injuries in the event of an accident or sudden driving and braking maneuvers.
x Never let anyone sit on the rear seats when the wind blocker is installed.
WARNING
Unsecured or improperly secured objects can cause severe injuries during sudden braking maneuvers or if the vehicle is involved in an accident while driving.
x Never place unsecured objects underneath the wind blocker.
x Never use the wind blocker as a storage shelf. Items on the wind blocker can be thrown around inside the vehicle by the wind and cause injuries.
x Never use the wind blocker to secure objects.
WARNING
Always make sure that hands, fingers, and other parts of the body are out of the way when moving the wind blocker up or down, or when folding it together.
NOTICE
x When moving a front seat forward or back, make sure the backrest does not press against the wind blocker. This can damage the wind blocker, especially its locking mechanism.
x Always put the wind blocker back in its pouch when not in use.
x Never put objects (luggage, grocery bags, etc.) on top of the wind blocker.
CSC roof troubleshooting