TABLE OF CONTENTS2
RAV4_OM_OM42A78U_(U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 26
For safety drive ................... 28
Seat belts ............................ 30
SRS airbags ........................ 38
Front passenger occupant classification system ......... 51
Safety information for children ........................ 58
Child restraint systems ........ 59
Installing child restraints ...... 63
Exhaust gas precautions ..... 75
1-2. Theft deterrent system Engine immobilizer system............................... 76 2. Instrument cluster
Warning lights and indicators .................... 80
Gauges and meters ............. 85
Multi-information display ...... 87
Fuel consumption information......................... 92
3-1. Key information Keys..................................... 96
3-2. Opening, closing and locking the doors
Smart key system ................ 99
Wireless remote control ..... 113
Side doors ......................... 119
Back door .......................... 124
3-3. Adjusting the seats Front seats......................... 136
Rear seats ......................... 138
Driving position memory .... 142
Head restraints .................. 146
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 149
Inside rear view mirror ....... 150
Outside rear view mirrors ............................. 153
3-5. Opening, closing the windows and moon roof
Power windows.................. 155
Moon roof .......................... 158
1For safety and security
2Instrument cluster
3Operation of
each component
3
1
8 7
6
5
4
3
2
RAV4_OM_OM42A78U_(U)
9
4-1. Before drivingDriving the vehicle ............. 164
Cargo and luggage............ 176
Vehicle load limits ............. 180
Trailer towing..................... 181
Dinghy towing.................... 196
4-2. Driving procedures Engine (ignition) switch (vehicles without a
smart key system) ........... 197
Engine (ignition) switch (vehicles with a
smart key system) ........... 200
Automatic transmission ..... 207
Turn signal lever................ 214
Parking brake .................... 215
Horn .................................. 216
4-3. Operating the lights and wipers
Headlight switch ................ 217
Automatic High Beam ....... 221
Fog light switch ................. 228
Windshield wipers and washer ..................... 229
Rear window wiper and washer ..................... 234 4-4. Refueling
Opening the fuel tank cap................................... 237
4-5. Using the driving support systems
Cruise control .................... 241
LDA (Lane Departure Alert)..... 245
Intuitive parking assist ....... 253
Rear view monitor system ............................. 259
All-wheel drive lock switch (AWD models) ...... 270
Driving assist systems ....... 271
BSM (Blind Spot Monitor)......... 277
• The Blind Spot Monitor function.......................... 281
• The Rear Cross Traffic Alert function ................. 284
4-6. Driving tips Winter driving tips .............. 287
Utility vehicle precautions ...................... 292
4Driving
5
1
8 7
6
5
4
3
2
RAV4_OM_OM42A78U_(U)
9
Listening to Bluetooth®
Audio ............................... 440
Using a Bluetooth
®
Phone.............................. 442
Making a call ..................... 444
Receiving a call ................. 447
Speaking on the phone ..... 448
Bluetooth
® phone
message function ............ 452
Using the steering wheel switches ................ 457
Bluetooth
® phone
settings............................ 458
Contact/Call History Settings ........................... 460
What to do if... (Troubleshooting) ............ 470
Bluetooth
®......................... 478
Voice command system .... 483
5-4. Using the interior lights Interior lights list ................ 486
• Interior lights ................. 487
• Personal lights .............. 487
5-5. Using the storage features List of storage features...... 489
• Glove box...................... 490
• Console box .................. 491
• Cup holders .................. 492
• Bottle holders ................ 493
Luggage compartment features ........................... 494 5-6. Other interior features
Sun visors and vanity mirrors ............................. 503
Clock.................................. 504
Power outlets ..................... 505
Seat heaters ...................... 506
Armrest .............................. 508
Coat hooks ........................ 509
Assist grips ........................ 510
6-1. Maintenance and care Cleaning and protecting the vehicle exterior .......... 512
Cleaning and protecting the vehicle interior ........... 516
6-2. Maintenance Maintenance requirements ................... 520
General maintenance ........ 523
Emission inspection and maintenance (I/M)
programs ......................... 527
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 528
Hood .................................. 533
Positioning a floor jack....... 535
Engine compartment ......... 537
Tires................................... 551
Tire inflation pressure ........ 562
Wheels............................... 565
Air conditioning filter .......... 568
Wireless remote control/electronic
key battery ....................... 570
