537What to do if... (Troubleshooting)
PRIUS c_U (OM52E68U)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 128)
●Is the shift lever in P? ( P. 182)
●Is the steering wheel unlocked? ( P. 184)
●Is the 12-volt battery discharged? ( P. 478)
●Did you press the “POWER” switch while firmly depressing the brake
pedal? (P. 186)
●Is the shift lever in P? ( P. 189)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 138)
●Is the steering wheel unlocked? ( P. 189)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 476)
●Is the 12-volt battery discharged? ( P. 478)
The rear door cannot be opened
If you think something is wrong
The hybrid system does not start
(vehicles without a smart key system)
The hybrid system does not start
(vehicles with a smart key system)
538What to do if... (Troubleshooting)
PRIUS c_U (OM52E68U)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (P. 475)
●Vehicles with a smart key system:
Is the “POWER” switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
“POWER” switch in ON mode. (P. 475)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. (P. 184)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 189)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 158)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
541
PRIUS c_U (OM52E68U)
Alphabetical index
Alphabetical index
A/C ............................................ 340
ABS ........................................... 232
Air conditioning filter .............. 411
Air conditioning systemAir conditioning filter ............. 411
Automatic air conditioning
system ................................ 340
Airbags Airbag operating conditions ............................. 45
Airbag precautions for
your child .............................. 40
Airbag warning light .............. 442
Curtain shield airbag operating conditions ............. 46
Curtain shield airbag precautions........................... 43
Front passenger occupant classification system............. 50
General airbag precautions........................... 40
Indicators ................................ 50
Knee airbag precautions ......... 40
Locations of airbags................ 37
Modification and disposal of airbags ............... 44
Proper driving posture ........................... 26, 40
Seat cushion airbag precautions........................... 40
Side airbag operating conditions ............................. 46
Side airbag precautions .......... 40
SRS airbags............................ 37 Antenna .................................... 265
Anti-lock brake system ........... 232
Assist grips .............................. 361
Audio input .............................. 250
Audio system
*
Antenna ................................ 331
Audio input............................ 250
AUX port ............................... 250
CD player.............................. 266
Cord hook ............................. 250
iPod ...................................... 272
MP3/WMA disc ..................... 266
Optimal use .......................... 263
Portable music
player ................................. 250
Radio .................................... 264
Steering wheel audio switch ................................. 249
Type...................................... 246
USB memory ........................ 277
USB port ............................... 250
Automatic air conditioning systemAir conditioning filter ............. 411
Automatic air conditioning system ................................ 340
AUX port................................... 250
Auxiliary boxes ........................ 354
A
*: For vehicles with a navigation system, refer to the “NAVIGATION SYSTEM OWNER'S MANUAL”.
544Alphabetical index
PRIUS c_U (OM52E68U)
Eco drive mode ........................ 197
Electric power steering ........... 232
Electronic keyIf the electronic key does not operate properly ........... 476
Emergency flashers Switch ................................... 430
Emergency, in case of If a warning buzzer sounds........................ 441, 449
If a warning light
turns on .............................. 441
If a warning message is displayed ............................ 449
If the electronic key does not operate properly ........... 476
If the hybrid system will
not start .............................. 473
If the shift lever cannot be shifted from P ................ 475
If the vehicle becomes stuck ................................... 487
If the vehicle 12-volt
battery is discharged .......... 478
If you have a flat tire ............ 462
If you lose your keys ............. 120
If you think something is wrong.................................. 440
If your vehicle has to be stopped in an
emergency.......................... 431
If your vehicle needs to be towed............................. 433
If your vehicle overheats ....... 483 Engine
Compartment ........................ 385
Engine switch ............... 182, 186
Hood ..................................... 382
How to start the hybrid
system ........................ 182, 186
Identification number ............ 491
If the hybrid system will not start .............................. 473
Ignition switch ............... 182, 186
Overheating .......................... 483
“POWER” switch................... 186
Engine coolant Capacity................................ 494
Checking............................... 389
Preparing and checking
before winter ...................... 241
Engine oil Capacity................................ 493
Checking............................... 386
Preparing and checking before winter ...................... 241
Engine/power control unit coolantCapacity................................ 494
Checking............................... 389
Preparing and checking before winter ...................... 241
Engine switch .................. 182, 186
EPS ........................................... 232
