
712What to do if... (Troubleshooting)
RAV4_OM_OM42A78U_(U)
What to do if... (Troubleshooting)
●If you lose your keys or me chanical keys, new genuine keys
or mechanical keys can be m ade by your Toyota dealer.
( P. 97)
● Vehicles with a smart key system
If you lose your electronic ke ys, the risk of vehicle theft
increases significantly. Contact your Toyota dealer immedi-
ately. ( P. 9 8 )
● Is the key battery weak or depleted? ( P. 570)
● Vehicles with a smart key system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off.
( P. 201)
● Vehicles with a smart key system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the elec-
tronic key on your person.
● The function may not operate properly due to the condition
of the radio wave. ( P. 107)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked

713What to do if... (Troubleshooting)
RAV4_OM_OM42A78U_(U)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle
when the lock is set. Open the rear door from outside and
then unlock the child-protector lock. ( P. 121)
● Is the shift lever in P? ( P. 197)
● Is the battery discharged? ( P. 649)
● Did you press the engine switch while firmly depressing the
brake pedal? ( P. 200)
● Is the shift lever in P? ( P. 200)
● Is the electronic key anywhere detectable inside the vehi-
cle? ( P. 103)
● Is the steering wheel unlocked? ( P. 204)
● Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way.
( P. 647)
● Is the battery discharged? ( P. 649)
The rear door cannot be opened
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)

714What to do if... (Troubleshooting)
RAV4_OM_OM42A78U_(U)
●Vehicles without a smart key system
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake
pedal with the engine switch in the “ON” position: P. 645
● Vehicles with a smart key system
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake
pedal with the engine switch in IGNITION ON mode: P. 6 4 5
● Vehicles without a smart key system
It is locked to prevent theft of the vehicle if the key is
removed from the engine switch. ( P. 198)
● Vehicles with a smart key system
It is locked automatically to prevent theft of the vehicle.
( P. 203)
● Is the window lock switch pressed?
The power window except for the one at the driver’s seat
cannot be operated if the win dow lock switch is pressed.
( P. 155)
The shift lever cannot be shifted from P even if you
depress the brake pedal
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or cl
ose by operating the power
window switches

715What to do if... (Troubleshooting)
RAV4_OM_OM42A78U_(U)
●The auto power off function wi ll be operated if the vehicle is
left in ACCESSORY or IGNITION ON mode (the engine is
not operating) for a period of time. ( P. 203)
● The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat
belts? ( P. 615)
● The brake system warning light is on
Is the parking brake released? ( P. 215)
Depending on the situation, other types of warning buzzer may
also sound. ( P. 611)
● Is the electronic key left inside the vehicle?
Check the smart key system warning lights. ( P. 619)
The engine switch is tu
rned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart key system)

719Alphabetical index
RAV4_OM_OM42A78U_(U)
Child safety ................................ 58Airbag precautions .................. 41
Back door precautions .......... 129
Battery precautions ....... 546, 652
Child restraint system ............. 59
How your child should
wear the seat belt ................. 34
Installing child restraints ......... 63
Moon roof precautions .......... 161
Power window lock switch .... 155
Power window
precautions ......................... 157
Rear door child-protectors .... 121
Removed key battery precautions ......................... 572
Seat belt extender precautions ........................... 37
Seat belt precautions .............. 35
Seat heater precautions........ 507
Child-protectors....................... 121
Cleaning ........................... 512, 516
Aluminum wheels.................. 514
Exterior ................................. 512
Interior................................... 516
Seat belts .............................. 517
Clock ......................................... 504
Coat hooks ............................... 509
Condenser ................................ 544
Console box ............................. 491
Cooling system Engine overheating ............... 653
Cruise control .......................... 241
Cup holders.............................. 492
Curtain shield airbags ............... 38
Customizable features ............ 687 Daytime running light
system.................................... 219
Defogger Outside rear view mirrors ..... 316
Rear window ......................... 316
Windshield ............................ 301
Differential................................ 666
Dimension ................................ 660
Dinghy towing.......................... 196
Display Fuel consumption
information ........................... 92
LDA (Lane Departure Alert)................................... 245
Multi-information display ......... 87
Trip information....................... 88
Do-it-yourself maintenance .... 528
Doors
Automatic door locking and unlocking system......... 122
Back door ............................. 124
Door glasses......................... 155
Door lock ...................... 119, 124
Open door warning buzzer ... 104
Open door warning light ....... 615
Outside rear view mirrors ..... 153
Rear door child-protectors .... 121
Side doors ............................ 119
Driver’s seat position memory .................................. 142
Driving ...................................... 164 Break-in tips.......................... 166
Correct posture ....................... 28
Driving mode select switch ................................. 209
Procedures ........................... 164
Winter drive tips .................... 287
Driving position memory ........ 142 Driving position memory ....... 142
Memory recall function ......... 144
Dynamic Torque Control AWD system .......................... 272D

