You can obtain additional or duplicate remote control vehicle keys 
from authorized Volkswagen dealers, authorized Volkswagen Service 
Facilities, and from certain independent repair facilities and lock-
smiths which are qualified to make remote control vehicle keys. 
Each vehicle key must be programmed by an authorized Volkswagen 
dealer or an authorized Volkswagen Service Facility in order for it to 
work with your vehicle. 
To find the nearest qualified independent repair facility, locksmith, or 
Volkswagen dealer which can cut and code replacement vehicle 
keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit 
http://www.vw.com and search for “replacement keys.” 
Canadian customers can contact an authorized Volkswagen dealer or 
Volkswagen Service Facility or call the Volkswagen Canada Custom-
er CARE Center at 1-800-822-8987. 
  NOTICE 
The remote control vehicle keys contain electrical components. 
Protect them from damage, moisture and rough handling. 
  Do not press the buttons on the remote control vehicle key unless 
you actually want to use the function in question. Since terrain and 
conditions vary, pressing a button on the remote control vehicle key 
when it is not necessary may unlock the vehicle or set off the panic 
alarm, even if you think you are out of range. 
  Remote control vehicle key functions can be temporarily disrupt-
ed by interference from transmitters near the vehicle that use the 
same frequency range (such as radio equipment or mobile phones). 
  Things between the remote control vehicle key and vehicle, bad 
weather, as well as a weak battery can reduce the operating range. 
  If the remote control vehicle key buttons ⇒ fig. 20 or the power 
locking buttons⇒ Unlocking or locking the vehicle from the inside are 
pushed repeatedly in quick succession, the power locking system is 
switched off for a brief period to help keep it from being overloaded. 
The vehicle is then unlocked for about 30 seconds. Unless a door or