598What to do if... (Troubleshooting)
PRIUS v_OM_OM47887U_(U)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by your Toyota dealer. (P. 117)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. ( P. 119)
●Is the electronic key battery weak or depleted? (P. 459)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( P. 173)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 133)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 123)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
602Alphabetical index
PRIUS v_OM_OM47887U_(U)
AntennaSmart key system ................. 130
Radio .................................... 289
Anti-lock brake system (ABS) ...................................... 244
Function ................................ 244
Warning light ......................... 489
Approach warning ................... 217
Armrest ..................................... 385
Assist grips .............................. 386
Audio input............................... 271
Audio system
(Eutune Audio) ...................... 267 Antenna ................................ 289
Audio input ............................ 271
AUX port ............................... 306
Basic operations ................... 272
Bluetooth
® audio................... 319
CD player .............................. 290
iPod....................................... 296
MP3/WMA disc ..................... 290
Optimal use........................... 286
Portable music player ........... 271
Radio .................................... 288
Steering wheel audio switches.............................. 270
USB memory ........................ 301
Audio system (Eutune Premium Audio with Navigation)
*
Automatic air conditioning system Air conditioning filter ............. 455
Automatic air conditioning system ......... ....................... 362 Automatic door locking
and unlocking systems ........ 123
Automatic headlight leveling system ..................... 190
Automatic High Beam ............. 192
Automatic light control
system.................................... 190
AUX port ................................... 271
Auxiliary boxes ................ 378, 380
Back door ................................. 125
Back-up lights Replacing light bulbs ............ 474
Wattage ................................ 558
Battery (12-volt battery) Battery checking ................... 437
If the 12-volt battery is
discharged.......................... 536
Preparing and checking
before winter ...................... 261
Warning light......................... 488
Battery (traction battery) .......... 77
Bluetooth
®............................... 350
Audio system ....... ................. 319
Hands-free system (for cellular phone) ............. 321
Registering/removing a Bluetooth
® device ........... 313
Selecting a Bluetooth®
device ................................. 315
Wireless communication....... 308
B
603Alphabetical index
PRIUS v_OM_OM47887U_(U)
Bluetooth® audio ..................... 319
Bluetooth® phone .................... 321
Deleting the call history......... 341
Making a call ......................... 324
Managing the contacts.......... 337
Message function.................. 331
Phone settings ...................... 336
Receiving a call..................... 327
Speaking on the phone ......... 328
Bottle holders .......................... 376
Brake Fluid ...................................... 556
Parking brake........................ 186
Regenerative braking.............. 75
Warning light ......................... 488
Brake assist ............................. 244
Break-in tips ............................. 157
Brightness control Instrument panel light control ........................... 94
Card holder .............................. 378
Care Aluminum wheels.................. 405
Exterior ................................. 404
Interior................................... 408
Panoramic roof ..................... 407
Radar sensor ................ 224, 256
Seat belts .............................. 409
Cargo capacity ......................... 169
Cargo hooks............................. 379 CD player.................................. 290
Chains ...................................... 262
Child restraint system............... 58
Booster seats definition .......... 59
Booster seat installation ......... 68
Convertible seat definition ...... 59
Convertible seat installation.... 66
Front passenger occupant classification syst em ............ 52
Infant seat definition ............... 59
Infant seat installation ............. 65
Installing CRS with LATCH system .......... ..................... ... 63
Installing CRS with seat belt ... 65
Installing CRS with top
tether strap ........................... 69
LATCH system ....... ................ 62
Child safety ................................ 57 12-volt battery precautions ... 439
Airbag precautions.................. 43
Back door precautions .......... 127
Child restraint system ............. 58
How your child should wear the seat belt ................. 36
Installing child restraints ......... 62
Power window lock switch .... 152
Power window precautions ... 154
Rear door child-protectors .... 123
Removed key battery precautions......................... 460
Seat belt extender precautions........................... 40
Seat belt precautions .............. 38
Seat heater precautions ....... 370
C
*: Refer to the “NAVIGATION SYSTEM OWNER’S MANUAL”.