Checking and replacing fuses ................................ 573
Light bulbs ......................... 584
6Maintenance and care
TABLE OF CONTENTS6
RAV4_OM_OM42A78U_(U)7-1. Essential information
Emergency flashers .......... 600
If your vehicle has to be stopped in an
emergency ...................... 601
7-2. Steps to take in an emergency If your vehicle needs to be towed ..................... 603
If you think something is wrong ......... 609
Fuel pump shut off system............................. 610
If a warning light turns on or a warning buzzer
sounds ............................ 611
If you have a flat tire .......... 627
If the engine will not start ..................... 643
If the shift lever cannot be shifted from P ............. 645
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 646
If the vehicle battery is discharged ................... 649
If your vehicle overheats ... 653
If the vehicle becomes stuck................................ 656 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 660
Fuel information ................. 671
Tire information.................. 674
8-2. Customization Customizable features ....... 687
8-3. Items to initialize Items to initialize ................ 695
Reporting safety defects for U.S. owners ........................ 698
Seat belt instructions for Canadian owners
(in French)................................ 699
SRS airbag instructions for Canadian owners
(in French)................................ 701
What to do if... (Troubleshooting) ..................... 712
Alphabetical index ...................... 717
7When trouble arises8Vehicle specifications
9For owners
Index
For vehicles with an Entune Premium Audio with Navigation or
Entune Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL” for information regarding the equip-
ment listed below.
• Navigation system
• Audio system
RAV4_OM_OM42A78U_(U)
13
CAUTION
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
16Pictorial index
RAV4_OM_OM42A78U_(U)
Pictorial index
■Exterior
Side doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 100, 113
Opening/closing the door glasses . . . . . . . . . . . . . . . . . . . . . . P. 155
Locking/unlocking by using the mechanical key
* . . . . . . . . . . P. 646
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 615
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 124
Opening from inside the cabin . . . . . . . . . . . . . . . . . . . . . . . . . P. 124
Opening from outside. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 100, 113
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 615
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 153
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 153
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 153
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 142
Defogging the mirrors
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 316
1
2
3
321-1. For safe use
RAV4_OM_OM42A78U_(U)
To release the hooked buckle
“B”, push the buckle release
button.
To release the hooked plate
“A”, insert the mechanical key
( P. 96) or plate “B” or the
wireless key into the hole on
the buckle.
When releasing the seat belt,
retract it slowly.
Stow the plates in the cover.
Put plate “A” and “B”
together, and then stow the
plates in the cover.
Fully insert the plates all the
way.
Push down the plate until a
click is heard to lock it.
Releasing and stowing the seat belt (for the rear center seat)
Release button
1
2
3
1
2
3
441-1. For safe use
RAV4_OM_OM42A78U_(U)
CAUTION
■SRS airbag precautions
● Do not hang coat hangers or other hard objects on the coat hooks. All of
these items could become projectiles and may cause death or serious
injury, should the SRS curtain shield airbags deploy.
● If a vinyl cover is put on the area where the SRS knee airbag will deploy,
be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags and SRS seat cushion airbag inflate as they may interfere with
inflation of the airbags. Such accessories may prevent the side airbags
and seat cushion airbag from activating correctly, disable the system or
cause the side airbags and SRS seat cushion airbag to inflate accidentally,
resulting in death or serious injury.
● Do not strike or apply significant levels of force to the area of the SRS air-
bag components.
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the SRS air-
bags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbags have deployed, open a
door or window to allow fresh air in, or leave the vehicle if it is safe to do
so. Wash off any residue as soon as possible to prevent skin irritation.
● If the areas where the SRS airbags are stored, such as the steering wheel
pad and front and rear pillar garnishes, are damaged or cracked, have
them replaced by your Toyota dealer.
●Do not attach anything to areas such as
a door, windshield glass, side door
glass, front or rear pillar, roof side rail
and assist grip.
● Vehicles without a smart key system:
Do not attach any heavy, sharp or hard
objects such as keys and accessories
to the key. The objects may restrict the
SRS knee airbag inflation or be thrust
into the driver’s seat area by the force
of the deploying airbag, thus causing a
danger.