5
1
8 7
6
5
4
3
2
RAV4_OM_OM42A78U_(U)
9
Listening to Bluetooth®
Audio ............................... 440
Using a Bluetooth
®
Phone.............................. 442
Making a call ..................... 444
Receiving a call ................. 447
Speaking on the phone ..... 448
Bluetooth
® phone
message function ............ 452
Using the steering wheel switches ................ 457
Bluetooth
® phone
settings............................ 458
Contact/Call History Settings ........................... 460
What to do if... (Troubleshooting) ............ 470
Bluetooth
®......................... 478
Voice command system .... 483
5-4. Using the interior lights Interior lights list ................ 486
• Interior lights ................. 487
• Personal lights .............. 487
5-5. Using the storage features List of storage features...... 489
• Glove box...................... 490
• Console box .................. 491
• Cup holders .................. 492
• Bottle holders ................ 493
Luggage compartment features ........................... 494 5-6. Other interior features
Sun visors and vanity mirrors ............................. 503
Clock.................................. 504
Power outlets ..................... 505
Seat heaters ...................... 506
Armrest .............................. 508
Coat hooks ........................ 509
Assist grips ........................ 510
6-1. Maintenance and care Cleaning and protecting the vehicle exterior .......... 512
Cleaning and protecting the vehicle interior ........... 516
6-2. Maintenance Maintenance requirements ................... 520
General maintenance ........ 523
Emission inspection and maintenance (I/M)
programs ......................... 527
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 528
Hood .................................. 533
Positioning a floor jack....... 535
Engine compartment ......... 537
Tires................................... 551
Tire inflation pressure ........ 562
Wheels............................... 565
Air conditioning filter .......... 568
Wireless remote control/electronic
key battery ....................... 570
Checking and replacing fuses ................................ 573
Light bulbs ......................... 584
6Maintenance and care
TABLE OF CONTENTS6
RAV4_OM_OM42A78U_(U)7-1. Essential information
Emergency flashers .......... 600
If your vehicle has to be stopped in an
emergency ...................... 601
7-2. Steps to take in an emergency If your vehicle needs to be towed ..................... 603
If you think something is wrong ......... 609
Fuel pump shut off system............................. 610
If a warning light turns on or a warning buzzer
sounds ............................ 611
If you have a flat tire .......... 627
If the engine will not start ..................... 643
If the shift lever cannot be shifted from P ............. 645
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 646
If the vehicle battery is discharged ................... 649
If your vehicle overheats ... 653
If the vehicle becomes stuck................................ 656 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 660
Fuel information ................. 671
Tire information.................. 674
8-2. Customization Customizable features ....... 687
8-3. Items to initialize Items to initialize ................ 695
Reporting safety defects for U.S. owners ........................ 698
Seat belt instructions for Canadian owners
(in French)................................ 699
SRS airbag instructions for Canadian owners
(in French)................................ 701
What to do if... (Troubleshooting) ..................... 712
Alphabetical index ...................... 717
7When trouble arises8Vehicle specifications
9For owners
Index
For vehicles with an Entune Premium Audio with Navigation or
Entune Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL” for information regarding the equip-
ment listed below.
• Navigation system
• Audio system
RAV4_OM_OM42A78U_(U)
912. Instrument cluster
2
Instrument cluster
■When disconnecting and reco nnecting battery terminals
The following information data will be reset:
● Trip meters “A” and “B”
● Average fuel consumption
● Average vehicle speed
● Driving range
■ Outside temperature display
In the following situations, the correct outside temperature may not be dis-
played, or the display may take longer than normal to change.
●When stopped, or driving at low speeds (approximately 12 mph [20 km/h] or
less)
● When the outside temperature has changed suddenly (at the entrance/exit
of a garage, tunnel, etc.)
■ When “--- F” is displayed
The system may be malfunctioning. Take your vehicle to your Toyota dealer.
■ Customization
Settings can be changed. (Customizable features: P. 687)
NOTICE
■The multi-information disp lay at low temperatures
Allow the interior of the vehicle to warm up before using the liquid crystal
information display. At extremely low temperatures, the information display
monitor may respond slowly, and display changes may be delayed.
RAV4_OM_OM42A78U_(U)
973-1. Key information
3
Operation of each component
To take out the mechanical key,
push the release button and take
the key out.
The mechanical key can only be
inserted in one direction, as the
key only has grooves on one side.
If the key cannot be inserted in a
lock cylinder, turn it over and re-
attempt to insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the entry
function does not operate properly,
you will need the mechanical key.
(P. 646)
■ If you lose your keys
New genuine keys can be made by your Toyota dealer using a master key
(vehicles without a smart key system) or the other key (vehicles with a smart
key system) and the key number stam ped on your key number plate. Keep
the plate in a safe place such as your wallet, not in the vehicle.
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag etc., ensure that the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
Using the mechanical key (vehic les with a smart key system)
106
RAV4_OM_OM42A78U_(U)
3-2. Opening, closing and locking the doors
■Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the vehicle battery from being discharged while the vehicle is
not in operation for a long time.
●In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer, the doors
cannot be unlocked at any doors except the driver’s door. In this case, take
hold of the driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the doors.
■ Electronic Key Battery-Saving Function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.
RAV4_OM_OM42A78U_(U)
1073-2. Opening, closing and locking the doors
3
Operation of each component
■Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and engine immobi-
lizer system from operating properly. (Ways of coping: P. 646)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
RAV4_OM_OM42A78U_(U)
1093-2. Opening, closing and locking the doors
3
Operation of each component
■Note for locking the doors
●Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.
● When the lock operation is performed using the lock sensor, recognition sig-
nals will be shown up to two consecutive times. After this, no recognition
signals will be given.
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In that case, follow the
following correction procedures to wash the vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the smart key system. ( P. 106)
● If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a buzzer will sound outside the vehicle. To turn off the
alarm, lock all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.
■ Note for the unlocking function
●A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.
● Gripping the door handle when wearing a glove may not unlock the door.
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In that case, follow the
following correction procedures to wash the vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the smart key system. ( P. 106)
● If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped.
RAV4_OM_OM42A78U_(U)
1113-2. Opening, closing and locking the doors
3
Operation of each component
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the engine
stops. ( P. 621)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( P. 570)
• The smart key system or the wireless remote control does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
● To avoid serious deterioration, do not leave the electronic key within 3 ft. (1
m) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ When the electronic key battery is fully depleted
P. 570
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: P. 687)
■ If the smart key system has been deactivated in a customized setting
●Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 113, 646)
● Starting the engine and changing engine switch modes: P. 647
● Stopping the engine: P. 2 0 1
■ Certification for the smart key system
For vehicles sold in the U.S.A., Hawaii, Guam, Saipan, Puerto Rico, Ameri-
can Samoa and NATO Germany