Page 355 of 564

355 4-1. Maintenance and care
4
Maintenance and care
When using a car wash (vehicles with a smart entry & start system)
If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. Place the key in a posi-
tion 2 m (6 ft.) or more separate from the vehicle while the vehicle is being
washed. (Take care to ensure that the key is not stolen.)
Aluminum wheels (if equipped)
Remove any dirt immediately by using a neutral detergent. Do not use
hard brushes or abrasive cleaners. Do not use strong or harsh chemical
cleaners.
Use the same mild detergent and wax as used on the paint.
Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
Wash detergent from the wheels immediately after use.
Bumpers
Do not scrub with abrasive cleaners.
CAUTION
When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components etc. to catch fire.
Page 380 of 564

380 4-3. Do-it-yourself maintenance
Add distilled water.
If the “UPPER LEVEL” line cannot be seen, check the fluid level by
looking directly at the cell.
Put the vent plug back on and close it securely.
Before recharging
When recharging, the battery produces hydrogen gas which is flammable
and explosive. Therefore, observe the following before recharging:
If recharging with the battery installed on the vehicle, be sure to discon-
nect the ground cable.
Make sure the power switch on the charger is off when connecting and
disconnecting the charger cables to the battery.
After recharging/reconnecting the battery (vehicles with a smart entry
& start system)
Unlocking the doors using the smart entry & start system may not be
possible immediately after reconnecting the battery. If this happens, use
the wireless remote control or the mechanical key to lock/unlock the
doors.
Start the engine with the “ENGINE START STOP” switch in ACCES-
SORY mode. The engine may not start with the “ENGINE START STOP”
switch turned off. However, the engine will operate normally from the sec-
ond attempt.
The “ENGINE START STOP” switch mode is recorded by the vehicle. If
the battery is reconnected, the vehicle will return the “ENGINE START
STOP” switch mode to the status it was in before the battery was discon-
nected. Make sure to turn off the engine before disconnect the battery.
Take extra care when connecting the battery if the “ENGINE START
STOP” switch mode prior to discharge is unknown.
If the engine will not start even after multiple attempts, contact any autho-
rized Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
STEP2
STEP3
Page 403 of 564
403
4-3. Do-it-yourself maintenance
4
Maintenance and care
Wireless remote control/electronic key batter y
Replace the battery with a new one if it is depleted.
You will need the following items:
Flathead screwdriver
Lithium battery CR2016 (vehicles without a smart entry & start
system), or CR1632 (vehicles with a smart entry & start sys-
tem)
Replacing the battery (vehicles without a smart entry & start
system)
Remove the cover.
To prevent damage to the key,
cover the tip of the screwdriver
with a rag.
To prevent the buttons from
being disassembled, face the
button surface downward.
Remove the module.
STEP1
STEP2
Page 404 of 564
404 4-3. Do-it-yourself maintenance
Open the case cover and
remove the depleted battery.
Insert a new battery with the
“+” terminal facing up.
Replacing the battery (vehicles with a smart entry & start
system)
Take out the mechanical key.
Remove the cover.
To prevent damage to the key,
cover the tip of the screwdriver
with a rag.
STEP3
STEP1
STEP2
Page 405 of 564

405 4-3. Do-it-yourself maintenance
4
Maintenance and care
Use a CR2016 (vehicles without a smart entry & start system) or
CR1632 (vehicles with a smart entry & start system) lithium battery
Batteries can be purchased at any authorized Toyota dealer or repairer,
or another duly qualified and equipped professional, local electrical appli-
ance shops or camera stores.
Replace only with the same or equivalent type recommended by the
manufacturer.
Dispose of used batteries according to local laws.
If the key battery is depleted
The following symptoms may occur:
The smart entry & start system (if equipped) and wireless remote control
will not function properly.
The operational range will be reduced.
When replacing the module (vehicles without a smart entry and start
system)
Remove the depleted battery.
Insert a new battery with the
“+” terminal facing up.
STEP3
Replace the module from right above.
Replacing it from diagonally above may
prevent the key buttons from operating
properly.
Page 435 of 564

5When trouble arises
435
5-1. Essential information
Emergency flashers .......... 436
If your vehicle needs to
be towed ......................... 437
If you think something is
wrong .............................. 445
Fuel pump shut
off system ....................... 446
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ........................ 447
If you have a flat tire
(vehicles with a spare
tire) ................................. 462
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit)......................... 475
If the engine will not
start ................................ 492
If the shift lever cannot be
shifted from P ................. 495
If you lose your keys ......... 496If the electronic key does
not operate properly ....... 497
If the battery is
discharged ...................... 501
If your vehicle
overheats ........................ 509
If you run out of fuel and
the engine stalls.............. 514
If the vehicle becomes
stuck ............................... 516
If your vehicle has to
be stopped in an
emergency ...................... 518
Page 455 of 564

5
455 5-2. Steps to take in an emergency
When trouble arises
Follow the correction procedures. (vehicles with a smart entry &
start system)
After taking the specified steps to correct the suspected problem,
check that the warning light goes off.
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure
ContinuousContinuous (Flashes
in yellow)Smart entry & start system
indicator light (vehicles with
a Multidrive)
The electronic key was car-
ried outside the vehicle and
the driver’s door was opened
and closed while any shift
position other than P was
selected without turning off
the “ENGINE START STOP”
switch.• Change the
shift position
to P.
• Bring the
electronic key
back into the
vehicle.
Once3 times (Flashes
in yellow)Smart entry & start system
indicator light
Vehicles with a Multidrive:
The electronic key was car-
ried outside the vehicle and
the driver’s door was opened
and closed while the shift
position P was selected with-
out turning off the “ENGINE
START STOP” switch.
Except vehicle with a Multid-
rive: The electronic key was
carried outside the vehicle
and a door other than the
driver’s door was opened
and closed while the
“ENGINE START STOP”
switch was in a mode other
than off.Turn the
“ENGINE
START
STOP” switch
off or bring
the electronic
key back into
the vehicle.
Page 456 of 564

456 5-2. Steps to take in an emergency
Once3 times (Flashes
in yellow)Smart entry & start system
indicator light
Indicates that a door other
than the driver’s door has
been opened and closed with
the “ENGINE START STOP”
switch in any mode other
than off and the electronic
key outside of the detection
area.Confirm the
location of the
electronic
key.
OnceContinuous
(10 seconds)
(Flashes
in yellow)Smart entry & start system
indicator light
An attempt was made to exit
the vehicle with the elec-
tronic key and lock the doors
without first turning the
“ENGINE START STOP”
switch off.Turn the
“ENGINE
START
STOP” switch
off and lock
the doors
again.
Once(Flashes
in yellow
for 15
seconds.)Smart entry & start system
indicator light
Indicates that the electronic
key is not present when
attempting to start the
engine.Confirm the
location of the
electronic
key.
9 times
(Flashes
in yellow)Smart entry & start system
indicator light
An attempt was made to
drive when the regular key
was not inside the vehicle.Confirm that
the electronic
key is inside
the vehicle.
Once(Flashes
in yellow
for 15
seconds.)Smart entry & start system
indicator light
Indicates that the electronic
key battery is low.Replace the
battery.
(P. 403)
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure