2015 TOYOTA PRIUS PLUG-IN towing

411
3-5. Other interior features
PRIUS PHV_OM_OM47A11U_(U)
3
Interior features
Stowing the luggage cover
Remove the side deck boards
and open the center deck board.
Flip the cover over from its
usage position so that the “TOP”
mark is facing downward, and
stow the cover.
Replace the side and the center deck boards.
STEP 1
STEP 2
“TOP” mark
STEP 3

425
3-5. Other interior features
PRIUS PHV_OM_OM47A11U_(U)
3
Interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safety Connect response center at 1-
800-25-TOYOTA (1-800-255-3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicle’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .

456
4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A11U_(U)
Ta k e o u t t h e w h e e l n u t w r e n c h .
■Storing the jack and tools
St ore the jack and tools in a reverse way a s taking out the
jack.
After storing the jack, make sure it is securely held by the tight-
ening strap.
Reinstall the lid.
Insert the tab on far side of the
lid first, then insert the tab on
the near side.
STEP 1
STEP 2
■When using a towing eyelet
Remove the towing eyelet after following the procedure on P. 455 to
remove the jack, jack handle and wheel nut wrench.

5
When trouble arises
529
5-1. Essential information
PRIUS PHV_OM_OM47A11U_(U)
If your vehicle needs to be towed
Situations when it is not possible to be towed by another vehicle
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked
due to the parking lock. Contact your Toyota dealer or a commercial
towing service.
●There is a malfunction in the shift control system. (oP. 5 5 2 )
●There is a malfunction in the immobilizer system. (oP. 1 8 3 )
●There is a malfunction in the smart key system. (oP. 5 9 9 )
●The 12-volt battery is discharged. (oP. 6 0 1 )
Situations needs to contact dealers before towing
The following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer or commercial towing service before tow-
ing.
●The “CHECK HYBRID SYSTEM” warning message appears on
the multi-information display and the vehicle does not move.
●The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or commercial towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.

530
5-1. Essential information
PRIUS PHV_OM_OM47A11U_(U)
To w i n g w i t h a s l i n g - t y p e t r u c k
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truck
From the front
Release the parking brake.
From the rear
Use a towing dolly under the
front wheels.

532
5-1. Essential information
PRIUS PHV_OM_OM47A11U_(U)
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Emergency towing procedure
Ta k e o u t t h e t o w i n g e y e l e t . (oP. 5 7 4 )
Remove the eyelet cover using a
flathead screwdriver.
To p r o t e c t t h e b o d y w o r k , p l a c e a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
STEP 1
STEP 2
STEP 3

5
When trouble arises
533
5-1. Essential information
PRIUS PHV_OM_OM47A11U_(U)
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach a cable or chain to the towing eyelet.
Ta k e c a r e n o t t o d a m a g e t h e v e h i c l e b o d y.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the “POWER” switch to ON
mode.
Shift the shift position to N and release the parking brake.
STEP 4
■While towing
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed under the left front seat. (oP. 4 5 4 )
STEP 5
STEP 6
STEP7

534
5-1. Essential information
PRIUS PHV_OM_OM47A11U_(U)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelet, cables or chains. The towing eyelet,
cables or chains may become damaged, broken debris may hit people and
cause serious damage.
●Do not turn the “POWER” switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the driv-
etrain and related parts may be damaged
or electricity generated by the operation
of the motor may cause a fire to occur
depending on the nature of the damage
or malfunction.