604Alphabetical index
PRIUS v_OM_OM47887U_(U)
Child-protectors....................... 123
CleaningAluminum wheels.................. 405
Exterior ................................. 404
Interior................................... 408
Panoramic roof ..................... 407
Radar sensor ................ 224, 256
Seat belts .............................. 409
Climate remote control ........... 369
Clock ................................... 92, 384
Condenser ................................ 431
Console box ............................. 375
Coolant Capacity ................................ 555
Checking ............................... 429
Preparing and checking before winter....................... 261
Cooling system ........................ 429 Hybrid system overheating ... 541
Consumption screen ............... 108
Cruise control
Cruise control........................ 208
Dynamic radar cruise control................................. 212
Warning messages ............... 504
Cup holders.............................. 376
Curtain shield airbags ............... 41
Customizable features ............ 573 Daytime running light
system.................................... 190
Defogger Outside rear view mirrors ..... 364
Rear window ......................... 364
Windshield ............................ 364
Dimension ................................ 550
Dinghy towing.......................... 171
Display Drive information .................. 102
Dynamic radar cruise control ................................ 212
Energy monitor ............. 102, 108
LDA (Lane Departure Alert)................................... 225
Multi-information display ....... 100
Trip information....................... 94
Warning messages ............... 501
Do-it-yourself maintenance .... 417
Door courtesy lights ............... 371 Location ................................ 371
Wattage ................................ 558D
605Alphabetical index
PRIUS v_OM_OM47887U_(U)
DoorsAutomatic door locking
and unlocking system ......... 123
Back door.............................. 125
Door glasses ......................... 152
Door lock............................... 120
Open door warning buzzer ... 491
Open door warning light........ 491
Outside rear view mirrors...... 150
Rear door child-protectors .... 123
Side doors............................. 120
Drive information ..................... 102
Driver’s seat belt reminder light......................................... 492
Driving Break-in tips .......................... 157
Correct posture ....................... 30
Driving in the rain .................. 157
Driving mode select switch ... 243
Hybrid vehicle driving tips ..... 258
Procedures ........................... 156
Winter drive tips .................... 261
Dynamic radar cruise control
Function ................................ 212
Warning message ......... 503, 504 ECB (Electronically
Controlled Brake System) .... 244
Eco drive mode........................ 243
EDR (Event data recorder)........ 11
Electric motor Location .................................. 73
Specification ......................... 552
Electric Power Steering (EPS)
Function ................................ 244
Warning light......................... 489
Electronic key
If the electronic key does not operate properly ........... 534
Replacing the battery............ 459
Electronically Controlled Brake System (ECB) ............. 244
Emergency flashers ................ 480
Emergency, in case of
If a warning buzzer sounds... 488
If a warning light turns on ..... 488
If a warning message is displayed ............................ 501
If the 12-volt battery is
discharged.......................... 536
If the electronic key does not operate properly ........... 534
If the hybrid system will
not start .............................. 532E
609Alphabetical index
PRIUS v_OM_OM47887U_(U)
JackPositioning a floor jack .......... 421
Vehicle-equipped jack........... 519
Jack handle .............................. 519
Jam protection function Panoramic roof shades ......... 387
Power windows ..................... 153
Keyless entry Smart key system ................. 130
Wireless remote control ........ 116
Keys .......................................... 116 Electronic key ....................... 116
Engine switch........................ 172
If the electronic key does not operate properly ........... 534
If you lose your keys ............. 119
Key number plate.................. 116
Keyless entry ........................ 116
Keys ...................................... 116
Mechanical key ..................... 116
Power switch......................... 172
Replacing the battery ............ 459
Warning buzzer..................... 131
Wireless remote control key ...................................... 116
Knee airbags .............................. 41 Language
(multi-information display)... 573
LATCH system ........................... 62
LDA (Lane Departure Alert) .... 225
Lever Auxiliary catch lever.............. 419
Hood lock release lever ........ 419
Shift lever.............................. 179
Turn signal lever ................... 185
Wiper lever ........................... 200
License plate lights
Light switch ........................... 187
Replacing light bulbs ............ 475
Wattage ................................ 558
Light Automatic High Beam system .......... ...................... 192
Door courtesy lights .............. 371
Fog light switch ..................... 198
Headlight switch ................... 187
Illuminated entry system ....... 373
Interior lights ................. 372, 373
Interior light list ..................... 371
Luggage compartment light..................................... 126
Personal lights ...................... 372
Power switch light ................. 371
Replacing light bulbs ............ 464
Shift lever light ...................... 371
Turn signal lever ................... 185
Vanity lights .......................... 383
Wattage ................................ 558
Light bulbs
Replacing.............................. 464
Wattage ................................ 558
Luggage cover ......................... 381
J
K
L
614Alphabetical index
PRIUS v_OM_OM47887U_(U)
StuckIf the vehicle becomes
stuck ................................... 546
Sun visors ................................ 383
Sunshade Panoramic roof shades ......... 387
Switch Audio remote control
switches.............................. 270
Automatic High Beam switch ................................. 192
Climate remote control switches.............................. 369
Clock adjustment buttons ..... 384
Cruise control switch..... 208, 212
DISP button ............................ 94
Door lock switch.................... 122
Driving mode select switch ... 243
Emergency flashers switch ... 480
Engine switch........................ 172
EV drive mode switch ........... 177
Fog light switch ..................... 198
Garage door opener
switches.............................. 389
Ignition switch ....................... 172
LDA (Lane Departure Alert) ................................... 225
Light switches ....................... 187
MPH or km/h button ................ 93
Meter control switches .......... 100
Outside rear view mirror switches.............................. 150 Panoramic roof shades......... 387
PCS switch ........................... 252
Power door lock switch ......... 122
Power switch ........................ 172
Power window switch ........... 152
Rear window wiper and
washer switch..................... 203
Rear window and outside
rear view mirror
defoggers switch ................ 364
Seat heater switches ............ 370
“SOS” button......................... 396
Talk switch ............................ 335
Telephone switches .............. 335
Tire pressure warning
reset switch ........................ 443
TRIP button ............................ 93
Vehicle-to-vehicle
distance button ................... 215
VSC OFF switch ................... 246
Window lock switch .............. 152
Windshield wipers and washer switch..................... 200
617Alphabetical index
PRIUS v_OM_OM47887U_(U)
Open door ............................. 491
Parking lock system .............. 490
PCS ...................................... 489
Seat belt reminder light ......... 492
Slip indicator ......................... 490
SRS ...................................... 489
Tire pressure......................... 493
Warning messages .................. 501
Washer
Checking ............................... 435
Preparing and checking before winter....................... 261
Switch ........................... 200, 203
Washing and waxing ............... 404
Weights
Cargo capacity ...................... 169
Load limits............................. 550
What to do if... (Troubleshooting) ................. 598
Wheels ...................................... 453
Replacing wheels.................. 518
Size ....................................... 557
Window glasses....................... 152
Window lock switch ................ 152
Windows
Power windows ..................... 152
Rear window defogger .......... 364
Washer ......................... 200, 203
Windshield wipers ................... 200
Winter driving tips ................... 261
Wireless communication ........ 308
Wireless remote control key .......................................... 116
Locking/Unlocking................. 116
Panic mode ........................... 117
Replacing the battery ............ 459
WMA disc ................................. 290