EV drive mode ......................... 193
Event data recorder................... 10
Exclusive jump starting terminal .................... 478
E
546Alphabetical index
PRIUS c_U (OM52E68U)
JackPositioning a floor jack .......... 384
Vehicle-equipped jack........... 462
Jack handle .............................. 462
Keyless entry ................... 124, 133
Keys Electronic key ....................... 118
Engine switch................ 182, 186
If the electronic key does not operate properly ........... 476
If you lose your keys ............. 120
Ignition switch ............... 182, 186
Key battery............................ 413
Key number .......................... 118
Keyless entry ........................ 119
Keys ...................................... 118
Mechanical key ..................... 119
“POWER” switch ................... 186
Wireless remote control key...................................... 119
Knee airbag ................................ 37 License plate lights
Replacing light bulbs ............ 427
Wattage ................................ 498
Light bulbs Replacing.............................. 420
Wattage ................................ 498
Lights Emergency flasher switch..... 430
Fog light switch ..................... 205
Hazard light switch ............... 430
Headlight switch ................... 201
Instrument panel light switch ................................. 201
Interior lights switch .............. 350
Parking light switch ............... 201
Personal light switch ............. 350
Replacing light bulbs ............ 420
Side marker light switch........ 201
Tail light switch ..................... 201
Turn signal lever ................... 199
Wattage ................................ 498
Load capacity .......................... 179
Lock steering column ..... 184, 189
Luggage compartment light Wattage ................................ 498
Luggage cover ......................... 362
J
K
L
549Alphabetical index
PRIUS c_U (OM52E68U)
Shift leverIf the shift lever cannot
be shifted from P ................ 475
Transmission ........................ 196
Shift lock system ..................... 475
Side airbags ............................... 38
Side marker lights Replacing light bulbs............. 422
Wattage ................................ 498
Side mirror Adjusting and folding ............ 156
Defogger ............................... 342
Smart key system Entry function ........................ 138
Starting the hybrid
system ........................ 182, 186
Spare tire Inflation pressure .................. 497
Storage location .................... 462
Spark plug ................................ 495
Specifications .......................... 490
Speedometer .............................. 91
Steering
Column lock release ..... 184, 189
Steering wheel Adjustment ............................ 153
Audio switches ...................... 249
Stop lights Replacing light bulbs............. 427
Storage feature ........................ 352
Storage precautions ................ 177
Stuck If the vehicle becomes
stuck ................................... 487
Sun visors ................................ 357 Switch
Cruise control ....................... 218
Eco drive mode switch.......... 197
Emergency flasher switch..... 430
Engine switch ............... 182, 186
EV drive mode switch ........... 193
Fog light switch ..................... 205
Hazard light switch ............... 430
Headlight switch ................... 201
Ignition switch ............... 182, 186
Light switches ....................... 201
Power door lock switch ......... 127
“POWER” switch................... 186
Power window switch ........... 158
Rear window wiper and
washer switch..................... 211
Steering wheel audio switches ............................. 249
VSC OFF switch ................... 233
Window lock switch .............. 158
Wiper and washer......... 207, 211
*: For vehicles with a navigation system, refer to the “NAVIGATION SYSTEM OWNER'S MANUAL”.
551Alphabetical index
PRIUS c_U (OM52E68U)
Warning buzzersBrake system ........................ 441
Electric power steering system ................................ 442
Key reminder ........................ 456
Master warning ..................... 443
Seat belt reminder ................ 443
Warning lights Anti-lock brake system.......... 442
Brake assist system .............. 442
Brake system ........................ 441
Charging system ................... 442
Electric power steering system ................................ 442
Front passenger occupant classification system........... 442
Low brake fluid...................... 441
Low fuel level ........................ 443
Low tire inflation pressure ..... 444
Malfunction indicator lamp .... 442
Master warning light.............. 443
Pretensioners........................ 442
Seat belt reminder light ......... 443
Slip indicator light.................. 442
SRS airbag system ............... 442
Tire pressure......................... 444
Tire pressure warning
system ................................ 444 Warning messages.................. 449
Washer
Checking............................... 393
Preparing and checking before winter ...................... 241
Switch ........................... 207, 211
Washing and waxing ............... 366
Weight Cargo capacity...................... 179
Load limits ............................ 179
Weight .................................. 490
Wheels...................................... 409
Window lock switch ................ 158
Windows Power windows..................... 158
Rear window defogger.......... 342
Washer ......................... 207, 211
Windshield wipers ................... 207
Wireless remote control key Replacing the key battery ..... 413
Wireless remote control ........ 119
WMA disc ................................. 266
W