Page 361 of 692
361
2-5. Driving information
PRIUS PHV_OM_OM47A11U_(U)
2
When driving
Dinghy towing
NOTICE
■To avoid serious damage to your vehicle
Do not tow your vehicle with the four wheels on the ground.
Your vehicle is not designed to be dinghy towed (with 4 wheels on
the ground) behind a motor home.
Page 396 of 692
396 3-4. Using the storage features
PRIUS PHV_OM_OM47A11U_(U)
Bottle holders
ITO35P121
CAUTION
■Items unsuitable for the bottle holder
Do not place anything other than pet bottles in the bottle holders.
Other items may be thrown out of the holders in the event of sudden braking,
sudden swerving or an accident and cause injury.
NOTICE
■Items that should not be stowed in the bottle holders
Put the cap on before stowing a bottle. Do not place open bottles in the bot-
tle holders, or glasses and paper cups containing liquid. The contents may
spill and glasses may break.
Bottle holders
Page 411 of 692
411
3-5. Other interior features
PRIUS PHV_OM_OM47A11U_(U)
3
Interior features
Stowing the luggage cover
Remove the side deck boards
and open the center deck board.
Flip the cover over from its
usage position so that the “TOP”
mark is facing downward, and
stow the cover.
Replace the side and the center deck boards.
STEP 1
STEP 2
“TOP” mark
STEP 3
Page 425 of 692

425
3-5. Other interior features
PRIUS PHV_OM_OM47A11U_(U)
3
Interior features
■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safe ty Connect response center at 1-
800-25-TOYOTA (1-800-255-3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deliv ery, etc. For a description of the
Roadside Assistance services and th eir limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .
Page 454 of 692
454
4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A11U_(U)
Replacing the tire
When raising your vehicle with a jack, position the jack correctly.
Improper placement may damage your vehicle or cause injury.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
■ Location of the jack and tools
Tool box lid
Wheel nut wrench
Jack
Jack handle
Towing eyelet
Page 456 of 692
456 4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A11U_(U)
Take out the wheel nut wrench.
■ Storing the jack and tools
Store the jack and tools in a reverse way as taking out the
jack.
After storing the jack, make sure it is securely held by the tight-
ening strap.
Reinstall the lid.
Insert the tab on far side of the
lid first, then insert the tab on
the near side.
STEP 1
STEP 2
■When using a towing eyelet
Remove the towing eyelet after following the procedure on P. 455 to
remove the jack, jack handle and wheel nut wrench.
Page 529 of 692

5
When trouble arises
529
5-1. Essential information
PRIUS PHV_OM_OM47A11U_(U)
If your vehicle needs to be towed
Situations when it is not possible to be towed by another vehicle
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked
due to the parking lock. Contact your Toyota dealer or a commercial
towing service.
● There is a malfunction in the shift control system. ( P. 552)
● There is a malfunction in the immobilizer system. ( P. 183)
● There is a malfunction in the smart key system. ( P. 599)
● The 12-volt battery is discharged. ( P. 601)
Situations needs to contact dealers before towing
The following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer or commercial towing service before tow-
ing.
● The “CHECK HYBRID SYSTEM” warning message appears on
the multi-information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or commerci al towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
Page 530 of 692
530 5-1. Essential information
PRIUS PHV_OM_OM47A11U_(U)
Towing with a sling-type truckDo not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truckFrom the front Release the parking brake.
From the rear Use a towing dolly under the
front wheels.