720Alphabetical index
RAV4_OM_OM42A78U_(U)
Eco drive mode ........................ 209
Eco Driving Indicator .............. 167
EDR (Event data recorder) ........ 11
Electric Power Steering (EPS)....................................... 272
Function ................................ 272
Warning light ......................... 613
Electronic key ............................ 96
Battery-saving function ......... 106
If the electronic key does not operate properly ........... 646
Replacing the battery ............ 570
Emergency, in case of If the electronic key does
not operate properly ........... 646
If the engine will not start ...... 643
If the shift lever cannot be shifted from P ..................... 645
If the vehicle has discharged battery .............. 649
If the warning buzzer sounds ................................ 611
If the warning light
turns on .............................. 611
If you have a flat tire ............. 627
If you lose your keys ............... 97
If you think something is wrong.................................. 609
If your vehicle becomes stuck ................................... 656
If your vehicle needs to be towed .................................. 603
If your vehicle overheats ....... 653
Emergency flashers ................ 600 Engine
“ACC” position ...................... 197
Accessory mode ................... 201
Compartment ........................ 537
Engine switch ............... 197, 200
Hood ..................................... 533
How to start the engine ........................ 197, 200
Identification number ............ 662
If the engine will not start ...... 643
Ignition switch (engine switch) ........... 197, 200
Overheating .......................... 653
Engine coolant......................... 542
Capacity................................ 665
Checking............................... 542
Preparing and checking before winter ...................... 287
Engine immobilizer system ...... 76
Engine oil ................................. 538 Capacity................................ 663
Checking............................... 538
Preparing and checking before winter ...................... 287
Engine oil maintenance data......................................... 521
Engine switch
(ignition switch) ............ 197, 200
Engine switch light (ignition switch light) ............ 486
Entune Audio ........................... 387 Basic Audio Operations ........ 392
CD player.............................. 409
iPod ...................................... 415
Listening to Bluetooth
®
Audio .................................. 440
Radio .................................... 407
Steering wheel audio switches ............................. 389
USB memory ........................ 420
USB port/AUX Port ............... 391
Using a Bluetooth
®
Phone ................................. 442
Using the AUX port ............... 425
E

722Alphabetical index
RAV4_OM_OM42A78U_(U)
High mounted stoplightReplacing .............................. 597
Hood ......................................... 533
Hooks Cargo hooks ......................... 494
Coat hooks............................ 509
Grocery bag hooks ............... 494
Retaining hooks
(floor mat) ............................. 26
Horn .......................................... 216
I/M test ...................................... 527
Identification ............................ 661 Engine................................... 662
Vehicle .................................. 661
Ignition switch
(engine switch) .............. 197, 200
Ignition switch light (engine switch light) ............. 486
Illuminated entry system ........ 488
Immobilizer system ................... 76
Indicators ................................... 80
Initialization Maintenance ......................... 521
Moon roof.............................. 160
Power back door ................... 128
Tire pressure warning system ......... ....................... 553
Inside rear view mirror ............ 150
Instrument panel light
control ...................................... 86
Interior lights............................ 486
Switch ................................... 487
Wattage ................................ 670
Intuitive parking assist............ 253 Jack
Positioning a floor jack.......... 535
Vehicle-equipped
jack ..................................... 628
Jack handle ...................... 628, 633
Jam protection function
Moon roof ............................. 159
Power back door opener and closer........................... 128
Power windows..................... 156
Keyless entry ..................... 99, 113 Smart key system ................... 99
Wireless remote control ........ 113
Keys ............................................ 96 Battery-saving function ......... 106
Electronic key ......................... 96
Engine switch ............... 197, 200
If the electronic key does
not operate properly ........... 646
If you lose your keys ............... 97
Key number plate ................... 96
Keyless entry .................. 99, 113
Keys........................................ 96
Replacing the battery............ 570
Warning buzzer .................... 104
Wireless remote control key...................................... 113
I
J
K

723Alphabetical index
RAV4_OM_OM42A78U_(U)
LATCH anchors ......................... 64
LDA (Lane Departure Alert) .... 245
LeverAuxiliary catch lever .............. 533
Hood lock release lever ........ 533
Shift lever .............................. 207
Turn signal lever ................... 214
Wiper lever............................ 229
License plate lights ................. 217 Light switch ........................... 217
Replacing light bulbs............. 596
Wattage ................................ 670
Light Engine switch light
(ignition switch light) ........... 486
Fog light switch ..................... 228
Headlight switch.................... 217
Illuminated entry system ....... 488
Interior lights ......................... 487
Interior light list...................... 486
Luggage compartment light ..................................... 127
Personal lights ...................... 487
Replacing light bulbs............. 584
Turn signal lever ................... 214
Vanity lights .......................... 503
Wattage ................................ 670
Light bulbs Replacing .............................. 584
Wattage ................................ 670
Lock steering column ............. 203 Maintenance
Do-it-yourself
maintenance....................... 528
General maintenance ........... 523
Maintenance data ................. 660
Maintenance requirements ...................... 520
Malfunction indicator lamp..... 612
Meter ........................................... 85
Indicators ................................ 80
Instrument panel light control .................................. 86
Meters..................................... 85
Multi-information display ......... 87
Warning lights ....................... 611
Micro dust and pollen filter .... 311
Mirrors Inside rear view mirror .......... 150
Outside rear view mirror defoggers ........................... 316
Outside rear view mirrors ..... 153
Vanity mirrors ....................... 503
Moon roof ................................. 158
Jam protection function ........ 159
Operation .............................. 158
MP3 disc ........................... 330, 409
Multi-information display.......... 87 Switching the display .............. 88
Trip information....................... 88
Navigation system
*
Noise from under vehicle ........... 8
LM
N
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.