Page 524 of 621
5238-2. Steps to take in an emergency
PRIUS v_OM_OM47887U_(U)
8
When trouble arises
Chock the tires.
For vehicles with 16 inch
wheels, remove the wheel
ornament using the wrench.
To prevent damage, cover the tip
of the wrench with a rag.
Slightly loosen the wheel nuts
(one turn).
Replacing a flat tire
1
Flat tireWheel chock positions
FrontLeft-hand sideBehind the rear right-hand side tire
Right-hand sideBehind the rear left-hand side tire
RearLeft-hand sideIn front of the front right-hand side tire
Right-hand sideIn front of the front left-hand side tire
2
3
Page 525 of 621
5248-2. Steps to take in an emergency
PRIUS v_OM_OM47887U_(U)
Turn the tire jack portion by
hand until the notch of the jack
is in contact with the jack point.
The jack point guides are located
under the rocker panel. They
indicate the jack point positions.
Raise the vehicle until the tire is
slightly raised off the ground.
Remove all the wheel nuts and
the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
4A
5
6
Page 530 of 621

5298-2. Steps to take in an emergency
PRIUS v_OM_OM47887U_(U)
8
When trouble arises
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily, and only in an emergency.
●Make sure to check the tire inflatio n pressure of the compact spare tire.
( P. 557)
■After completing the tire change
The tire pressure warning system must be reset. ( P. 442)
■When using the compact spare tire
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, lo w inflation pressure of the spare tire will not be
indicated by the tire pressure warning system. Also, if you replace the
compact spare tire after the tire pressure warning light comes on, the light
remains on.
■When the compact spare tire is equipped
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires.
■If you have a flat front tire on a road covered with snow or ice
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
1
2
3
Page 533 of 621

532
PRIUS v_OM_OM47887U_(U)
8-2. Steps to take in an emergency
If the hybrid system will not star t
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly.
* ( P. 534)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 79)
● There may be a malfunction in the immobilizer system.
* ( P. 8 2 )
● There may be a malfunction in the shift control system.
*
( P. 175, 490, 503)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 533)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 536)
● The 12-volt battery terminal con nections may be loose or corroded.
( P. 437)
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 172)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 534 of 621

5338-2. Steps to take in an emergency
PRIUS v_OM_OM47887U_(U)
8
When trouble arises
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 536)
● One or both of the 12-volt batter y terminals may be disconnected.
( P. 437)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to st art the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
Page 538 of 621
5378-2. Steps to take in an emergency
PRIUS v_OM_OM47887U_(U)
8
When trouble arises
Connect the jumper cables according to the following procedure:Connect a positive jumper cabl e clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts, as shown in the
illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that le vel for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.3
1
2
3
4
4
5
Page 539 of 621

5388-2. Steps to take in an emergency
PRIUS v_OM_OM47887U_(U)
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, have the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when th e 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●The hybrid system may not start. ( P. 438)
● If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In this case, the vehicle
cannot be towed without lifting both front wheels because the front wheels
will be locked. ( P. 482)
● When the 12-volt battery is reconnected, start the hybrid system and con-
firm that the shift position can be changed to each position using the shift
position indicator.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
6
7
8
Page 540 of 621

5398-2. Steps to take in an emergency
PRIUS v_OM_OM47887U_(U)
8
When trouble arises
WARNING
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
■ After recharging the 12-volt battery
Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
■ When replacing the 12-volt battery
P. 439